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Active rent a car at Rijeka Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Pan, z obsługi, z którym można pożartować, jego poczucie humoru to 100 na 100!!! Auto, które dostałyśmy było nowiutkie i dużo lepsze od tego, jaki wybrałyśmy. Zdecydowanie polecam!!!
Cons: Klienci przed nami, którzy nie przeczytali zasad wypożyczenia i zablokowali nam możliwość sprawnego odbioru. Ludzie!!! Nie zabierajcie innym czasu urlopowego i przygotujcie się na sprawne załatwienie sprawy!!!
Pros: Great service, very nice agent
Pros: I appreciated that when picking up the car, the rep made sure I knew how to adjust the seat, turn on lights, etc. Really great service in both Rijeka and Pula.
Cons: It was a little tricky to find where to go when dropping off the car in Pula, since we had picked up in another city.
Pros: Straightforward and no hassle unlike another car hire company in another city who gave my car to another customer as my plane was delayed then berated me for not letting them know.
Cons: I liked everything. They were recommended to me and I use them every year.
Pros: Responsive and helpful.
Cons: We booked the car through Discover and ended up paying additional fees for the ferry, insurance and cross-border travel, which could have been avoided if we booked directly with Active.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
For vehicles in groups Economy, Mini a driver license issued at least 2 years ago is required.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The following payment methods are accepted: Diners, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
American Express, Cash is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Bosnia and Herzegovina, Hungary, Italy, Kosovo, North Macedonia, Montenegro, Serbia, Slovenia.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
The supplier will hold the vehicle for 12 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.