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Hertz at Stockholm Arlanda Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: The self service was nightmare... 2 hours waiting for key .I came to office at 22;00 I got the key at 24...
Pros: They upgraded my car
Cons: Too much waiting to pick up the car
Pros: In general all the things were ok when it comes to pick the car.
Cons: I struggled finding how to return the car :) and it was a bit late in the evening, luckily one lady guided us to drop the keys. Although i inquired at the pickup time but i was not told about how to return the car if no staff is available.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Renters from the following country(ies): China must provide the following documents: Hertz Certification form issued by Hertz China in order to collect the car. Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Young drivers are subject to a higher deductible/excess.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Greece, Ireland, Italy, Poland, Portugal.
Crossing the country border or using a ferry (traveling to an island) is allowed.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Additional charges will be applied.
Delivery/Collection service is available only by previous request.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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