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Alamo at Vancouver Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Easy and efficient, the representative was super nice and friendly, the car was great too!
Cons: When we went to get the car, the representative was not so friendly he seemed like he did not like his job, his attitude was short and not very nice
Pros: As noted above, the manage was outstanding.
Pros: Flexible, no extra cost co driving partner
Cons: Like all car renters, getting you car takes a lot of admin time. Once that icc af done the rest is smooth
Pros: Efficiënt and friendly
Pros: good car, everything ok.
Cons: price of car was during my period very expensive. To extend is by this also very expensive. I feel somewhat robbed. waiting time to pick up car was at least 45 min. So to me the desk was not proper staffed.
Pros: The agents were very polite and helpful
Pros: Very helpful
Pros: Provided with a new car that was suitable for needs within reasonable time period.
Cons: Nothing. They provided great service.
Pros: We found the process of pick up and drop off easy
Cons: Selling sat nav when the car already had it
Pros: Once we got to the counter very quick and efficient, very easy to drop car off on return.
Cons: Just a bit of a wait due to queues
Pros: Very helpful agent, BUT ... see opposite
Cons: Alamo would not accept either of my credit cards (which I had already used in Canada). Fortunately it did accept my wife's, which was OK after some juggling by the agent. If I had been on my own, my whole holiday would have been in jeopardy.
Pros: Quick and easy
Cons: The guy at pick up was not helpful,but lady at drop off nice.
Pros: Simple and efficient
Cons: Offered opportunity to rent GPS when vehicle already had a GPS
Pros: Very good customer service on a query. Excellent quality of car and offer of a free upgrade on pick-up.
Cons: Lots of additional day rate charges, but understandable.
Pros: A great upgrade
Pros: New car. Very clean. As described.