Waterloo Train Station, London, United Kingdom
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Driver's country of residence is United States of America (USA) and age is 30-65
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Alamo at Waterloo Train Station

ENTERPRISE RENT A CAR, UPPER MARSH
02075931170
Pick-up instructions
We are located off site at Waterloo Train Station. It is a 5 minute walk and signposted as you exit the station. Please leave the station via the exit 5. Turn left, cross the road and walk under the blue bridge. Walk along Concert Hall Approach. At the of the road turn right, into Belvedere Road walk down approximately 60 yards and the location is on the right hand side on Coin Street.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
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Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
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Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

South Africa
Volvo XC60
July 13, 2023

Pros: They helped me with paying London congestion fee by my credit card.

Cons: Good.

Australia
Nissan Qashqai
January 5, 2023

Pros: Ali was fantastic

United Kingdom
Chevrolet Spark 3d
December 6, 2018

Pros: Very professional and polite

Cons: So available all the staff great. Specially Alex

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1730.00), Theft Protection, Third Party Liability (TPL), Road tax, VAT (value added tax), Free modifications.
Rate excludes
The following surcharges may apply: congestion fee.
Driver requirements
Minimum rental age is 25 years.
The minimum rental age for vehicles in car groups Luxury, Minivan, Premium, Fullsize, Compact Elite, SUVs, Wagons is 30.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.


In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit card on a main drivers name, additional ID showing home address (e.g. Utility bill), proof of home address (e.g. Utility bill), ID with photo. In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

Visa Electron, Cash, Cheques, Diners, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
crossing country borders is available on previous request at least 2 days before the pick up date.
Additional charges will be applied in case the car is crossing state or region borders.

The purchase of the following insurance(s): Additional Insurance is mandatory.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Northern Ireland, Poland, Slovakia, Slovenia, Spain-Mainland, Switzerland.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system.
Prices for extras are shown on the booking page.


All extras are available at the rental counter. Prices vary, depending on the rental period.

Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
The grace period will be honored only during business hours.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
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