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Pick-up location

Santa Cruz das Flores Airport (FLW), Santa Cruz das Flores, Portugal - Azores Islands

Return car in same location

Pick-up date

Drop-off date

Driver's country of residence is United States of America (USA) and age is 30-65

Ilha Verde at Santa Cruz das Flores Airport

Aeroporto das Flores - 9970-320 Santa Cruz - Flores

000351 292 542 372 / 00351 910 546 619

Pick-up instructions

Rental desk is located in the arrivals hall.

Drop-off instructions

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Business hours

Mon:08:00-19:00

Tue:08:00-19:00

Wed:08:00-19:00

Thu:08:00-19:00

Fri:08:00-19:00

Sat:08:00-19:00

Sun:08:00-19:00

Key box

Customer Ratings and Latest Reviews

Overall value for money of your rental car

Ease of finding rental desk or representative

Efficiency of the car rental agents

Time spent picking up the car

Time spent dropping off the car

Car cleanliness

Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

France

Renault Twingo

October 28, 2023

Pros: Customer representative was very good and explained everything fully and satisfied all our concerns

Cons: Good service. The Fiat panda was underpowered for the mountainous terrain on Flores.

Canada

Renault Twingo

September 18, 2023

Pros: When I finally was able to reach the counter after a one hour wait, she was very quick to get my paperwork done and when I had explained about all the car troubles that I had had on other islands, she gave me a very new car so that I would have a good experience.

Cons: I had to wait one hour in line to get my car. The staff member was very overworked and tired and so not friendly in the least.

United States of America (USA)

Renault Clio STW

September 6, 2023

Pros: Needed brakes, windshield wipers, bumper draggging ground and completely dirty inside! Also AC not functioning properly. Had to return car and get another, that still did not meet our standards. Very unsafe cars! Representative horrible!!!

Cons: After we returned the car with bad brakes she made us wait, and offered us another car (after a huge struggle to get her to do it) and gave us a newer car, that was just as dirty, and broken! This place needs quality control by the government! Or corporate! How are they allowed to operate this way! Did not feel safe in both Terceira, and Dlores island, will vow never to rent from them again!

Spain

Renault Clio

September 4, 2023

Pros: The car was almost new, only 20K kilometres, however there were a lot of scratches. It is nothing as technical condition of the cra was good. It was also clean and without smells.

Cons: I had to wait a bit too long in the queue. Deposit was 1300€ what seem to be unreasonable given full insurance coverage I ordered.

Canada

Ford Fiesta

August 27, 2023

Pros: I got a nice car

Cons: Waiting in line to pick it up

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes

Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.

Rate excludes

The following surcharges may apply: Harbour Surcharge, Piers & Gares Surcharge.

Driver requirements

Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 24.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Canada, United Kingdom, USA, EU.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.

In order to pick up the car, the following documents are required: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.

Deposit and deductible policy

A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit for a tank of fuel is required upon collecting the vehicle.

Payment policy

At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
All credit cards must be capable of the following: Embossed; cards without this capability will not be accepted.

The following payment methods are not accepted for payment: Maestro.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).

Cross-border policy

Moving the car from one island to another is allowed.
One-way rentals are not possible between islands.

Optional extras and services

Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Delivery fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.

Fuel policy

The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.

Business hours

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off

Mon:	08:00 - 19:00
Tue:	08:00 - 19:00
Wed:	08:00 - 19:00
Thu:	08:00 - 19:00
Fri:	08:00 - 19:00
Sat:	08:00 - 19:00
Sun:	08:00 - 19:00

Top Suppliers at Santa Cruz das Flores Airport

Autatlantis

Exceptional 9 / 187 reviews

+351292542278 / +351961393996 / +351296205340

Aeroporto Flores, 9970-320, Santa Cruz das Flores

$45 - $119

Working hours

Mon:08:00-19:00

Tue:08:00-19:00

Wed:08:00-19:00

Thu:08:00-19:00

Fri:08:00-19:00

Sat:08:00-19:00

Sun:08:00-19:00

SIXT

Good 7.9

+351255788199

Aeroporto das Flores

Working hours

Mon:08:00-19:00

Tue:08:00-19:00

Wed:08:00-19:00

Thu:08:00-19:00

Fri:08:00-19:00

Sat:08:00-19:00

Sun:08:00-19:00

Keddy

Good 7.8

+351292542372

AEROPORTO DAS FLORES

Working hours

Mon:08:30-17:00

Tue:07:30-16:00

Wed:08:30-17:00

Thu:07:30-16:00

Fri:08:30-17:00

Sat:08:30-17:00

Sun:08:30-17:00

Europcar

Good 7.7 / 12 reviews

+351292542372

AEROPORTO DAS FLORES

$81 - $119

Working hours

Mon:08:30-17:00

Tue:07:30-16:00

Wed:08:30-17:00

Thu:07:30-16:00

Fri:08:30-17:00

Sat:08:30-17:00

Sun:08:30-17:00

Avis

Good 7.4 / 7 reviews

+351292542372

Aeroporto Das Flores

$111

Working hours

Mon:08:00-19:00

Tue:08:00-19:00

Wed:08:00-19:00

Thu:08:00-19:00

Fri:08:00-19:00

Sat:08:00-19:00

Sun:08:00-19:00

Car Rental – Search, Compare, and Save up to 70%!

Ilha Verde at Santa Cruz das Flores Airport

Customer Ratings and Latest Reviews

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Santa Cruz das Flores Airport (FLW), Santa Cruz das Flores, Portugal - Azores Islands

Rental Conditions

Top Suppliers at Santa Cruz das Flores Airport