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Thrifty at Girona Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I have entered 5 for experiences that were non applicable in this instance
Cons: No problem with thrifty. Problem was with lack of support provided by discovercars.
Pros: No attempt made to sell extra insurance.
Pros: Why to charge me extra cost? You never tell me you need to charge vehicle upgrade and this is because you haven’t my booked vehicle for me. Also the voucher value not match with DiscoverCars.
Cons: Staff not clear to tell me upgrade the vehicle needed additional charge and no one tell me how much! If needed charge we won’t agreed to upgrade. The upgrade is because thrifty no my booking car!
Pros: Labai patiko
Pros: The car was as advertised
Cons: The amount we were charged for an additional driver was over double the amount we were advised over the phone. Apparently the amount was estimated. When we queried this on our return, "£40 or so" was meant to suggest that it was not confirmed and would be "there or there abouts". We ended up paying double as well as a "service charge" for a service we are still unclear on, that was also not quoted for. We have asked for this to be investigated but discover cars/thrifty are yet to respond.
Pros: Very helpful and friendly staff at the airport on collection and drop off
Pros: Nice staff, friendly and efficient.
Cons: The service from check out to return was outstanding.