Houston George Bush Intercontinental Airport (IAH), Houston, USA - Texas
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Dollar at Houston Airport

17330 PALMETTO PINES
001 8 664 342 226
Pick-up instructions
Please follow the signs to the car rental area
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Canada
Honda Civic
9/13/24

Pros: Good value

Cons: Didn't like the way the refueling option was pitched - I thought it would cover the cost (at market prices) to refill the gas tank to full when I arrived and that's why I selected - I found out after the fact that all I did was purchase a full tank of gas (whether I used it all or not is irrelevant) - I was duped.
Canada
Honda CR-V
8/30/24

Pros: Please provide phone service to desk office in the case if flight was delay and we want to inform at the desk before closing
Canada
Honda Civic
8/12/24

Pros: Nothing

Cons: - upcharge for extra driver even though am a Dollar member and shouldnt have additional charges - upcharge on insurance
Canada
Jeep Renegade
7/31/24

Pros: Easy transaction from start to finish

Cons: Clarification required about existence of GPS navigation in vehicle was delayed and inaccurate. Vehicle had apple carplay and I connected my iPhone to access mapping but this feature was neither advertised nor was I informed of it availability
Canada
Hyundai Accent
4/15/24

Pros: The price was by far the best out of all other options

Cons: Because their price was the best, they had a very long line up.
United States of America (USA)
Lincoln Continental
3/24/24

Pros: It was a great experience.
United States of America (USA)
Jeep Renegade
2/24/24

Pros: I spent hours on the phone trying to figure out how to request an extension. Extremely frustrating!
United Kingdom
Mazda 3
12/5/23

Pros: Drop off is relatively easy in a covered car park. The dollar representatives dealing directly with the cars in the parking area were friendly.

Cons: Terrible customer service, rude or disinterested staff, adding costs without explanation, lying that they were giving me a better gas price when I'd already booked to return the car of full, not enough staff at rental desk leading to queues. Initial car had a large windscreen crack & the exit attendant was rude & intimidating.
United States of America (USA)
Mazda CX-5
11/9/23

Pros: fast

Cons: I was lied about not being able to use my own insurance as well as the toll box. For a four day rental, I ended up paying 350 dollars in extra charges.
United States of America (USA)
Chevrolet Bolt
11/9/23

Pros: nothing at all

Cons: 1 hour wait to rent the car.. they gave me an electric car with NO instructions on how to charge it I complained to company with ref# nothing has been done. no charging stations close by. drive 2 hours out of my way to find one the cost was more then the gas absolutely worst rental car experience of my life
United States of America (USA)
Chevrolet Spark
9/7/23

Pros: Quick and customer oriented

Cons: Dropping off was not clear what to expect and finally someone says leave the key in the car and go
United States of America (USA)
Buick Encore
8/27/23

Pros: Friendly

Cons: The line to rent a car had easily 75 people in front of me and about the same behind me. I didn't feel like Dollar had enough agents to deal with all of us efficiently. Then I had to wait downstairs for a car. The car I got had a "maintenance" message for an oil change.
United States of America (USA)
Chevrolet Spark
8/22/23

Pros: The agents are professional and knowledgeable

Cons: The waiting time for pickup was pretty long
United States of America (USA)
Ford Focus
8/3/23

Pros: Drop off was very easy and painless

Cons: After we reached the Rental Car Center Pavilion at IAH, Houston it took us ONE HOUR to get to the counter for paperwork. When we went out to get our car we stood ONE MORE HOUR to actually get a car. At least the counter area was air conditioned but had inadequate seating/chairs around. Garage was covered but had no fans and obviously no AC! As people returned the car they had rented, they were driven off for a quick clean and brought right back for people like us who were waiting in the heat.
United States of America (USA)
Mazda 3
7/31/23

Pros: Overall the price to rent a car is a great deal compared to competitors.

Cons: Very long wait time. Stood in line for at least 45 mins. Only one agent available to help.
Canada
Chevrolet Spark
7/25/23

Pros: The only staff at the front desk was polite and helpful

Cons: Dollar Car Rental at Houston International Airport frustrated me by closing early and charging me for an upgrade not indicated on my booking site. The next day, only one staff member was available to assist customers, leading to a long wait time. The car I chose had pre-existing damage not documented, leaving me worried about proving it upon return. Though the staff member was polite, I waited over an hour and a half to get my car. I suggest looking for a different car rental company with better
United Kingdom
Chevrolet Spark
5/28/23

Cons: Girl of the desk at Houston airport was rude and pushy. Felt ripped off with s few items and made the pick up a truly nasty experience
United States of America (USA)
Nissan Rogue
4/17/23

Pros: I couldn’t get the GPS to work on the display
United States of America (USA)
Chevrolet Malibu
3/28/23

Pros: A very affordable rental.

Cons: Dollar needs more counter staff. The wait to pick up the car on my last 2 rentals was almost one hour. Very long lines.
United Arab Emirates
Nissan Rogue
3/21/23

Pros: Easy drop off

Cons: They force you to pay an insurance despite the contract says its allowed to refuse it
Canada
Nissan Rogue
2/8/23

Pros: NOTHING - even the drop off was difficult to find. We were overcharged and customer service was unreachable by phone regarding the overcharge. There was no resolution to the overcharge even when we approached the desk in person after returning the car. Their desk staff was rude when queried about the surcharges and wouldn't even offer their names, to assist in a more informed complaint. Surcharges of $300 instead of $139 for a vehicule upgrade

Cons: They overcharged for the upgrade. Instead of the $139 quoted by "Trina" they charged $300 after talking us into the upgrade. Deplorable and fraudulent customer service. Resolution was impossible as they were unreachable by phone and rude in person.
Poland
Mazda 3
1/24/23

Pros: The best rent a car office ever.
Poland
Mazda 3
12/31/22

Pros: Fast dropoff service

Cons: Long queue to get car.
Australia
Mazda 3
12/24/22

Pros: value for money

Cons: a bit long the queue at the airport
Spain
Mazda 3
10/17/22

Pros: time spent picking up the car

Cons: the car was dirty and no much available
Canada
Chevrolet Malibu
12/29/20

Cons: Extra fees required at pickup that were not specified in rental agreement with discover cars. Rude and un-engaged rental agents. Lack of ability to help and no flexibility.
United States of America (USA)
Ford Focus
8/1/19

Cons: I am extremely angry with Dollar car rental. The clerk at the desk did not tell me that I had to open up the toll box on the window. This is my first time using a toll box. The toll box is hidden by the rear view mirror, thus the writing on it which says öpen tollbox"' is obscured by the mirror. When renting the car, the clerk should have told me that i needed to open the toll box. (I rented the car and ppaid for the daily use of the toll box). I should not pay the $58 in tolls to Austin
Show more

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Intermediate SUV
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Intermediate SUV
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Intermediate
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Intermediate
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$74.67 per day
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Luxury
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The above prices are only approximate and were last updated at 8:37 AM on 12/14/24. Prices may vary based on the booking dates, length of rental, and car class.

Houston George Bush Intercontinental Airport (IAH), Houston, USA - Texas

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Unlimited mileage, Loss Damage Waiver (with zero deductible), Supplemental Liability Insurance (SLI), Airport surcharge, Vehicle registration fee, Free modifications, Customer Facility Charge (CFC), State Tax, Surcharges.
Driver requirements
Minimum rental age is 20 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
The Security Deposit amount is either 350 USD or 15 % of the estimated total of the rental, whichever is greater.

The deductible/excess amount is 0 USD.
Optional extras and services

Prices for extras are shown on the booking page.


Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, for rates that include Fuel Purchase Option the first tank of gas is included. Customers do not have to refuel the vehicle prior to return.
Additional information

Rental period
The maximum rental period per agreement is 62 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  06:00 - 23:00
Tue:  06:00 - 23:00
Wed:  06:00 - 23:00
Thu:  06:00 - 23:00
Fri:  06:00 - 23:00
Sat:  06:00 - 23:00
Sun:  06:00 - 23:00

Top Suppliers at Houston Airport

Avis
Avis
Very good 8.4 / 21 reviews
+12814435800
17330 Palmetto Pines
$61 - $340
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Enterprise
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Very good 8.1 / 5 reviews
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17300 Palmetto Pines, Houston, TX 77032
$57 - $200
Working hours
Mon:05:00-23:5900:00-01:00
Tue:00:00-01:0005:00-23:59
Wed:00:00-01:0005:00-23:59
Thu:00:00-01:0005:00-23:59
Fri:00:00-01:0005:00-23:59
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SIXT
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Very good 8 / 4 reviews
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17330 Palmetto Pines Suite A7 77032-6520 Houston, Texas
$57 - $118
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
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Alamo
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Average 7.9 / 6 reviews
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17300 Palmetto Pines, Houston, TX 77032, United States
$54 - $157
Working hours
Mon:05:00-23:5900:00-01:00
Tue:00:00-01:0005:00-23:59
Wed:00:00-01:0005:00-23:59
Thu:00:00-01:0005:00-23:59
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Budget
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Average 7.7 / 3 reviews
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17330 Palmetto Pines
$58 - $361
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
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National
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Average 7.7 / 1 review
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17300 Palmetto Pines, Houston, TX 77032
$58 - $183
Working hours
Mon:05:00-23:5900:00-01:00
Tue:00:00-01:0005:00-23:59
Wed:00:00-01:0005:00-23:59
Thu:00:00-01:0005:00-23:59
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Hertz
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Average 7.7
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Working hours
Mon:06:00-23:00
Tue:06:00-23:00
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Routes Car Rental
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Average 7.5 / 2 reviews
+17863747442 / +17867798440
15850 John F Kennedy Blvd, Houston, TX 77032
$49 - $195
Working hours
Mon:06:00-21:00
Tue:06:00-21:00
Wed:06:00-21:00
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Advantage
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Average 7.5
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17330 Palmetto Pinessuite A3
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Tue:06:00-23:59
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Street Rent A Car
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Average 7.5
+12817516667
3200 Greens Rd, Houston, TX 77032
$68 - $83
Working hours
Mon:08:30-18:00
Tue:08:30-18:00
Wed:08:30-18:00
Thu:08:30-18:00
Fri:08:30-18:00
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One Switch Rent a Car
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Average 7.4 / 3 reviews
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Working hours
Mon:08:00-17:30
Tue:08:00-17:30
Wed:08:00-17:30
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Fri:08:00-17:30
Sat:08:00-17:30
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Thrifty
Thrifty
Average 7.1 / 26 reviews
+18772830898
17330 Palmetto Pines, Houston, TX 77032, USA
$54 - $118
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
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Hub Rent a Car
Hub Rent a Car
Average 7.1
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3200 Greens Rd, Houston, TX 77032
Working hours
Mon:08:30-18:00
Tue:08:30-18:00
Wed:08:30-18:00
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Fri:08:30-18:00
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Rent a Car 4Less
Rent a Car 4Less
Poor 5.3 / 10 reviews
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15850 John F Kennedy. Blvd, Houston, TX 77032
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
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Easirent
Easirent
Poor 5 / 87 reviews
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Springhill suites, 15840 John F Kennedy Blvd, Houston, TX 77032
$49 - $150
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
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RightCars
RightCars
Poor 4.5 / 42 reviews
+12693045377
15850 John F Kennedy Blvd, Houston, TX 77032
$344 - $350
Working hours
Mon:07:00-01:00
Tue:07:00-01:00
Wed:07:00-01:00
Thu:07:00-01:00
Fri:07:00-01:00
Sat:06:00-21:00
Sun:06:00-21:00
  1. Car Rental
  2. Texas
  3. Houston
  4. Houston Airport
  5. Dollar
 
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