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Alamo at Bordeaux Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Not applicable
Pros: Friendly staff upon collection and return
Cons: Lack of organisation and customer service when we had mechanical issues
Pros: service of the team on the spot (desk + team giving us the car in the perking) it was record fast! Very helpful, smiling and friendly!
Cons: N/A
Pros: Clear booking form on web site. Quick check in and pick up of car. Free upgrade. Speedy drop off.
Cons: Nothing - all good
Cons: See above reason. I had the booking form stating the car was big enough for 7 people and 5 pieces of luggage, it wasn't. The Agent tried to find a minibus instead but would have charged us extra for it.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
The minimum rental age for vehicles in car groups Compact, Standard, Intermediate, Minivan, Compact Special, SUVs is 24.
The minimum rental age for vehicles in car groups Luxury, Premium, Fullsize, Special is 30.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 12 month(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, Passport or ID card, booking voucher, return flight ticket, flight information, 2 phone numbers (1 of which is landline), boarding pass.
Due to an increased theft risk, all domestic renters must provide the following additional documents: proof of home address (e.g. Utility bill).
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
It is possible to pay and leave the deposit only with following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
Visa Electron, Diners, Discover, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino. Information on the exact fee amount is available by request.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
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