387 Rent a Car at Sarajevo International Airport

Pros: Please refund me the money Otherwise I would say you stole my money unfortunately And I really think to post a facebook long post about your service

Pros: Miralem was very helpful. Good communication.

Cons: The insurance wa high for me.

Pros: Friendly staff

Cons: Not good value for money, paid 3 times more than quoted price because did not have a credit card

Pros: The car rental company refused to give us our car saying that we were late for more than our and we have no right to take the car ended up with punishing me in the face and calling the police and i had my eye glasses broken

Cons: The car rental company refused to give us our car saying that we were late for more than our and we have no right to take the car ended up with punishing me in the face and calling the police and i had my eye glasses broken and i would like to receive a refund

Pros: set up

Cons: set up … I did not receive the car and the money was not returned

Pros: Upon arrival, a deposit amount of 500 euros was requested, and they said that the site’s insurance was not approved, and the car reservation was cancelled, and the reservation was made from another company, and there is no cancellation box for the car that was reserved from your site.

Pros: I was not happy with rental company

Pros: Nothing

Cons: Everything

Pros: I am not happy because I paid you full insurance and I paid full insurance in the office should I get my money back

Pros: Never picked up the car. The insurance sold by Discovery is not direct insurance. 387 rent a car didn't allow debit card of credit card on another name even that the owner is present in person.

Cons: Arogant stuff member asking 50 EUR per day for insurance, then recommend a car from another rental company. Completely unprofessional

Pros: My booking was with full insurance but they forced me to pay 1500 Euros which is more than the amount of the rent

Cons: I prefer to check the price and kindly return the amount which the took with no legal rights.

Pros: unlimited miles

Cons: n/a

Pros: Excellent, helpful service, very good english language, everything was really good

Cons: I got a small scratch on my car. Of course I didn't call the police for this, the company took advantage of this. Although I rented it as full insurance, the company reflected this cost to me instead of making this scratch out of its own pocket. In other words, I paid 285 euros for full insurance and 180 euros for this scratch. Let me tell you another name for this, taking advantage of the opportunity. Since I didn't call the police and file a report, I had to pay for this scratch. This is a co

Pros: nothing continued from "did not like" it seemed from the discussion that there would be no issue for us to pay 100 EUR but there certainy was an issue with blocking deposit using the same website/card machine. We ended up renting a car with EUROCAR, they also told us about the scam sceme, which confirmed our experience.

Cons: the guys in Sarajevo use the scam sceme when they tell the customers that their credit card does not work for taking the deposit (in our case, it was Halifax), the customers should either pay 100 EUR for cover insurance or to look for another car rent provider. The staff refused showing me the card machine working and demonstrated using some a web page to take a deposit -(they inserted my card data and it showed an error) when I have briefly seen them using card machine with the other client.

Pros: a lot of talk for nothing, I repeat insurance is too expensive!! Car rental is ok!

Cons: I was forced to buy additional insurance because they insisted on using some application that requires swedish BankId. As it was not possible (bank probably rejected transaction for security reasons) I was offered to pay insurance using card reader. It was for some reason not possible to use same card reader to reserve the required amount. I felt scammed as it leaves you without options and I payed insurance twice.

Pros: Because they wanted extra money

Pros: New cars

Cons: They charged me 500bam for something i did not do, they claim that i hit the car and took 500bam from my cc without my permission also they make my signature on a paper that tells i provide them permission to deduct from my cc, i paid them 400euros as insurance and after i returned the car they took another 500bam?? I showed them my pictures that i took on picking up the car but they dont want to refund the amount!!! This is the worst service ever! I dont recommend to anyone

Cons: When I returned the vehicle to the relevant company, they noticed wear on a plastic part underneath the car. In the video I took before taking the car, it can be seen that the staff did not check this area. Concerned that they wouldn't refund the deposit, I had my bank block it, and I retrieved my deposit. Please avoid working with such dishonest companies.

Pros: They upgraded me😄

Cons: Nothing

Pros: Service was good. But we had an issue with payment method. Car was OK. But all the time it was showing a mistake with airbag. Maybe car was after an accident.

Cons: Payment method with credit card didn't working for us. Mistakes about Airbag.

Pros: Overall the agent very helpful

Cons: Time spend to pick up the car. First time 2 hrs. They short of staff.

Pros: Terrible lost time me waiting to get the car which I never got.

Cons: Nothing good! Do not use those guys ever!

Pros: Nothing

Cons: Price was too expensive than my reservation fees. My original fee was just about 105 euro, but I paid about 440 euro. I know that border fees would be added. Even so, this was too much. It was terrible.

Pros: 387 rent a car cheated. They charged 400euro additional in the name of insurance for Croatian boarder. The other behind me were also swindled and looked very angry They

Pros: Nothing

Cons: After I didn't want to pay additional insurance provided by them, they claimed that my credit card (that I'm using last 10 years as a credit card) is not credit but debit, so I need to pay additional fee. I already paid to discover cars, but if I didn't, I wouldn't rent a car at all. At the end of story, I paid 330-340 euro for rent, instead planned 150-155.

Pros: The service was terrible.

Cons: I was charged over 2000km including the deposit for going off road.

Pros: Very bad poeple, poeple cancel my rent car I'm not rent car.Im cam back USA am contact my loyepr

Pros: Nothing.

Cons: The rental company required for the person who made the payment to be present at car pick-up, which was not mentioned at all prior to the booking completion. My business partner therefore had to cancel an important meeting. Upon arrival, the booked car wasn't available at all, we got a small city car and had a very uncomfortable trip - three adults traveling 600 km in a small car with a 1.0l engine. The car came with no gas in the tank, no wiper fluid and the comp was set to Turkish.

Pros: New car, really cheap, helpful and friendly staff.

Cons: Nothing.

Pros: I liked that they are professional and approachable. Everything was as we agreed. They were punctual and everything was on time. I would definitely recomnend them to everyone.