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SIXT at Puerto Vallarta Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Quick service upon return of the car and immediate shuttle back to airport.
Cons: We were told we HAD to pay an extra $17USD/day for 5 million third party liability. We balked at this, and finally were told that actually, we don't have to get this insurance. It was a scam. We were also told we had to switch cars the next day and to make sure we fill up with had before switching. We intentionally went to fill up the new car immediately and saw it was 10L short! Another scam.
Pros: Pleasant employees
Cons: I don't know if it was the rental cars fault or discover cars fault, but there was a bait and switch with the insurance.
Pros: Friendly and helpful.
Cons: Good car
Pros: They provided a clean, newer car as promised.
Cons: They said a put a scratch under the bumper that actually appeared to be from a black marker. However, I had purchased the insurance and there were no additional out of pocket costs.
Pros: Great customer service, small shop
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: American Express, Diners, Eurocard, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
All credit cards must be capable of the following: CHIP verification; cards without this capability will not be accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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