Zurich Airport (ZRH), Zurich, Switzerland
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Driver's country of residence is United States of America (USA) and age is 30-65
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Hertz at Zurich Airport

Zurich Airport, Zurich, 8058 Kloten
0041 0 447 321 395
Pick-up instructions
The rental desk is located inside the terminal. Please follow the signs to car rental area.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-23:30
Tue:06:00-23:30
Wed:06:00-23:30
Thu:06:00-23:30
Fri:06:00-23:30
Sat:06:00-23:30
Sun:06:00-23:30
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Arab Emirates
Mercedes Benz Vito
8/7/24

Pros: The agent was very efficient and supportive

Cons: The car had some scratches.

United Kingdom
Fiat 500
5/31/24

Pros: Super friendly staff, really quick drop off and pick up. Haven’t used Hertz before as they are usually more expensive but had a great experience and would definitely use again.

Malaysia
BMW X3
10/18/23

Pros: All other points was very fine and I was happy with the car! Only the additional "cross border fee" charge in the end and I not understand why and got no answer of this question! I know it is only a detail!

Cons: Dear Sir or Madam, I am not understand why HERTZ charge me additional "Cross border fee" (36,80 CHF)! As I dropped the car was the tank with petrol not complete full (only 7/8) and I got a receipt about 52.00 CHF, which I have to pay and this would be correct! But the charged me 88.80 CHF on my Credit Card instead 52.00 CHF! I sent a few emails to HERTZ (custom@hertz.com), but I got no qualified answer (only general answers) and the phone in Zurich nobody picked up!

United States of America (USA)
Citroen C3
9/13/23

Pros: Rental representative was friendly, knowledgeable, helpful and thoughtful. Best rental experience! So easy!

Israel
Jeep Compass
7/3/23

Pros: After less than 100 km of driving the oil light was on. and then we start to try to get help from Hertz and it was not so easy. we need to spend two hours and 25 CHF on an oil issue that can be avoided if Hertz was checked our car before. Thank

United Arab Emirates
Mercedes Benz Vito
6/6/23

Pros: Quick pick up and return

Cons: They ask more money for other information they didn't mentioned in the Web side

United Kingdom
Mercedes Benz Vito
5/14/23

Pros: The lady is dishonest

Cons: They tricked us with amount

United States of America (USA)
VW Polo
1/25/23

Cons: Representative spent way too long looking and inspecting the car, there was a small scratch on the plastic wheel cover, probably from hard snow? We were charged 80chf plus 90 chf admin fee, this we think is a little over the top for a small scratch on plastic??? A bit petty will not want to use them at Zurich again.Plus we had to wait in a cold garage for nearly 30 minutes whilst the one guy dealt with another car that had been in an accident.

United States of America (USA)
Citroen C3
10/5/22

Pros: Ease of check in and out. Good value. Excellent car.

Canada
VW Polo
9/26/22

Pros: Everyone was friendly and helpful

Cons: Nothing

Denmark
Fiat 500
9/15/22

Pros: terrible. My flight got delayed for 1 hour and I arrived to Hertz 5 minutes after the closing time and there was no one at the service desk. No one picked up the phone, so I could not receive my car. It the lady called me before leaving, similarly like other companies did, I would get my car. Eventually I had to book another hotel late in the evening, lost one nigh of rental, and lost a nigh of already booked hotel. It was very irresponsible of them.

Israel
Ford Focus
9/9/22

Pros: It was fine

Cons: I’ve returned the car one day before (more than 24 hours) and I expected to get refund for one day. This was not done.

Most Popular Car Rental Deals

Zurich Airport
Mini
Toyota Aygo or similar
Toyota Aygo
  • 4
  • 1
  • 3
  • A/C
  • Man.
Hertz
$40.18 per day
Zurich Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$40.92 per day
Zurich Airport
Economy
Peugeot 208 or similar
Peugeot 208
  • 5
  • 2
  • 5
  • A/C
  • Man.
Hertz
$40.92 per day
Zurich Airport
Compact
Smart #1 or similar
Smart #1
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Hertz
$46.59 per day
Zurich Airport
Compact
Opel Astra or similar
Opel Astra
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$47.59 per day
Zurich Airport
Compact
Peugeot 308 or similar
Peugeot 308
  • 5
  • 2
  • 5
  • A/C
  • Man.
Hertz
$47.59 per day
Zurich Airport
Standard
Volvo C40 or similar
Volvo C40
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$49.56 per day
Zurich Airport
Compact SUV
Peugeot 2008 or similar
Peugeot 2008
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$49.80 per day
Zurich Airport
Standard Elite
Polestar 2 or similar
Polestar 2
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Hertz
$50.04 per day
Zurich Airport
Compact Elite
Citroen C5 or similar
Citroen C5
  • 4
  • 2
  • 3
  • A/C
  • Man.
Hertz
$51.77 per day
Zurich Airport
Intermediate SUV
Jeep Compass or similar
Jeep Compass
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$57.29 per day
Zurich Airport
Compact Elite
Mercedes Benz A Class or similar
Mercedes Benz A Class
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$57.60 per day
Zurich Airport
Standard
Citroen C5 X or similar
Citroen C5 X
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$66.47 per day
Zurich Airport
Standard SUV
Kia Sportage or similar
Kia Sportage
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Hertz
$82.70 per day
Zurich Airport
Premium
Mercedes Benz E Class or similar
Mercedes Benz E Class
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Hertz
$162.86 per day
The above prices are only approximate and were last updated at 11:22 PM on 11/7/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2925.00 - € 5850.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

For vehicles in groups Luxury, Premium, Fullsize, Compact Elite, Cabrios, Special a driver license issued at least 3 years ago is required.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

The Security Deposit amount for the following car group(s): Luxury, Premium, Fullsize, Cabrios, Special is 5200 CHF.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Eurocard, Discover, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

Only local renters are allowed to use the following payment method(s): Cash.
A local renter is defined as a renter who is a resident of Switzerland.

American Express, Cash, Cheques, EC Karte, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services

Prices for extras are shown on the booking page.


Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.

Winter tires are recommended during the winter season but are not mandatory.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours
Service outside of business hours is available by request and for an additional charge.
In order to have service out of hours, the renter must provide the following information: Flight number.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  06:00 - 23:30
Tue:  06:00 - 23:30
Wed:  06:00 - 23:30
Thu:  06:00 - 23:30
Fri:  06:00 - 23:30
Sat:  06:00 - 23:30
Sun:  06:00 - 23:30

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