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TOPRENT Lithuania at Kaunas Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Was given a smelly disgusting Yaris with stained seats, the smell and the interior was horrendous so ended up going back and paid another 112 euros to swap it for Tiguan for 10 days as I couldn’t bare it anymore! I think it’s disgusting that I was charged 12 euros per day on top of what I’ve paid already!
Cons: First, the rental company didn't have any record of my reservation. Then, the terminal of the rental company didn't work with my credit card. The representative of the rental company refused to speak to a representative of my bank on the phone to solve the problem and forced me to pay extra insurance which made the total price of the whole rental completely different than what was the reserved price. Also, in general, his approach was anything but customer oriented.
Cons: We paid for insurance online but had to buy again because debit card was not valid for online insurance but was valid for local insurance. Sounds like typical east European scam scheme. Car was clean but child seat was horrible. Old food was falling out of it. After driving for a few kilometres tyre pressure sensor indicated flat tyre but checking pressure in the nearest petrol station shown no problem. Just resetting sensor fixed a problem. This is not something customer should do themselves.
Pros: Agents were fast and effficient
Cons: Cleanliness and overall conditions of the rented car. Was a very old Yaris in not optimum mechanical conditions and the cleanliness in the interior was not good (Seats dirty and with dust)
Pros: Close to the arrival hall. Car was close by.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Crossing country borders is allowed to the following countries: Estonia, Latvia, Lithuania.
Information on the exact fee amount is available by request.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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