Lublin Airport (LUZ), Lublin, Poland
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Driver's country of residence is United States of America (USA) and age is 30-65
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PANEK at Lublin Airport

Krola Jana II Sobieskiego 1
0048665800000
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-13:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Kia Ceed
1/8/24

Pros: So far never disappointed with Panek.

Cons: Very straightforward and quick

United Kingdom
Skoda Scala
10/28/23

Pros: The staff at Panek is very professional, helpful, friendly and everything went as it should! top top top !

United Kingdom
Kia Ceed
6/19/23

Pros: Excellent customer service. Very friendly agents. Everything was explained in nice and easy way. no stress at all.

United Kingdom
Seat Leon STW
7/21/21

Pros: High quality of car and easy pick-up and return process

Cons: High quality

United Kingdom
Nissan Qashqai
7/11/21

Pros: Customer service provided by mr. Przemek was excellent. He know answer to all my questions about a car. Car was clean and very good condition. All experience was very pleasant and I would definitely recommend this company to everyone. Thank you!

United Kingdom
Skoda Scala
6/6/21

Pros: Panek was a great business - the person on the desk was one of the most efficient and friendly I have delt with when hiring a car.

Poland
VW Polo
8/7/20

Pros: Agent was very good.

Cons: price. Did not get credit for earlier return

United Kingdom
Skoda Fabia
2/16/20

Pros: there isn't one thing we liked or enjoyed.

Cons: Very poor communication skills. Panek never returned our deposit and didn't bother to contact us about it. When I emailed them to ask where is our deposit they said they cannot return it due to the car damage... We returned car fully refueled and clean with not even one scratch to it! Never received any explanation or even information.

Ireland
Skoda Fabia
12/31/19

Cons: Different prices between booking and payment

Israel
Mercedes Benz Vito
3/12/18

Cons: ad blue was empty

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 465.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 20 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

If the duration of your stay in Poland is longer than 6 months, a driver license issued in Poland is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

For the following car group(s): Premium, a credit card is required.
The credit card must be valid for the following period from the start of the rental: 3 months.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Slovakia, Slovenia.
Information on the exact fee amount is available by request.
Crossing country borders is forbidden to the following countries: Moldova, Russia.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Child seat (2-4 years of age).
Prices for extras are shown on the booking page.


Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
In no case will a refund be given for unused fuel.
Additional information
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 30 days. If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  09:00 - 21:00
Tue:  09:00 - 21:00
Wed:  09:00 - 21:00
Thu:  09:00 - 21:00
Fri:  09:00 - 21:00
Sat:  09:00 - 21:00
Sun:  closed

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