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GreenMotion at Stockholm Arlanda Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: No schutle bus from airport as advertised
Pros: Very fast pick up and drop off of the car. Very good car.
Cons: Diners card not accepted.minor hiccup with the car but easily solved and i think it was just an exception.
Pros: Fast, cheap.
Cons: Car had two big cracks in the front windscreen and you shouldnt offer a car like that. I should have been given another car or an upgrade!
Cons: High deposit
Pros: Quick check out. No lineups. Convenient access near airport with shuttle service. Friendly representative
Cons: No complaints
Pros: Professional, friendly staff, new, clean, low consumption car.
Cons: broken mirror not mended
Cons: El coche tenía muchas desperfectos/golpes de chapa
Pros: Nice and efficient
Cons: Distance from airport, shuttle bus not on time
Cons: Öffnungszeiten: Am Sonntag öffnet Greenmotion erst um 10 Uhr (!!!). Kommuniziert wurde mir 8 Uhr. Da mein Flug bereits um 7 Uhr stattfand, musste ich jemanden organisieren, der für mich das Mietauto zurückbrachte. Obermühsam, musste diese Person zusammen mit zahlreichen weiteren Personen zwei Stunden bis 10 Uhr vor verschlossenen Türen warten, bis dann endlich jemand das Auto zurücknahm.
Pros: Great new car, clear and quick process for pickup.
Cons: Long wait to drop car back off. Provided with an automatic car and no instruction on how to use it.
Pros: I have used other green motion in Scotland, which had me nervous, but this was a breeze.
Pros: The receptionist ( I believe her name Wilma). When we picked up the car, she was very friendly and helpful but at the same time very professional.
Cons: We had a flat tyre on the motorway and needed assistance but support we got, was not as good as we would have liked.
Pros: Easy and simple, friendly agent.
Cons: Could not get a straight answer on whether we needed an international driver’s license. Conflicting info on website caused unnecessary stress.
Pros: FAST AND FRIENDLY
Pros: was nice that agent wait for me after opening hours - flight delay
Cons: Deposit refund must be quicker!! Was a big amout (around 1.800 EUR) and after 3 days (after returning) I still have no my money back :-(
Cons: Location. Rental car should be placed on airport terminal. Traveling with bus from terminal to rental car is inconvenient.
Pros: Car was better than expected
Cons: Only 1 person serving, had to wait 15 minutes to be served. Plus the electronic forms to sign were very difficult to sign on my phone
Pros: Great price and efficient service
Cons: The bus to collection point thought it no longer stopped at green motion. The bus to airport didn't run at reported times.
Pros: In the office very fast and polite service
Cons: To collect the car, the Green Motion office is further away than the others. The instructions for the shuttle bus (which is not the standard one) are written in small print. The bus stop indicated on the form (n. ° 11) does not exist: it is not active due to renovation works. Only by calling did we receive the correct indication: bus stop n ° 13. You have to wait a long time, about 15', for the shuttle bus . We were able to collect the car only an hour after exiting the airport.
Pros: East to use website, quick to collect and drop off
Cons: Staff were extremely helpful and efficient, the shuttle service was very good
Cons: Getting from the Airport to the service desk
Pros: Pleasant customer service representative. The car ran well.
Cons: The deposit was not refunded as promised. I had to file a complaint with my credit card in order to get it back.
Pros: Very friendly and efficient
Cons: No dislikes
Pros: Excellent service
Cons: Not picked chosen car when booking
Pros: Service was not good
Pros: Fast and efficient
Cons: An error on the invoicing meant we were credited but we lost on the SEK to GBP exchange rate. If the invoice had been correct, the crediting back wouldn't have caused us to be out of pocket.
Pros: Professional and courteous staff.
Cons: Further away from airport than other major providers.
Pros: Even though waited for 15 minutes, The return was easy, car was not checked by the agent, (hoping they will not charge for any dirtiness or damage).
Cons: I was running late because lost my luggage and took the wrong bus, and then discovered that the door is closed it was me, wife and 3 kids at 23:15 in a windy cold weather.
Pros: Great car!
Cons: No one was there when I dropped off the car.
Cons: No service at all
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Denmark, Finland, Norway.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off