Downtown, Auckland, New Zealand
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Europcar in Auckland (Downtown)

73 SHORTLAND STREET Auckland CBD, Auckland 1010, New Zealand
0064 093 795 080
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-16:00
Tue:08:00-16:00
Wed:08:00-16:00
Thu:08:00-16:00
Fri:08:00-16:00
Sat:08:00-12:00
Sun:08:00-12:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Kia Sportage
2/29/24

Cons: Poor range of cars on offer for our needs (two people, short distance, little luggage). We wanted a small car, and had to accept larger than we needed (forced to order a Kia Sportage type). Then on pick-up that type was unavailable and we had to accept a compulsory "upgrade" to a Ford Ranger, which was very much not what we wanted. The very high one-way drop-off fee made the overall cost poor value for money.

Australia
Kia Niro
2/13/24

Pros: Very friendly

Australia
Kia Sportage
9/18/23

Pros: Very easy to deal with. No fuss great value car rental.

Cons: Only one issue at Wellington ferry port. Drop off location wasn't well sign posted and in a shared industrial area. There weren't any staff on site making the process a bit complex.

Australia
Suzuki Swift
5/2/23

Pros: I hated all the service given nobody was there for us to collect it.

Cons: See answer about what I liked.

Australia
Mitsubishi Outlander
2/8/23

Cons: The car was great and overall we are happy with the value and the car The only issue we had was it took us a long time in the queue for picking up the car in Auckland and the agent was not very friendly.

Australia
Nissan X-Trail
1/16/23

Pros: We had a recent model KIA Stonic (almost 14000 kms on speedometer) and it was great little car. We got a large and a medium suitcases in the back. A good little car for two people or four if light luggage. Not us. We needed back seat for camera gear and one carry-on ( the soft one fit in the boot). Bonus that the back seats fold down.

Australia
Kia Cerato
1/13/23

Pros: Picton branch was excellent

Cons: Auckland branch very long wait to collect vehicle and pricing advised was very confusing and did not correspond to Discover Cars price.

Australia
MG HS
1/1/23

Pros: Very friendly and helpful

Cons: None

Australia
Kia Stonic
12/15/22

Pros: Staff were excellent but were badly let down by internet failure

Cons: The drop off was unattended

Australia
Suzuki Swift
12/11/22

Pros: The car was good

Cons: The lady was late opening the branch and took her time even though we had to be at a certain place at a certain time. Wouldn’t rent from europcar again.

United Kingdom
Kia Cerato
11/20/22

Pros: Easy to use, friendly staff

Cons: The car was smaller than anticipated, which made fitting the baggage in a bit like a game of Tetris but it was a very comfortable care and nice to drive so swings and roundabouts!

Australia
Suzuki Swift
11/18/22

Pros: Great assistance with a problem we had

United Kingdom
Holden Spark
1/28/19

Pros: Easy process, quick and efficient

Cons: N/a

Most Popular Car Rental Deals

Downtown
Full-size
Subaru Outback or similar
Subaru Outback
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$176.44 per day
Downtown
Premium SUV
Ford Everest or similar
Ford Everest
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Europcar
$185.26 per day
Downtown
Compact
Suzuki Swift or similar
Suzuki Swift
  • 4
  • 1
  • 5
  • A/C
  • Auto.
Europcar
$189.51 per day
Downtown
Standard SUV
Ford Ranger or similar
Ford Ranger
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Europcar
$190.81 per day
Downtown
Compact SUV
Kia Niro or similar
Kia Niro
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$190.96 per day
Downtown
Compact
Toyota Yaris or similar
Toyota Yaris
  • 4
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$193.38 per day
Downtown
Compact SUV
Suzuki Jimny or similar
Suzuki Jimny
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Europcar
$213.35 per day
Downtown
Compact
Suzuki Jimny or similar
Suzuki Jimny
  • 4
  • 2
  • 2
  • A/C
  • Auto.
Europcar
$213.35 per day
Downtown
Intermediate SUV
Mitsubishi ASX or similar
Mitsubishi ASX
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$215.61 per day
Downtown
Compact SUV
Toyota Yaris Cross or similar
Toyota Yaris Cross
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$220.74 per day
Downtown
Intermediate SUV
MG HS or similar
MG HS
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$244.59 per day
Downtown
Premium Van
Kia Carnival or similar
Kia Carnival
  • 8
  • 1
  • 4
  • A/C
  • Auto.
Europcar
$345.14 per day
The above prices are only approximate and were last updated at 1:37 PM on 12/12/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 3255.00), Third Party Liability (TPL), Free modifications.
Rate excludes
An administrative charge of 2.24 % will apply for payments made using the following card(s) MasterCard, Visa, American Express.
An administrative charge of 3.45 % will apply for payments made using the following card(s) Diners.

The following surcharges may apply: Toll pass / E-toll device, Premium Location surcharge.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, credit card on a main drivers name, booking voucher, flight information, full G driver license.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Ski rack, Snow chains, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Moving the car from one island to another is forbidden.
Details are available from the car rental company's reservation office.
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  08:00 - 16:00
Tue:  08:00 - 16:00
Wed:  08:00 - 16:00
Thu:  08:00 - 16:00
Fri:  08:00 - 16:00
Sat:  08:00 - 12:00
Sun:  08:00 - 12:00

Top Suppliers in Auckland (Downtown)

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Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
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Go Rentals
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Ezi Car Rental
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Tue:08:00-17:00
Wed:08:00-17:00
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SIXT
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Thu:08:00-17:00
Fri:08:00-17:00
Budget
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Ace Rental Cars
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Thrifty
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Very good 8.3 / 2 reviews
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$101 - $120
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Tue:07:30-17:30
Wed:07:30-17:30
Thu:07:30-17:30
Fri:07:30-17:30
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Keddy
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Very good 8.2 / 14 reviews
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Tue:08:00-16:00
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Sun:08:00-12:00
Hertz
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Very good 8.2
+64093676350
152-154 Victoria Street West, Auckland CBD, Auckland 1010
Working hours
Mon:07:30-17:30
Tue:07:30-17:30
Wed:07:30-17:30
Thu:07:30-17:30
Fri:07:30-17:30
Sat:07:30-17:30
Sun:07:30-17:30
Mode Car Rentals
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$58 - $59
Working hours
Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
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Bargain Rental Cars
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$113 - $273
Working hours
Mon:08:00-18:00
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Sat:08:00-18:00
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Enterprise
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Very good 8.1 / 2 reviews
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$164 - $230
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
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EV Hire
EV Hire
Very good 8.1
+6492171001
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Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
Sun:08:00-17:30
Dollar
Dollar
Very good 8
+640800243789
154 Victoria St West, Auckland
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Working hours
Mon:07:30-17:30
Tue:07:30-17:30
Wed:07:30-17:30
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Fri:07:30-17:30
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Routes Car Rental
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+64093795080
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Working hours
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Tue:08:00-14:00
Wed:08:00-14:00
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Avis
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Working hours
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Tue:07:30-17:00
Wed:07:30-17:00
Thu:07:30-17:00
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Firefly
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Average 7.7
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Working hours
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Tue:07:30-17:30
Wed:07:30-17:30
Thu:07:30-17:30
Fri:07:30-17:30
Sat:07:30-17:30
Sun:07:30-17:30
Surprice
Surprice
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+6498694665
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Working hours
Mon:07:00-18:00
Tue:07:00-18:00
Wed:07:00-18:00
Thu:07:00-18:00
Fri:07:00-18:00
Sat:07:00-18:00
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U-Save
U-Save
Average 7.5 / 24 reviews
+6492569430 / +64093685724
60 The Strand, Parnell, Auckland 1010
$45
Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
Thu:08:00-17:30
Fri:08:00-17:30
Sat:08:00-17:30
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Flexways
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Average 7.5 / 2 reviews
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Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
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Speedy Rentals
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Average 7.5 / 2 reviews
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Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:10:00-16:00
Sun:10:00-16:00
Autounion
Average 7.2
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Working hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:07:00-19:00
Sun:07:00-19:00
NUCarrentals
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Below average 6.5 / 7 reviews
0800735825 / +6493033912
27 New North Rd
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
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