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Alamo at Kaunas Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing - it wasn’t Alamo, it was the franchisee Admita that provided the car. Admita had poor service and rip-off fees.
Cons: Nothing - it wasn’t Alamo, it was the franchisee Admita that provided the car. Admita had poor service and rip-off fees.
Pros: Nothing positive
Cons: 1- booked Toyota Yaris Cross when arrived lied they don't have this car, but saw another lady driving off with the exact car, this is not the first time this happened with this company. 2. Should be full car of fuel, was not. But you have to return car with full tank. 3. Not possible to reach customer service by phone 4. You pay for car to be cleaned-was not.
Cons: Very disappointed with the supplier. The car was not clean, had a chipped windscreen, and the back interior light fell out as we started driving. At the desk, the agent was dismissive and the insurance situation was confusing — I purchased cover but was told it meant nothing. I will avoid renting through you and Alamo Rent a Car in the future.
Cons: Car cleaning surcharge. We rent cars all over Europe. But this is the only place which charges for cleaning the car. And this adds up extra cost to the rental. Even if I get the chance to clean, there’s no washing facilities available in 50 mile radius.
Pros: The person was very friendly and explained how we can go to get the car from the parking near the airport
Cons: Car was stuck in snow at the car park There was no washing liquid for the windshield and neither ice scrapper I paid for those items and agreed to be refunded and I still have not received anything back
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU countries.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The following payment methods are accepted: Cash, MasterCard credit card, VISA credit card, American Express credit card.
When paying with cash, a debit/credit card issued on the main driver's name is required for security purposes.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Estonia, Finland, Latvia, Poland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request. Additional charges will be applied. During winter season (from 01.11 until 31.03) Winter tires are included in price.
Snow chains are allowed in icy/snowy conditions.
The supplier will hold the vehicle for 0 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.