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Alamo at Ljubljana Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Although I booked the car months ahead, the company called me a few hours ahead of arrival, while I was travelling, to tell me that that they will not be able to deliver the category I booked, only a lower one. No compensation. Then a few days into my rental they contacted me again to ask why I did not show up at the branch. Don’t want to know what’s going on internally, must be total chaos. Unorganised, unprofessional. Avoid.
Pros: The pick up of the car in terms of support from the agent at Alamo in Ljubljana airport was beyond compare. Absolutely spot on with everything and couldn’t have helped my or else made the process more efficient, smooth and enjoyable. A great start to our holiday and we felt that if we had any issues at all we could call.
Cons: Nothing regarding the service at all. The only issue is the Alamo office is not where the signage shows the rental car desks to be. We had to ask for assistance from a policemen after following directions from a rental car competitor. We eventually found the Alamo office in the old terminal.
Pros: quick and nice price
Pros: Nothing.
Cons: The car condition is really bad.
Pros: Excellent customer service delivered with warmth
Cons: It wasn't easy to find the rental office. I followed the signs in the airport terminal and ended up exiting the terminal and crossing the road to the car hire offices there before returning to find the office after being told where it was by one of the other car hire firms
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 21 years for car group Premium.
A young driver fee applies to drivers under the age of 21.
There is no maximum age.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following payment methods are accepted: Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Albania, Bosnia and Herzegovina, Kosovo, Montenegro, Serbia, European Union, North Macedonia.
Crossing country borders is forbidden to the following countries: Bulgaria, Romania, Turkey.
The purchase of the following insurance(s): Third Party Liability (TPL) is mandatory.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
During winter season (from 15.11. until 15.03.) Winter tires are included in price.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.