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GreenMotion at San Diego Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The cars were exactly what we rented. They did release the 800.00 per car deposit that they charged us in a timely fashion.
Cons: The representatives were very pushy and implied we would be fined severely if we didn't pick up their collision ins. Despite the fact that our insurance covers rentals in any state. They cited something from our home state to scare us until it and when I called our insurance company they told us that it wasn't even a real thing. They were very cold and unfriendly. There were also more resteictions on where you could travel than I have ever experienced, and I travel and rent vehicles frequently
Pros: agent tried to find a reasonable alternative
Cons: they didn't reserve my car, I didn't get my deposit back, had to spend more time finding a car rental after long day of travel and paid more than I was promised!
Pros: The woman at the front desk was very friendly and told me she would give me a free upgrade to a "better car" The car I received was not an upgrade.
Cons: The car was so dirty on the inside, I had to purchase Lysol disinfectant wipes to clean it. The steering wheel was sticky, the door handle, window buttons, dash and radio knobs were dark with dirt. The car smelled upon entering and there was pet hair on the front passenger seat. The outside of the car was very beaten up with scratches, dings, and scuffs.
Pros: Quick and to the point
Cons: Over emphasis on purchasing liability insurance
Pros: The person at the office in the airport was kind and considerate. I felt bad that he was put in an uncomfortable situation because I was not informed by discovererhire that my reservation had been cancelled.
Cons: There was no service provided. So, I truly cannot say how I felt about the car.
Pros: The manager was able to be honest about their rules and regulations.
Cons: Went I went to pick up my car, the agent immediately asked me where I was going. When I told them I was going to Santa Barbara, the agent told me I couldn’t get their car because that’s out of their mileage range. This wouldn’t be a problem if it actually was a rule. But the agent was misinformed and a manager told me that I could have gone there and that I should have been able to rent the car. This caused a lot of unneeded stress and I ended up paying a lot more to rent a car last minute.
Pros: pleasant return process, but a little difficult to find return area.
Cons: Car had manual door locks and windows. Each door had to be locked/unlocked individually. Very difficult with my 99 year old mom. Windows very dirty and hard to see out of with sun glare, even after using washer.
Pros: Not happy that my rental was cancelled because my flight was late. Greenmotion blamed discover car for hire.
Cons: Green motion required that I pay for basic insurance even though my personal car insurance covers rental cars. The clerk insisted this was CA state law although I did not pay it on the car I rented in Sacramento. Shady people whom I’ll never rent from again. I will be warning people about green motion.
Cons: Wish car could have been cleaner.
Cons: No one met me when I dropped car off. I had to find someone..