Zurich Airport (ZRH), Zurich, Switzerland
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Driver's country of residence is United States of America (USA) and age is 30-65
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Alamo at Zurich Airport

Flughofstrasse 3, 8058 Kloten, Switzerland
0041 0 581 220 420
Pick-up instructions
Rental desk is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-23:30
Tue:06:00-23:30
Wed:06:00-23:30
Thu:06:00-23:30
Fri:06:00-23:30
Sat:06:00-23:30
Sun:06:00-23:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Singapore
Mercedes Benz A Class
8/31/24

Pros: None

Cons: Price it's more than doubled of what was listed as. They did not have a small car.

India
Renault Kadjar
7/7/24

Pros: Agon was very helpful at the time of the pickup. He also clarified that any additional driver would be charged from the date of addition only. Need a confirmation since we added my wife on 4th June only and returned the car on 11th June so charges should be only for 8 days

Cons: I have been charged 4 times by Enterprise on my credit card. Need details for the same

Switzerland
Volkswagen Polo
6/29/24

Cons: It is virtually impossible to contact them during the rental period, when needing info.

Switzerland
Skoda Octavia
6/13/24

Pros: Friendly representative, better car than booked, quick return.

Cons: Longer time spent at pickup.

United States of America (USA)
Renault Grand Scenic
4/25/24

Pros: We got a 7 seat car as requested.

Cons: The agency seemed confused about what cars were available to us. And the van had already been given away.

Israel
Peugeot 3008
3/22/24

Pros: Everything was quick and the car was top class

Israel
Opel Mokka
1/23/24

Pros: Everything was great especialy at pick up and drop off.

Canada
Peugeot 3008
1/7/24

Pros: Représentative very efficient

Cons: No windshield washer fluid in the car

Israel
Opel Mokka
12/20/23

Pros: Agent kindness

Saudi Arabia
Mercedes Benz A Class
12/3/23

Cons: There is no clarity regarding the car drop-off location upon arrival at the airport.

Brazil
Opel Mokka
10/26/23

Cons: As atendentes não demonstraram boa vontade em atender. Ao que parece, estavam apenas cumprindo o mínimo necessário.

India
Skoda Octavia
10/23/23

Cons: I had kept my bottle and forgot about it on car door. After 30 mns went back but by then the agents said it was already rented out and when they were readying the car they didn't find it! Which cannot be right as we had kept it on the door. Clearly they didnt check befire renting it out. Which means when we got the car they wouldn't have checked for cleanliness. The renting agent at the time of pick up was rude and we had a few doubts which she treated with mockery !

Argentina
Mercedes Benz A Class
9/20/23

Pros: Fast, car was very new

Cons: In discovercars I selected a Mercedes benz or similar. I reserved with a long time earlyier and in the desk they gave me a Volkswagen t roc. A very diferent vehicle

Singapore
Opel Insignia STW
9/15/23

Pros: Renault Koleos instead of a Opel Insignia wagon, which would have allowed me to transport my professional tools. I had contacted the Alamos service desk before hand and was totally let down by the staff. When I arrived in the morning there was nobody at the service desk, and the staff at the garage was clueless. After waiting 2-3 hours I eventually left with a car that did not fit my needs. The attitude of the staff in general was appalling, when requesting to speak to a manager, I was told he/

Malaysia
Volkswagen Polo
9/14/23

Pros: all process from online booking and pickup car is easy.

Cons: i come early from target time (3hrs early), but cannot get car early. must wait the car. however, the counter person a nice and good person, give me a car after 1 hour waiting.

Israel
Volkswagen Polo
8/26/23

Pros: very quick and efficient

Cons: paying costly for a second driver

Australia
Volkswagen Polo
8/17/23

Pros: Great, friendly, efficient service.

Israel
Jeep Renegade
7/26/23

Pros: The car was ok, but I receive the car with less than fuel tank of disel

Cons: Did someone check the cars before rent them?

Israel
Mazda CX-5
7/13/23

Pros: Excellent service, the desk persons were very nice!

Cons: None

India
Renault Megane STW
7/4/23

Cons: Alamo was not ready with the car category we booked and tried to rent us a car which we had not booked. Later we were forced to buy a larger car with a higher price. Very disappointing experience.

Singapore
Alfa Romeo Giulia
6/26/23

Pros: Quick and Easy, Gave a brand new car.

Cons: Didn't get the car I wanted in the end.

Israel
Mercedes Benz Vito
6/20/23

Pros: We came to Zurich airport to pick up a car according to my reservation that was confirmed by Alamo! At the rental desk I was told by very unpleasant lady that they can’t provide me mercedes Vito because they have only a car with 5 seats!! while I am traveling with my family of 6 people one of them is 9 months child!! This fact doesn’t even made any difference to the lady on the renal desk and she just told us “or you take a car with 5 seats or go to another company”. How can we take the car o

Cons: How can we take the car of 5 seats when we are 6 people!! Meanwhile my baby was crying and we were under stress ,another lady from Alamo agreed to help us and give us a car with 7 seats with additional payment of 1190 CHF !!! when the price for mercedes vito according to my reservation is 741 CHF This is a different level of the car, much lower!! But we had no choice but to agree because we needed a car to get to our destination and to feed and put a sleep our baby!!

Ireland
Opel Mokka
6/13/23

Pros: No problems!

Cons: -

Saudi Arabia
Mercedes Benz A Class
6/10/23

Pros: The speed of dropping off the car

Cons: The car was has minor damages

Israel
Peugeot 3008
6/3/23

Cons: hi I received the vehicle with an incomplete gas tank and returned it with a completely full tank and I paid money here that I did not need. In addition, I had to pay a considerable amount for another driver in the car to drive in addition to me

Israel
Tesla Model X
5/29/23

Pros: הרכב שקיבלנו היה חדש לחלוטין

Finland
Ford Puma
5/9/23

Pros: car better than I expected, online check-in, fast return and good communication by email.

Cons: painfully long queue at the service desk, the queue lasted two hours when picking up the car.

Australia
Volkswagen Polo
5/7/23

Pros: Quick & easy

Cons: Nothing

Singapore
Opel Insignia STW
4/22/23

Pros: Very good car.

Cons: Alway haggling about which car they give you

Serbia
Volkswagen Polo
2/1/23

Pros: Good client- Alamo dwlesk understanding

Cons: Finding the car, not to many direction signs, Price

Saudi Arabia
VW Polo
12/5/22

Pros: Car cleanliness

Cons: I did not like the behavior of the Arab female Egyptian nationality, because she changed my reservation and mentioned the negative aspects of the car that we booked. She searched without asking us and chose this car for us at an exaggerated price, although I recommended her to look for a car of the same value for us because my budget is average!! My friend searched for another rental company for the same car at a much cheaper price with comprehensive insurance. and didn't 500€ deposit !

Malaysia
VW Golf
10/27/22

Pros: Quick return service

Cons: VW Polo wasn't available but upgraded to an Opel

Malaysia
Opel Mokka
9/22/22

Cons: 1. No explanation on the car…ie navigation system, lightings, etc 2. No exact location given ie Parking location (P51) to surrender the car & we hv to go round & round at the Geneva Airport. And hv to pay extra parking fees for going into wrong parking lots to surrender the car.

Bahrain
Mercedes Benz A Class
8/28/22

Pros: Nice employee

Cons: Very nice 👌

Bahrain
Mini Cooper
8/17/22

Pros: The should be tell us the true wen they blocked the amount

Cons: The must Right in the description the right amount

United Arab Emirates
Mercedes Benz Vito
7/31/22

Pros: Nothing

Cons: Nothing

Malta
VW Polo
7/11/22

Pros: It didn't take much time until we got the car key and we put our-self's on the road.

Cons: Upon getting the car voucher, It was written that they will charge us CHF500 as an car deposit money, when I was collecting the car they informed that I have to pay CHF2000 as an deposit. I think its because I didn't purchase the full insurance from them. So, everyone please beware of it.

Israel
VW Polo
6/29/22

Cons: You cancelled our car rental order . Our flight has been cancelled (we sent you a copy of flight cancellation)and we informed you immediately . You even confirmed to us receipt of our e-mail. When we arrived in ZH airport the next day, (less than 24 hours) you cancelled our rental car. We are going to sue you and request your money back.

Czech Republic
Skoda Octavia
6/2/22

Pros: very good agent on place.

Israel
Renault Kadjar
5/30/22

Pros: Great and fast

Cons: Good

Israel
VW Polo
5/13/22

Pros: Nice reception, relatively quick,

Cons: W Long waiting time , the guy was alone and u Der pressure

Israel
VW Golf
4/27/22

Pros: The agent was great in all aspects. Particularly, he waited (his initiative) after office hours for our arrival, due to late arrival of the flight.

Cons: I tried to call their airport number. It never answered.

Malta
VW Polo
4/26/22

Cons: No reply by email when asked a question.

Saudi Arabia
Skoda Octavia STW
4/20/22

Pros: Easy and fast process and lucky upgrade

Netherlands
Skoda Octavia STW
4/11/22

Pros: NOTHING

Cons: the service that fraud case and the treatment

Brazil
Mercedes Benz Vito
4/11/22

Pros: The car , and the dropping off time .

Cons: The picking up time and the problem with the head rest from the middle front seat position. Other not so important was some bad scratches that the car had.

United Arab Emirates
VW Golf
4/11/22

Cons: Alamo charged me 500 CHF again instead of returning it. Despite the fact, no one is answering me. I am extremely disappointed.

United Arab Emirates
Mercedes Benz Vito
4/11/22

Cons: I was disappointed in the delivery as it delayed us for three hours. Also the supervisor was extremely rude and threatening

Slovenia
Fiat 500
3/23/22

Pros: agents

Cons: to expencive

Israel
Renault Captur
3/18/22

Pros: The car was good but there was small problem with gear.

United Kingdom
Ford Focus STW
2/21/22

Cons: As above - no credit card = significant up-charge despite having passport, ID, debit card etc

Portugal
Renault Captur
2/16/22

Pros: Efficiency and time spent.

Cons: Extras price and insurance price, plus 50% total renting price.

Sweden
VW Golf
11/16/21

Pros: rapid check-in and personnel attention to customer

Cons: None

Sweden
VW Polo
10/26/21

Pros: What service? The overall interest is pointing out marks and small scratches (like it's a Ming-vase) and then trying to find new ones to charge the customer with. No "how was the trip?", "did you like the car?".

Cons: See above

India
Mini Cooper
10/25/21

Pros: Transparency in upgrading the vehicle

Cons: Wanting to sell extra insurance, when I was already fully covered

United Kingdom
Fiat 500
9/14/21

Pros: friendly and courteous

Cons: time it takes to collect the car despite having filled in all the forms online

Norway
VW Golf
9/4/21

Cons: Habe versucht via tel. Nr. und e-mail in kontakt zu kommen da wir eine Jakke im Auto vergessen haben. Unmöglich. Eine Woche ist vergangen und immer noch kein ton. Servic gleich null.

Switzerland
Renault Espace
5/25/21

Pros: Process being easy, no huge formalities, friendly staff, exactly the way it should be

United Kingdom
Mercedes Benz V Class
9/2/20

Pros: lovely car

Cons: Excess was £2700! Fully damage waiver (excess) cover was very expensive and would have increased rental by 33%, breakdown cover not included in rental which was a further hidden cost.

Colombia
Mercedes Benz C Class
12/17/19

Pros: Very friendly and gave great suggestions

Cons: We were not allowed to get the car “too dirty” and we have two kids so we had to be careful.

Germany
VW Polo
6/6/19

Pros: personnel very helpful

Israel
Audi A4
12/19/18

Cons: That we were scammed, lied to, secretly charged on the spot for damage we did not do, and the customer service was one of the worst we have ever experienced. The representatives were rude, lied to us and spoke with complete disrespect.

Austria
VW Golf
5/28/18

Pros: Very Kind and helpfull.

Cons: Everything was really fine. No complains.

Portugal
VW Golf
1/31/18

Pros: Fast and helpful

Cons: ?

United Kingdom
VW Polo
5/24/17

Cons: 5000 CHF as deposit for an economy car.

United Kingdom
VW Polo
5/10/17

Pros: Efficient, good value for money, good car

Cons: It's not about Alamo. But having full I sur ancestors I had to pay CHF5000 as deposit. I had to double-pay insurance in order to get the car. In this case the deposit is much lower.

United Kingdom
VW Golf
4/24/17

Pros: Amazing car and in perfect condition

United Kingdom
VW Golf
4/14/17

Pros: none

Cons: the Excessive block on the card !

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  • 2
  • 4
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Alfa Romeo Giulia or similar
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  • 5
  • 2
  • 4
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Full-size
Skoda Superb STW or similar
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Full-size Van
Renault Espace or similar
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  • 7
  • 1
  • 5
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Skoda Superb STW or similar
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  • 3
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Volvo V90 or similar
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  • 5
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Volvo V90 or similar
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Alamo
$137.17 per day
The above prices are only approximate and were last updated at 7:15 AM on 10/31/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1595.00), Theft Protection, Airport surcharge, Third Party Liability (TPL), Road tax, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 25 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, photocard driving license, bank statement or utility bill.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle. Deductible/excess will be charged per damage.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: American Express, MasterCard credit card, VISA credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.

Credit card must be valid during rental period for at least 180 days.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.

Crossing country borders to EU countries is free of charge.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.


All extras are available at the rental counter. Prices vary, depending on the rental period.

Additional charges will be applied.
Delivery/Collection service is available only by previous request.

During winter season (from 01.11 until 01.04) Winter tires are included in price.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.

Pick-up & Drop-off
Mon:  06:00 - 23:30
Tue:  06:00 - 23:30
Wed:  06:00 - 23:30
Thu:  06:00 - 23:30
Fri:  06:00 - 23:30
Sat:  06:00 - 23:30
Sun:  06:00 - 23:30

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