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Enterprise at Zurich Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Efficient, timely, and friendly
Cons: The directions/address provided in the booking is incorrect. I had to ask help desk on how to get to car rental, and her directions were different from what was provided to me.
Pros: very good service,good car,desk represansativ was prof.
Pros: Fast service, good car
Pros: Super fast and friendly, car in perfect condition
Cons: The desk at the common car rental area in Zurich airport was closed, we had to follow the signs to get to the pick up area
Pros: Excellent service and friendly staff
Pros: Friendly staff and great car for a reasonable price .
Pros: Included navigation
Cons: Wasn’t full on pickup
Pros: The personnel at the check-out counter, Andrea, was extremely pleasant and helpful. After a long and difficult flight experience into Zurich, she effectively got me started and "on the road" quickly and efficiently. Definitely recommend going through Enterprise based on the customer service experience!
Pros: Pick up agent very competent
Cons: Tire pressure was low
Pros: fast and easy pick-up/drop-off
Cons: car had some trash in the cup holder at pick-up.
Cons: I arrived early to pick up my car and none was available. The agent was very rude and just told me she couldn’t help me and I could wait or go rent a car elsewhere. I waited around for 2 hours and they still had no car available at which time I decided to rent a car from Avis on the spot. I can understand car availability issues but was taken aback about how customer unfriendly they were dealing with this situation.
Cons: Terrible attitude from the front desk employees. Gave us a hard time picking up the car because we arrived 1 hour earlier than expected and Credit Card Machine wouldn't work.
Pros: Excelent we absloutly rent again with this company.
Cons: Nothing to complain
Pros: Returning car staff
Cons: Front desk staff
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
The minimum rental age for vehicles in car groups Standard, Luxury, Intermediate, Premium, Fullsize is 25. A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, photocard driving license, bank statement or utility bill.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle. Deductible/excess will be charged per damage.
The following payment methods are accepted: American Express, MasterCard credit card, VISA credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.
Credit card must be valid during rental period for at least 180 days.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders to EU countries is free of charge.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
Delivery/Collection service is available only by previous request.
During winter season (from 1st November until 1st April) Winter tires are included in price.