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Enterprise at Zurich Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: easy going staff
Cons: understaffed. the poor guys are under stress always
Cons: The car. Its not what i ordered. And its not the first time, that its hapened.
Cons: Greetings I was very disappointed I ordered a car that said 3 suitcases and in the end only 2 suitcases didn't go in and this led me to take out a bigger car and I had to pay an additional 542.81 Swiss francs. When I showed them the invitation they said I need to talk to you. And you will give me back the extra. I would very much like it to be so and you take responsibility and I will be able to feel and tell my friends about the event and your reliability. Thank you
Pros: Cars are not serviced. They are just irresponsively rented for profit.
Cons: Road assistance pulled out the transmission hanging belt, telling me that it is a miracle I have lived considering the alpine landscape surrounding us.
Pros: The process was of picking up car was really simple and it hardly took 5 min for the process (provided you do online check in before pickup). The representative explained everything about the car and over all it was good experience
Cons: They usually dont respond on emails. I have shared images of scratches on the car more than 3 times however I have not received an acknowledgment even once. If the customer service team responds to the customer then it would be really smooth experience.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
The minimum rental age for vehicles in car groups Standard, Luxury, Intermediate, Premium, Fullsize is 25. A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, photocard driving license, bank statement or utility bill.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle. Deductible/excess will be charged per damage.
The following payment methods are accepted: American Express, MasterCard credit card, VISA credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.
Credit card must be valid during rental period for at least 180 days.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders to EU countries is free of charge.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional charges will be applied.
Delivery/Collection service is available only by previous request.
During winter season (from 1st November until 1st April) Winter tires are included in price.
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