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Alamo at Bordeaux Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car was great and the staff were friendly
Cons: Really slow picking up the car. Was a large queue and only 1 person on the desk. Took about 40 mins to get the car.
Cons: didnt give enough time for checking the car
Pros: Technically efficient
Cons: Return waiting for rep was too long
Pros: We got an upgrade on our original choice and the staff were friendly and helpful.
Pros: Happy with the service both personally and on line but it is so expensive .
Pros: Very nice staff and efficient
Cons: Took a while for them to accept my credit card. Because it is a virgin money card and not issued by a " recognised bank"! But after a while of standing my ground they accepted it.
Pros: Not applicable
Pros: Friendly staff upon collection and return
Cons: Lack of organisation and customer service when we had mechanical issues
Pros: service of the team on the spot (desk + team giving us the car in the perking) it was record fast! Very helpful, smiling and friendly!
Pros: Clear booking form on web site. Quick check in and pick up of car. Free upgrade. Speedy drop off.
Cons: Nothing - all good
Cons: See above reason. I had the booking form stating the car was big enough for 7 people and 5 pieces of luggage, it wasn't. The Agent tried to find a minibus instead but would have charged us extra for it.
Pros: No queue
Cons: It was in the car park
Cons: Actual car received was slightly smaller than model indicated. This restricted rear passenger space and luggage. Had researched 7 seater cars considerably to get best option so was disappointed
Pros: Excellent, efficient and very friendly