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MEX RENT A CAR at Los Cabos Int. Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Easy, affordable, nice car
Cons: Waiting on my deposit to be cleared still…
Pros: Service was good overall
Cons: Lack of contract in other languages. Google has a translate button you could use.
Pros: Customer service was horrible. Made me feel like a criminal and charged me for a dent that already existed amongst all the other dents already on the car.
Cons: See above - I will never use that company again and your company should never refer customers to them because you will lose customers too!!
Pros: I got a rental car
Cons: Not sure where to start. First of all, they force you to buy an insurance. The full insurance not even covers damages to the interior as well as other stuff that isn‘t included. Therefore, it‘s basically just fake. The car was in pretty bad condition with fixes everywhere. At least it broight us from A to B without issues.
Pros: After providing all that was required to waive the additional insurance to the counter agent (which included him speaking directly with my insurance agency and receiving emailed documents clearly showing proof of more than the necessary coverage), he continued to insist that it wasn’t sufficient. Clearly a scam! Too tired from the flight and after spending almost 2 hours jumping through their hoops the customer (myself) gives in so the vacation doesn’t start on bad footing...
Cons: Dishonesty Manipulation Tactics used to get their way and scam the customer
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, ID card.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, JCB. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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