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DMR CAR at Trabzon Airport
Pelitli, Papatya Sk. No:12, 61000 Trabzon Merkez/Trabzon
00908503056100
Pick-up instructions
The representative will be waiting in the arrivals hall with the sign. Please call upon arrival 0090 8503 056 100 in order to arrange meet & greet.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
AB
Malaysia
Renault Taliant
February 12, 2024
Pros: Very helpful and professional staff member. As an international traveller, I deal with ease from booking until return of the car.
Cons: I recommend to implement partial refund policy of excess fuel filled by customer based on price rate on the day fuel purchased. I also recommend to provide tyre chain during snowy weather for customers’ safety.
EA
Saudi Arabia
Fiat Egea
January 22, 2024
Cons: They gave me different car not even alike.
AA
Saudi Arabia
Dacia Duster
January 14, 2024
Pros: Nothing much, what I lost more than what I got. I don't recommend at all.
Cons: First, the deposit I paid has not been returned till now which is SAR 1008. I spoke with DMR to return it back and advised that they will but till nothing happens and now no response to my massages. I don't recommend for anyone. Many transection happens on my card. مبلغ التامين لم يتم ارجاعه. لا تقوم باعطاءه بيانات بطاقتك لاني لحظة محاولات سحب على بطاقتي
AA
Saudi Arabia
Renault Taliant
January 3, 2024
Pros: Nothing, company does not exist.
Cons: company does not exist.
MG
United Arab Emirates
Kia Picanto
October 23, 2023
Pros: Transparency, nothing hidden.
Cons: Nothing
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 2000.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 60.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
A credit check is mandatory for local customers at the time of pick up.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 60.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
A credit check is mandatory for local customers at the time of pick up.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard debit card.
American Express, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard debit card.
American Express, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 90 days.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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