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MEX RENT A CAR in Tulum (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Heavy pressure to purchase LDW insurance, even though I already had it. Car itself was not in good condition- dings and scratches everywhere and two missing hubcaps.
Pros: Excellent and fast fair friendly kind service
Cons: Rental company would not let me rent the car without buying full insurance, even though I had already bought insurance through Discover Cars. Also they would not accept any credit cards that had an issue date less than one year, which was not mentioned previously and almost prevented me renting the car entirely and ruining our trip.
Cons: We have been badly treated and forced to pay MXP6500 for fake cover (already paid to the broker). I will certainly not recommend MEX. crooks !
Pros: Very little-do not recommend-a bunch of rude bullies.
Cons: Forcing me to buy car insurance, taking forever with the rental, being extremely rude.
Pros: Nothing. They did not have the car I had booked and didn’t rent a car in the end. Terrible experience from both Mex Rent a Car and Discovery since I requested a refund and haven’t received an answer.
Cons: They did not have available the car if booked and said they needed to charge more for me to rent a car. Terrible service.
Pros: Nothing - Thief - not honest
Cons: Nothing - Thief - not honest
Cons: They gave our car to someone else