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Enterprise at Zurich Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: easy going staff
Cons: understaffed. the poor guys are under stress always
Cons: The car. Its not what i ordered. And its not the first time, that its hapened.
Cons: Greetings I was very disappointed I ordered a car that said 3 suitcases and in the end only 2 suitcases didn't go in and this led me to take out a bigger car and I had to pay an additional 542.81 Swiss francs. When I showed them the invitation they said I need to talk to you. And you will give me back the extra. I would very much like it to be so and you take responsibility and I will be able to feel and tell my friends about the event and your reliability. Thank you
Pros: Cars are not serviced. They are just irresponsively rented for profit.
Cons: Road assistance pulled out the transmission hanging belt, telling me that it is a miracle I have lived considering the alpine landscape surrounding us.
Pros: The process was of picking up car was really simple and it hardly took 5 min for the process (provided you do online check in before pickup). The representative explained everything about the car and over all it was good experience
Cons: They usually dont respond on emails. I have shared images of scratches on the car more than 3 times however I have not received an acknowledgment even once. If the customer service team responds to the customer then it would be really smooth experience.
Pros: Efficient, timely, and friendly
Cons: The directions/address provided in the booking is incorrect. I had to ask help desk on how to get to car rental, and her directions were different from what was provided to me.
Pros: very good service,good car,desk represansativ was prof.
Pros: Fast service, good car
Pros: Super fast and friendly, car in perfect condition
Cons: The desk at the common car rental area in Zurich airport was closed, we had to follow the signs to get to the pick up area
Pros: Excellent service and friendly staff
Pros: Friendly staff and great car for a reasonable price .
Pros: Included navigation
Cons: Wasn’t full on pickup
Pros: The personnel at the check-out counter, Andrea, was extremely pleasant and helpful. After a long and difficult flight experience into Zurich, she effectively got me started and "on the road" quickly and efficiently. Definitely recommend going through Enterprise based on the customer service experience!
Pros: Pick up agent very competent
Cons: Tire pressure was low
Pros: fast and easy pick-up/drop-off
Cons: car had some trash in the cup holder at pick-up.
Cons: I arrived early to pick up my car and none was available. The agent was very rude and just told me she couldn’t help me and I could wait or go rent a car elsewhere. I waited around for 2 hours and they still had no car available at which time I decided to rent a car from Avis on the spot. I can understand car availability issues but was taken aback about how customer unfriendly they were dealing with this situation.
Cons: Terrible attitude from the front desk employees. Gave us a hard time picking up the car because we arrived 1 hour earlier than expected and Credit Card Machine wouldn't work.
Pros: Excelent we absloutly rent again with this company.
Cons: Nothing to complain
Pros: Returning car staff
Cons: Front desk staff