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Surprice at Naples Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: the efficiency of the rental staff
Cons: No fault on the rental staff, but processing vehicles inward and outward quite time consuming
Pros: See above
Cons: See above
Pros: It was very personal and smooth once at the office.
Cons: Having to walk right past all the other rental car companies through a cafe and over a busy main road to what looked like an old workshop where you had to telephone the office to get someone to bring the shuttle bus to collect you.
Cons: Poor car choice offered. No indication that office would be closed when car was returned and no one available on phone. Pick up from airport a shambles.
Pros: they gave us not the kind of car we ordered. and also we forced to take manual car instead of automatic car. and pay the same amount.