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Enterprise in Heraklion (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Happy about the way my insurance claim for was promptly processed, fully reimbursing me.
Pros: Nothing - the whole experience was appalling and could have easily spoilt our entire holiday if we had let it!
Cons: Everything- there was NO service. Despite having completed your online forms the rude men in the Enterprise office in downtown Heraklion denied our booking and just told us there were no cars . We tried to call you but just got an automated message to email you we did. Only to receive a bounce back email saying you would reply in 5 days! In the end we had to take a taxi to our hotel. We still await your confirmation that you are refunding our £98 booking fee.
Pros: After 10 days still didn't get 290 euro deposit.
Cons: Despie of fact that on voucher which I get before trip was written that debit cards are accepted I had to pay 40 euro more becasue in the rental office I was told that debits cards are not accepted but finally after disscusion it turned out that debits cards are accepted but I had to pay 40 euro more beacuse of insurance or whatever