Kuala Lumpur Airport (KUL), Kuala Lumpur, Malaysia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Galaxy Asia Car at Kuala Lumpur Airport

Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Singapore
Proton Saga
4/4/22

Pros: returning during non office hours is easy, just drop and go.

Cons: Galaxy Asia Car does not have a counter at my location of pick up, have to spend time to call and wait for them.

Singapore
Perodua Axia
3/14/22

Pros: The agent was responsive and friendly. Thanks.

Cons: The car pick was far away from the arrival hall. The deposit of RM 1,500 took a long time to be refunded about 7 to 14 days. I thought 3 days is good if the car is returned in good condition. Thanks.

Singapore
Perodua Myvi
1/24/22

Pros: Car is clean, and no cigarette smell.

Cons: Did not see the option of picking/returning car from/to terminal 2.

Malaysia
Perodua Alza
1/7/22

Pros: Cheap but have extra charge 6%

Cons: No counter. not efficient need to call and wait. sometime nobody answer until call for 5 times.

Singapore
Perodua Myvi
12/28/21

Pros: The staff and supervisor are helpful, friendly

Malaysia
Perodua Bezza
12/20/21

Pros: Good

Cons: Parking area quite dark

Malaysia
Perodua Axia
12/15/21

Cons: The amount of deposit being held is a bit too much!

Indonesia
Nissan Serena
10/27/21

Cons: cukai car sudah terlambat, jadi kena denda polis

Hong Kong
Proton Exora
1/8/20

Pros: Friendly and helpful

Cons: None

Hong Kong
Nissan Serena
10/29/19

Pros: Can't find it

Cons: Please keep the car in a good condition for rental, my experience is not so good because the car not really clean when I pick up and a lot of scratches, the main problem is KL should have rainy weather every day, but the car windscreen is not good for raining and the rubber wrip is doesn't work when it is raining, after I pick up the car into klcc it started raining when I know it is didn't work was too late

Australia
Hyundai Tucson 2015
2/15/19

Pros: Staff were extremely helpful and efficient on pick up

Cons: No-one available to give car back to on return

Singapore
Honda BR-V
6/27/18

Cons: The car that I got was not what I booked and the replacement car that I got was disappointing. I could’ve gotten the replacement car at a lower rate if I had known that the Honda BRV would be replaced with a Toyota Innova.

Malaysia
Honda BR-V
6/17/18

Pros: It’s very very lousy and dishonest .

United Kingdom
Hyundai Tucson 2015
4/9/18

Pros: Nothing

Cons: They didn't provide the car class booked as they didn't have any cars available. We had to settle for a budget car, although it was cheaper we wanted a SUV as that is what we had booked. If they didn't have a SUV available they should not have taken the booking

United Kingdom
Proton Saga
11/17/17

Pros: Helpful. Good service. Got what you paid for. No frills. But great!

Cons: Nothing bad to say.

Singapore
Toyota Innova
9/16/17

Pros: Good. Good response time.

Cons: The car wasn't ready at my arrival terminal even though details were given.

Australia
Proton Saga
7/18/17

Pros: Personalised service, with Anderson arranging convenient times for pick up and drop off, and clearly explaining terms and conditions. No bad surprise and good service.

Australia
Proton Exora
5/28/17

Pros: Very personal service with unasked but very friendly and handy extras like a navi and e toll device.

Cons: Nothing. Neverything very fine

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Additional driver, Collision Damage Waiver (deductible: ~€ 1115.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Road tax, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license.
Deposit and deductible policy
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: American Express credit card.
Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age).
Prices for extras are shown on the booking page.

When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  
08:00 - 21:59
Tue:  
08:00 - 21:59
Wed:  
08:00 - 21:59
Thu:  
08:00 - 21:59
Fri:  
08:00 - 21:59
Sat:  
08:00 - 21:59
Sun:  
08:00 - 21:59

Top Suppliers at Kuala Lumpur Airport

MJ Adventure Travel
MJ Adventure Travel
Very good 8.9 / 7 reviews
+601131519796 / +60102693001
Kuala Lumpur International Airport, 64000 Sepang, Selangor
$30 - $174
Working hours
Mon:
10:00-20:30
Tue:
10:00-20:30
Wed:
10:00-20:30
Thu:
10:00-20:30
Fri:
10:00-20:30
Sat:
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Sun:
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SEIYON Rent a Car
SEIYON Rent a Car
Very good 8.6 / 82 reviews
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$26 - $80
Working hours
Mon:
08:30-21:59
Tue:
08:30-21:59
Wed:
08:30-21:59
Thu:
08:30-21:59
Fri:
08:30-21:59
Sat:
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Sun:
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GOSO Rent A Car
GOSO Rent A Car
Very good 8.6 / 6 reviews
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Working hours
Mon:
09:00-18:00
Tue:
09:00-18:00
Wed:
09:00-18:00
Thu:
09:00-18:00
Fri:
09:00-18:00
Sat:
09:00-18:00
Sun:
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AGTRAN
AGTRAN
Very good 8.5 / 17 reviews
+60189890800 / +60146404040
Kuala Lumpur International Airport ,, Sepang, Selangor
$45 - $328
Working hours
Mon:
08:00-17:00
Tue:
08:00-17:00
Wed:
08:00-17:00
Thu:
08:00-17:00
Fri:
08:00-17:00
Sat:
08:00-17:00
Sun:
08:00-17:00
Asia Car
Asia Car
Very good 8.3 / 268 reviews
+60172208322 / +60123680117 / +60123993822
64000 Sepang, Selangor, Kuala Lumpur
$34 - $77
Working hours
Mon:
08:00-21:59
Tue:
08:00-21:59
Wed:
08:00-21:59
Thu:
08:00-21:59
Fri:
08:00-21:59
Sat:
08:00-21:59
Sun:
08:00-21:59
MKAZ
MKAZ
Very good 8.3 / 3 reviews
+60182364401
64000 Sepang, Selangor, Malaysia
$29 - $84
Working hours
Mon:
09:00-17:29
Tue:
09:00-17:29
Wed:
09:00-17:29
Thu:
09:00-17:29
Fri:
09:00-17:29
Sat:
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Sun:
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Causeway Car Rental
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Very good 8.2 / 2 reviews
+60139277180 / +60135876300
Lapangan Terbang Antarabangsa Kuala Lumpur, Sepang, Selangor
$28 - $80
Working hours
Mon:
08:00-23:00
Tue:
08:00-23:00
Wed:
08:00-23:00
Thu:
08:00-23:00
Fri:
08:00-23:00
Sat:
08:00-23:00
Sun:
08:00-23:00
KASINA CAR RENTAL
KASINA CAR RENTAL
Very good 8.2 / 1 review
+60124316980 / +60124751842
Airport, 43900 Sepang , Selangor Darul Ehsan, Kuala Lumpur
$39 - $98
Working hours
Mon:
08:00-16:59
Tue:
08:00-16:59
Wed:
08:00-16:59
Thu:
08:00-16:59
Fri:
08:00-16:59
Sat:
08:00-16:59
Sun:
08:00-16:59
SIXT
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Very good 8.1 / 3 reviews
+60387872834
Kuala Lumpur Int. Airport, Lot No. 14, GF, Block D
$33 - $124
Working hours
Mon:
07:00-23:00
Tue:
07:00-23:00
Wed:
07:00-23:00
Thu:
07:00-23:00
Fri:
07:00-23:00
Sat:
09:00-17:00
Sun:
09:00-17:00
Hawk rent a car
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Very good 8.1
0387032404
GROUND FLOOR BLOCK D (CAR RENTAL PARKING LOT) KLIA
Working hours
Mon:
08:00-22:00
Tue:
08:00-22:00
Wed:
08:00-22:00
Thu:
08:00-22:00
Fri:
08:00-22:00
Sat:
08:00-22:00
Sun:
08:00-22:00
yesaway
yesaway
Very good 8 / 5 reviews
+60109690345 / +60183791017 / +60134392845
1, Arrivals, KLIA Terminal, Kuala Lumpur International Airport, 43900 Sepang, Selangor, Malaysia
$35 - $239
Working hours
Mon:
09:00-23:59
Tue:
09:00-23:59
Wed:
09:00-23:59
Thu:
09:00-23:59
Fri:
09:00-23:59
Sat:
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Sun:
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DOOS
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Average 7.9 / 16 reviews
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64000 Klia, Sepang Selangor Darul Ehsan, Malaysia
$33 - $71
Working hours
Mon:
09:00-18:00
Tue:
09:00-18:00
Wed:
09:00-18:00
Thu:
09:00-18:00
Fri:
09:00-18:00
Sat:
09:00-18:00
Sun:
09:00-18:00
Europcar
Average 7.6 / 11 reviews
+60102980267
GROUND FLOOR BLOCK D, CAR RENTAL
$48 - $137
Working hours
Mon:
07:00-20:00
Tue:
07:00-20:00
Wed:
07:00-20:00
Thu:
07:00-20:00
Fri:
07:00-20:00
Sat:
07:00-20:00
Sun:
07:00-20:00
Keddy
Average 7.5 / 103 reviews
+60102980267
Ground Floor Block D, Car Rental
$32 - $105
Working hours
Mon:
07:00-20:00
Tue:
07:00-20:00
Wed:
07:00-20:00
Thu:
07:00-20:00
Fri:
07:00-20:00
Sat:
07:00-20:00
Sun:
07:00-20:00
GreenMotion
GreenMotion
Average 7.1 / 20 reviews
+60128731327 / +60116574828
No 40-2, Jalan Sip 1, Suria Industrial Park
$25 - $275
Working hours
Mon:
08:00-18:00
Tue:
08:00-18:00
Wed:
08:00-18:00
Thu:
08:00-18:00
Fri:
08:00-18:00
Sat:
08:00-18:00
Sun:
08:00-18:00
Click2rentcars
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Below average 6.4 / 9 reviews
+23059038030 / +60172166373
Klia Departure, Kuala Lumpur International Airport, Sepang, Selangor, Malaysia
$25 - $71
Working hours
Mon:
08:00-22:00
Tue:
08:00-22:00
Wed:
08:00-22:00
Thu:
08:00-22:00
Fri:
08:00-22:00
Sat:
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Sun:
08:00-22:00
Paradise Car Rental
Below average 6.3 / 98 reviews
+60126282767 / +60125904207
64000 Sepang, Selangor
$21 - $75
Working hours
Mon:
09:00-19:59
Tue:
09:00-19:59
Wed:
09:00-19:59
Thu:
09:00-19:59
Fri:
09:00-19:59
Sat:
09:00-19:59
Sun:
09:00-19:59
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