Downtown, Tulum, Mexico
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

MEX RENT A CAR in Tulum (Downtown)

Av Coba Sur M 27 L 22 Loc 13;
00523346242114
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Germany
Volkswagen Polo
8/4/24

Pros: The friendliness of the person who helped us when we dropped off the car. A pleasant surprise compared to the usual car hire agents. Thank you.

Cons: The stress they placed on us during picking up the car. The two agents were unfriendly and caused a lot of anxiety. What you expect sadly from car hire companies.
United States of America (USA)
Volkswagen Polo
5/8/24

Pros: Not much

Cons: Length of wait to resolve my rental. Attitude or willingness of employee to resolve for a long while until after they continued to help others.
Canada
Volkswagen Polo
2/3/24

Pros: Very helpful and friendly agent fluent in English with good advice. No problem accepting our credit card collision insurance.
Mexico
Nissan Kicks
1/26/24

Pros: Excellent service by Wilbert!
Canada
Volkswagen Polo
4/15/23

Cons: Heavy pressure to purchase LDW insurance, even though I already had it. Car itself was not in good condition- dings and scratches everywhere and two missing hubcaps.
United States of America (USA)
Volkswagen Polo
3/31/23

Pros: Excellent and fast fair friendly kind service
United Kingdom
Volkswagen Polo
1/18/23

Cons: Rental company would not let me rent the car without buying full insurance, even though I had already bought insurance through Discover Cars. Also they would not accept any credit cards that had an issue date less than one year, which was not mentioned previously and almost prevented me renting the car entirely and ruining our trip.
France
Volkswagen Polo
1/6/23

Pros: Nothing

Cons: We have been badly treated and forced to pay MXP6500 for fake cover (already paid to the broker). I will certainly not recommend MEX. crooks !
United States of America (USA)
Kia Rio
6/16/22

Pros: Very little-do not recommend-a bunch of rude bullies.

Cons: Forcing me to buy car insurance, taking forever with the rental, being extremely rude.
Mexico
VW Polo
3/17/22

Pros: Nothing. They did not have the car I had booked and didn’t rent a car in the end. Terrible experience from both Mex Rent a Car and Discovery since I requested a refund and haven’t received an answer.

Cons: They did not have available the car if booked and said they needed to charge more for me to rent a car. Terrible service.
France
Kia Rio
11/26/21

Pros: Nothing - Thief - not honest

Cons: Nothing - Thief - not honest
United States of America (USA)
VW Polo
3/19/21

Cons: They gave our car to someone else
Show more

Most Popular Car Rental Deals

Downtown
Mini SUV
Kia Soul or similar
Kia Soul
  • 5
  • 4
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$54.73 per day
Downtown
Compact SUV
Nissan Kicks or similar
Nissan Kicks
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$55.49 per day
Downtown
Intermediate SUV
Chery Tiggo or similar
Chery Tiggo
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$55.85 per day
Downtown
Full-size
Toyota Avanza or similar
Toyota Avanza
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$56.20 per day
Downtown
Standard SUV
Nissan X-Trail or similar
Nissan X-Trail
  • 5
  • 3
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$62.44 per day
Downtown
Mini
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 1
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$103.03 per day
Downtown
Economy
Kia Rio or similar
Kia Rio
  • 5
  • 1
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$103.86 per day
Downtown
Economy
Kia Rio or similar
Kia Rio
  • 5
  • 1
  • 2
  • A/C
  • Man.
MEX RENT A CAR
$104.28 per day
Downtown
Compact
Chevrolet Onix or similar
Chevrolet Onix
  • 5
  • 2
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$104.28 per day
Downtown
Intermediate
MG 5 or similar
MG 5
  • 5
  • 2
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$105.54 per day
Downtown
Standard
Kia Forte or similar
Kia Forte
  • 5
  • 3
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$108.86 per day
Downtown
Full-size
Nissan Sentra or similar
Nissan Sentra
  • 5
  • 2
  • 4
  • A/C
  • Auto.
MEX RENT A CAR
$110.96 per day
Downtown
Full-size SUV
GWM Tank 300 or similar
GWM Tank 300
  • 5
  • 3
  • 5
  • A/C
  • Auto.
MEX RENT A CAR
$119.39 per day
Downtown
Full-size Van
Toyota Hiace or similar
Toyota Hiace
  • 12
  • 4
  • 4
  • A/C
  • Man.
MEX RENT A CAR
$405.46 per day
The above prices are only approximate and were last updated at 8:58 AM on 12/14/24. Prices may vary based on the booking dates, length of rental, and car class.

Downtown, Tulum, Mexico

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1450.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Tourism levy, Free modifications, State Tax, Customer Facility Charge (CFC), Concession fee.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 26.

Maximum rental age is 70 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, JCB. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Child seat (2-4 years of age), Younger driver fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  09:00 - 17:00
Tue:  09:00 - 17:00
Wed:  09:00 - 17:00
Thu:  09:00 - 17:00
Fri:  09:00 - 17:00
Sat:  09:00 - 17:00
Sun:  09:00 - 17:00

Top Suppliers in Tulum (Downtown)

Enterprise
Enterprise
Very good 8.1 / 2 reviews
9848597938
Plaza Bakal C Andromeda, Col Huracanes
$46 - $71
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
Alamo
Alamo
Average 7.8 / 11 reviews
+529848712679
AV COBA SUR ESQ CON CALLE, ASTEROIDES
$59 - $67
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
SIXT
SIXT
Average 7.8 / 3 reviews
+529982776421
Av. Coba SUR 2, entre VENUS Y SOL OTE, Tulum Centro, COL. CENTRO, 77760 Tulum, Q.R., Mexico
$72 - $522
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Avis
Avis
Average 7.8
+529848712937
Av Coba Sur#22,Local No 11.
Working hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:07:00-19:00
Sun:07:00-19:00
National
National
Average 7.5 / 7 reviews
+529848597938
Enterprise Rent-A-Car, Av. Coba Mz18 Lt 01, Tulum Centro, 77760 Tulum, Q.R., Mexico
$40 - $68
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
Sun:09:00-17:00
Carwiz
Carwiz
Average 7.4 / 1 review
+529846888597
AV COBA, Calle Sol Ote. ESQUINA, 77760 Tulum, Q.R.,
$1,379
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
FOX
FOX
Average 7.3
+529842313660
Av. Coba Sur Esquina Sol Oriente Local 6
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Europcar
Europcar
Below average 6.6 / 10 reviews
+529842313660
Av. Coba Sur Esquina Sol Oriente Local 6 Tulum, Quintana Roo
$60 - $74
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Budget
Budget
Below average 6.5 / 2 reviews
+529848712876
Av. Coba 2-Local A, Tulum Centro, Centro, 77760 Tulum, Q.R.
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Flexways
Flexways
Below average 6.4
+525540003802
Av. Coba 22, Tulum Centro
NUCarrentals
NUCarrentals
Poor 5.4 / 13 reviews
529848712193
Av. Coba Sur 38, Tulum Centro, Centro
$68 - $202
Working hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:07:00-20:00
Sun:07:00-20:00
Keddy
Keddy
Poor 5.3 / 14 reviews
+529842313660
AV. COBA SUR ESQUINA SOL ORIENTE LOCAL 6 77760 TULUM
$73 - $85
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
  1. Car Rental
  2. Mexico
  3. Tulum
  4. MEX RENT A CAR
 
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