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NUCarrentals in Auckland (Downtown)
27 New North Rd
0800735825/006493033912
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
09:00-17:00
Tue:
09:00-17:00
Wed:
09:00-17:00
Thu:
09:00-17:00
Fri:
09:00-17:00
Sat:
09:00-17:00
Sun:
09:00-17:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
IU
Australia
Toyota Corolla
1/14/24
Pros: They responded well to our complaint
Cons: Initial provision of satisfactory car-old, dirty, poor a/c, many dents/ scratches
CP
Qatar
Toyota Corolla
12/13/23
Pros: Fast to confirm the car
Cons: It was a horrible experience, no car at confirmation places. I had to take taxi to pick up at 5 airpark st. Cost me extra 44NZD for Uber. The car owner said this is not their problem as we book last min but why the website gave us confirmation which I can’t get the car. There were plenty of car rentals in downtown I can choose if the website inform me there is no car to pick up at selected location.
AS
Australia
Toyota Yaris
2/8/20
Cons: Both cars we got were empty, both with major damges on them. And after our first car got stole we had to drive nearly on hour to get another one coz they didn't have any in the city
KG
South Africa
Toyota Yaris
1/31/20
Pros: Accommodated the booking by at least finding a car and offered to drop me off at the hotel after return.
Cons: rental company had extremely high excess for car insurance cover ,bad choice of car, the car I chose was not available, I ended up with a defective car which stalled at intersections and as a result could not take it on long distances as planned.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Airport surcharge, Third Party Liability, VAT (value added tax).
Driver requirements
Minimum rental age is 20 years.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name.
Deposit and deductible policy
At the time of pick up customers will be required to pay the amount of the rental and a deposit.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit. The following credit cards issued on the main driver's name are accepted: American Express, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Optional extras and services
Prices for extras are shown on the booking page.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
If the car is returned with a lesser amount of fuel, a refueling charge of 50 USD will be applied + the cost of the missing fuel.
If the car is returned with a lesser amount of fuel, a refueling charge of 50 USD will be applied + the cost of the missing fuel.
Business hours
Pick-up & Drop-off
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Sat:
07:30-17:30
Sun:
07:30-17:30
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Tue:
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Tue:
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Tue:
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Wed:
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Thu:
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Fri:
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Tue:
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Mon:
08:00-17:00
Tue:
08:00-17:00
Wed:
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Thu:
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Fri:
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Sat:
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Sun:
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Tue:
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Tue:
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Tue:
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Tue:
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Wed:
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Fri:
07:30-17:30
Sat:
07:30-17:30
Sun:
07:30-17:30
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Working hours
Mon:
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Tue:
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Wed:
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Thu:
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Fri:
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Sat:
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Sun:
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