Stockholm Arlanda Airport (ARN), Stockholm, Sweden
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Driver's country of residence is United States of America (USA) and age is 30-65
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GreenMotion at Stockholm Arlanda Airport

Soderbyvagen 13, 195 60 Arlandastad
0046 8 302 777
Pick-up instructions
Once you land at the Arlanda airport, go to terminal 4 bus stop 16, or for terminal 2 + 3 bus stop 8. A bus with Green Motion sign will pick you up and take you to the Green Motion Arlanda office which is 10 minutes away. The bus runs every 30 minutes from 8AM. For any further assistance call 0046 8 302 777
Drop-off instructions
Please clarify drop-off instructions with the provider upon pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:09:00-16:00
Sun:10:00-21:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Australia
Mazda CX-3
February 22, 2023

Cons: No schutle bus from airport as advertised

Greece
BMW 3 Series Touring
December 14, 2022

Pros: Very fast pick up and drop off of the car. Very good car.

Cons: Diners card not accepted.minor hiccup with the car but easily solved and i think it was just an exception.

United Kingdom
Mini Cooper S Countryman
December 1, 2022

Pros: Fast, cheap.

Cons: Car had two big cracks in the front windscreen and you shouldnt offer a car like that. I should have been given another car or an upgrade!

United Kingdom
Mini Cooper S Countryman
November 22, 2022

Pros: Staff

Cons: High deposit

Canada
BMW 5 Series Touring
September 25, 2022

Pros: Quick check out. No lineups. Convenient access near airport with shuttle service. Friendly representative

Cons: No complaints

Romania
Mazda 2
September 12, 2022

Pros: Professional, friendly staff, new, clean, low consumption car.

Israel
Hyundai i30
September 11, 2022

Cons: broken mirror not mended

Spain
Peugeot 308 STW
August 7, 2022

Cons: El coche tenía muchas desperfectos/golpes de chapa

Israel
Mazda 2
August 6, 2022

Pros: Nice and efficient

Cons: Distance from airport, shuttle bus not on time

United Kingdom
Peugeot 308 STW
August 5, 2022

Pros: Efficient

Cons: N/A

Switzerland
Hyundai i10
August 5, 2022

Cons: Öffnungszeiten: Am Sonntag öffnet Greenmotion erst um 10 Uhr (!!!). Kommuniziert wurde mir 8 Uhr. Da mein Flug bereits um 7 Uhr stattfand, musste ich jemanden organisieren, der für mich das Mietauto zurückbrachte. Obermühsam, musste diese Person zusammen mit zahlreichen weiteren Personen zwei Stunden bis 10 Uhr vor verschlossenen Türen warten, bis dann endlich jemand das Auto zurücknahm.

United Kingdom
Opel Grandland X
August 3, 2022

Pros: Great new car, clear and quick process for pickup.

Cons: Long wait to drop car back off. Provided with an automatic car and no instruction on how to use it.

Ireland
Hyundai i30
July 29, 2022

Pros: I have used other green motion in Scotland, which had me nervous, but this was a breeze.

United Kingdom
Mazda 2
July 27, 2022

Pros: The receptionist ( I believe her name Wilma). When we picked up the car, she was very friendly and helpful but at the same time very professional.

Cons: We had a flat tyre on the motorway and needed assistance but support we got, was not as good as we would have liked.

United States of America (USA)
Opel Grandland X
July 22, 2022

Pros: Easy and simple, friendly agent.

Cons: Could not get a straight answer on whether we needed an international driver’s license. Conflicting info on website caused unnecessary stress.

United States of America (USA)
BMW 5 Series Touring
July 1, 2022

Pros: FAST AND FRIENDLY

Czech Republic
Hyundai Kona
June 15, 2022

Pros: was nice that agent wait for me after opening hours - flight delay

Cons: Deposit refund must be quicker!! Was a big amout (around 1.800 EUR) and after 3 days (after returning) I still have no my money back :-(

Poland
Hyundai i30
June 6, 2022

Cons: Location. Rental car should be placed on airport terminal. Traveling with bus from terminal to rental car is inconvenient.

United Kingdom
Opel Astra
June 3, 2022

Pros: Car was better than expected

Cons: Only 1 person serving, had to wait 15 minutes to be served. Plus the electronic forms to sign were very difficult to sign on my phone

United Kingdom
Ford Focus STW
April 19, 2022

Pros: Great price and efficient service

Cons: The bus to collection point thought it no longer stopped at green motion. The bus to airport didn't run at reported times.

Italy
Hyundai Kona
March 14, 2022

Pros: In the office very fast and polite service

Cons: To collect the car, the Green Motion office is further away than the others. The instructions for the shuttle bus (which is not the standard one) are written in small print. The bus stop indicated on the form (n. ° 11) does not exist: it is not active due to renovation works. Only by calling did we receive the correct indication: bus stop n ° 13. You have to wait a long time, about 15', for the shuttle bus . We were able to collect the car only an hour after exiting the airport.

United Kingdom
Mazda 2
January 3, 2022

Pros: East to use website, quick to collect and drop off

Cons: Staff were extremely helpful and efficient, the shuttle service was very good

Ireland
Opel Astra
August 17, 2021

Pros: Staff

Cons: Getting from the Airport to the service desk

Bulgaria
Mitsubishi Outlander
January 7, 2021

Pros: Pleasant customer service representative. The car ran well.

Cons: The deposit was not refunded as promised. I had to file a complaint with my credit card in order to get it back.

United Kingdom
Hyundai i30
September 7, 2020

Pros: Very friendly and efficient

Cons: No dislikes

United Kingdom
Mitsubishi Outlander
May 19, 2020

Pros: Excellent service

Cons: Not picked chosen car when booking

United Kingdom
Hyundai Ioniq Electric
November 3, 2019

Pros: Service was not good

United Kingdom
Opel Astra
September 27, 2019

Pros: Fast and efficient

Cons: An error on the invoicing meant we were credited but we lost on the SEK to GBP exchange rate. If the invoice had been correct, the crediting back wouldn't have caused us to be out of pocket.

United Kingdom
Hyundai i10
August 27, 2019

Pros: Professional and courteous staff.

Cons: Further away from airport than other major providers.

Ukraine
Opel Astra
April 2, 2019

Pros: Even though waited for 15 minutes, The return was easy, car was not checked by the agent, (hoping they will not charge for any dirtiness or damage).

Cons: I was running late because lost my luggage and took the wrong bus, and then discovered that the door is closed it was me, wife and 3 kids at 23:15 in a windy cold weather.

United States of America (USA)
Hyundai Ioniq Hybrid
October 5, 2017

Pros: Great car!

Cons: No one was there when I dropped off the car.

Denmark
Hyundai i30
September 6, 2017

Pros: Nothing

Cons: No service at all

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1599.60), Theft Protection, Roadside Assistance (in the country of pick up), Third Party Liability (TPL), Road tax, State Tax.
Driver requirements
Minimum rental age is 20 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

Cash, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Crossing country borders is allowed to the following countries: Denmark, Finland, Norway.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

During winter season (from 01.11 until 31.03) Winter tires are included in price.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  08:00 - 20:00
Tue:  08:00 - 20:00
Wed:  08:00 - 20:00
Thu:  08:00 - 20:00
Fri:  08:00 - 20:00
Sat:  09:00 - 16:00
Sun:  10:00 - 21:00

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Fri:06:30-23:00
Sat:07:00-20:00
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