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EasyAuto in Heraklion (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: NOTHING GOOD. On pick up also the representative did not allow marking up damage to vehicle. Just ran off in their waiting pick up vehicle. On return, no representative was on sight. Guy running dilapidated Van, said we needed to go to airport first as he does not carry luggage! Also Van Driver said rental car company representative was rarely on sight and just park car anywhere and give him the keys. This seems completely open to corruption. I suspect at some point theft will occur here
Cons: We agreed when making the rental via of emails that EasyAuto would deliver car to the hotel. 8pm the night before 8am car pick-up the representative said he does not know where Megaron Hotel is located in Heraklion. Can this be for real? So we had to meet them at the port terminal and representative gave no indication where they would be located....took a phone call to find represenative. Representative then lied about the tank be 1/2 full, it was 3/8 full.
Pros: They were able to communicate effectively
Cons: Discover cars have not provided a good service. I am still waiting on my claim to be sorted
Pros: Flexibility of picking up and dropping off location and clear instructions.
Pros: Pleasant agent very nice to deal with, everything was done quickly.Would definitely use them again,no complaints at all. Even got an upgraded car.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
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