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Hertz at Zurich Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Representative spent way too long looking and inspecting the car, there was a small scratch on the plastic wheel cover, probably from hard snow? We were charged 80chf plus 90 chf admin fee, this we think is a little over the top for a small scratch on plastic??? A bit petty will not want to use them at Zurich again.Plus we had to wait in a cold garage for nearly 30 minutes whilst the one guy dealt with another car that had been in an accident.
Pros: Ease of check in and out. Good value. Excellent car.
Pros: Everyone was friendly and helpful
Cons: Nothing
Pros: terrible. My flight got delayed for 1 hour and I arrived to Hertz 5 minutes after the closing time and there was no one at the service desk. No one picked up the phone, so I could not receive my car. It the lady called me before leaving, similarly like other companies did, I would get my car. Eventually I had to book another hotel late in the evening, lost one nigh of rental, and lost a nigh of already booked hotel. It was very irresponsible of them.
Pros: It was fine
Cons: I’ve returned the car one day before (more than 24 hours) and I expected to get refund for one day. This was not done.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Luxury, Premium, Fullsize, Compact Elite, Cabrios, Special a driver license issued at least 3 years ago is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The Security Deposit amount for the following car group(s): Luxury, Premium, Fullsize, Cabrios, Special is 5200 CHF.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Eurocard, Discover, MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Only local renters are allowed to use the following payment method(s): Cash.
A local renter is defined as a renter who is a resident of Switzerland.
American Express, Cash, Cheques, EC Karte, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
In order to have service out of hours, the renter must provide the following information: Flight number.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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