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Cael at Porto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Walking distance from Arrivals, helpful staff, good car
Cons: Nothing
Pros: Friendly, nice car
Cons: Their directions to their off airport site ae not totally clear. Maybe trees have grown that obscure the view but where they say "we are opposite" I did not see them and followed to all the other car hire offices,
Pros: Nothing
Cons: The lack of empathy from the staff. The willingness to threaten to withhold our 1800 euro deposit. The overpricing of a very basic repair and their desire to extort money from two old people anxious about catching their flight and unaware that there was a minute nick on the windscreen - so small that it could have been there when we picked up the car. How to ruin a lovely holiday in one easy lesson.
Pros: Excellent service
Cons: Efficient and friendly
Pros: Friendly, helpful and informative
Cons: N/A
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