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Easirent at Waterloo Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The price was attractive
Cons: Despite online check-in spend over an hour in a parking garage with the car renting company, eventually giving up and cancelling the booking
Pros: Nothing
Cons: They provided us with a car that was not road worthy.
Cons: The whole system sucks. If I had known it was going to be a contactless interaction I never would have chosen this company. The dude that dropped the car seat off must have smoked a blunt on the way to drop it off and my three year old child had to sit in a pot-stanched car seat for two days…not ok. I would have gotten a different one but the rest were disgustingly dirty and by the time I realized what the smell was the dude was already gone.
Pros: Nothing
Cons: They refused to let me rent the car because they didn't accept one of my proof of address documents (they said they need two for me to rent). That is fine, but I uploaded them a week before the booking, and received absolutely no communication from them and was only told about this once I called them a few hours before the reservation to ask how I actually collect the car (I had received no information on that either). Because I was now within a day of the booking they refused to refund me.
Pros: Nothing.
Cons: Tried to call the Easirent number from the pick-up location. At first no one answered for 20 mins after that it was a horrible connection and I barely understood what was going on. He told me I had to transfer the deposit now from this cold wet parking garage where I was standing in. At the end it did‘t work because I didn‘t have a credit card. I will never rent something with a unmanned pickup location… this system just doesn’t work!!!
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