Centauro at Region de Murcia International Airport

Pros: The cars are almost brand new

Cons: The staff are super helpful and friendly

Pros: Hassle free collection and return.

Cons: Nothing

Pros: Very efficient pick up and drop off procedures

Cons: I would like to hire again next year with Centauro at Murcia airport however their office closes before my flight arrives

Pros: Great car, quick shutter bus to airport

Cons: As usual try to charge us 189 euro for the extra insurance which we paid £57 to discover cars

Pros: Very prompt

Cons: Nothing

Pros: They were very expedient in their service on both drop off and collection

Cons: Had to wait for coach at airport which i didnt mind but instructions were coach would be there so i wasnt sure where the right pick up would be. I was given a car and when i checked it against damage recorded i discovered i was given the wrong car. Again it wasnt a problem for me but the admin could have been problematic when I returned the car as admin would have shown a different car. At dropoff i had to ask many times for the car to be inspected beforevi boarded the shuttle.

Pros: Reasonable cars good service from airport to pick up office

Cons: Depends on the agent, sometimes they can try and hard sell insurance

Pros: Very efficient and professional

Cons: Pushing the overpriced extra insurance

Pros: All staff very helpfull and professional .

Pros: Very good no problems I will use them again

Cons: Nothing in particular

Pros: Speedy service. Both pick up & Drop Off

Pros: Easy to deal with

Pros: Good pick up, good drop off, not fraudulent.

Cons: Nothing really

Pros: Friendly staff .

Pros: Not the shuttle bus driver who collected us

Cons: The rude and disrespectful driver.

Pros: Great service, helpful staff and good condition vehicle with excellent prices.

Cons: Nothing it was a great experience over all.

Pros: Good service

Pros: Ease of use and location

Pros: It was a really easy experience and the staff were very friendly and helpful

Cons: ---

Pros: Very quick pick up

Cons: That I cat book direct at the same prices I get from other companies that use Centauro

Pros: Quick and easy

Pros: VERY friendly and zero hassle about insurance etc upon pickup. Staff are all very friendly. The car drop off is also excellent, as they inspect the car and tell you "All OK" at the time. OK M####ity could learn from them!

Cons: Nothing!

Pros: Very helpful and friendly staff great value for money would highly recommend for..

Cons: Nothing

Pros: Easy to do business with

Cons: Nothing

Pros: Quick and easy

Cons: Pressure to purchase insurance

Pros: See comments above.

Cons: Nothing apart from the normal hire car slowness of processing customers.

Pros: Helpful agents. Not pushy trying to upsell.

Cons: Couldn’t find the off airport drop off. Need printed map.

Pros: Great service picking up and dropping off

Cons: Car a bit gutless

Pros: nothing. terrible service

Cons: small shuttle bus from the airport didnt fit enough people, left me waiting in the heat for >30min. only one person working waited an hour to be seen. charged upon pick up when i shouldnt have been because the person working was rushing me and didnt let me explain. i am still waiting to hear back from them for a refund. got given the wrong car much bigger than i ordered, had to argue and wait 30min to be given another car of wrong transmission and go over this loop again. never using again!

Pros: When we arrived from airport couldn't see anyone to pick up us, we go outside look around and found them far from door.

Cons: They are thieves

Pros: Dealt with quickly and efficiently

Pros: Quick

Cons: office opening hours could be a problem if you want to drop off before 8am

Pros: FRIENDLY , FAST , AND PROFESSIONAL.

Cons: PASS

Pros: Always pleasant and efficient staff.

Cons: Shockingly dirty inside first AND second car offered. They offered a third car - an upgrade- as an apology.

Pros: Our flight was delayed and the staff stayed on after office hours to make sure we got our car. Also the professional and courteous service we received from the staff was excellent. Would highly recommend.

Pros: Brilliant service from all the staff.

Pros: Everything was great. The staff was very nice, friendly, and helpful. The rental process was smooth and easy. I would definitely rent from them again.

Pros: Great friendly people

Cons: None

Pros: Good collection and drop off

Cons: Car was a bit damaged, and it had annoying lane assist

Pros: Professional and no long queues

Cons: Car had more damage than they had listed so took longer than necessary to collect. They have had a security breach and this has involved access to my personal but not financal data.

Pros: Extremely pleasant. Kind and efficient staff always.

Cons: Car provided smelled strongly of cigarettes. Normally much higher standard of cleanliness.

Pros: Personal and friendly

Pros: Efficiency

Cons: Car tyres pressure

Pros: Clear information, courtesy, friendly, and respectful.

Cons: As the Centauro's office is not based at the airport terminal, at the exit of the terminal, it would be nice to have a clear indication of where the Centauro's spot is to wait for the bus

Pros: Friendly and quick service

Cons: All good

Pros: Professional and efficient

Cons: Nothing

Pros: Fabulous

Cons: I booked a smaller car.. although the one given was excellent it was big

Cons: car was dented and scratched all over, we wanted a fiesta but got a car that was very low for us. told the Discovery car insurance was not valid with them

Pros: Quick easy polite customer service

Cons: Nothing

Pros: friendly quick and professional

Cons: some times there are not enough staff

Pros: The didn’t argue any of the issues we had.

Cons: Not much car taken during the collection process

Pros: They don't mess about. Yes the lady tried to just add the excess insurance then tried the hard sell but once I said no she stopped. Normally they just ask "Do you want the excess insurance" and I say "No thanks" and that's it.

Pros: First class could not be better

Cons: Nothing

Pros: Unclear why they took more money than I was expecting.

Cons: Good

Pros: Very easy pick up and drop off and no hard sell with regard to insurance, we have our own excess insurance.

Cons: Nothing

Pros: Everything they do is fantastic.

Cons: Nothing.

Cons: You have to get there by shuttle bus, which complicates planning.

Pros: Excellent car and efficient and friendly staff

Cons: Nothing

Pros: quality of service

Cons: n/a

Pros: Nothing

Cons: Absolutely terrible service accused of causing damage when it was clearly dirt and wiped off!!!!

Pros: Quick, friendly, great cars.

Cons: None, we think they provide a great service on all levels.

Pros: Did not force insurance on me

Cons: Nowt

Pros: All very good

Cons: Pick up was quick but not entirely clear where the shuttle would be.

Pros: From the airport pick up at Murcia the lady driving the shuttle bus was welcoming and very happy, the staff at the pick up were efficient and friendly. Couldn't fault the service I received. Thank you

Pros: Quick and no fuss service

Pros: Brilliant service as always by the guys

Pros: Centauro are most definitely HORRENDOUS… tried to scam me for £500 from a previous hire that luckily I still had the collection photographs for!!!!!!! My deposit was returned to me and the woman had checked tbe car against my photographs and video… then returned my deposit immediately… 10 months later I was told I must pay 500 Euros for scratches on a door… Luckily I still had the collection photos showing the scratches were on the car when I collected the car!!!! WHAT A MASSIVE SCAM!!!!!!

Cons: Should be investigated by tbe police….

Pros: Friendly & reliable

Cons: N/A

Pros: I have rented from Centauro many time and I have always been treated well with no negative issues.

Cons: All positive

Pros: Always a pleasant experience with the staff.

Cons: Nothing, they are friendly, helpful & polite.

Pros: Fast, courteous and professional service. Well maintained cars.

Pros: Very fast both collecting and dropping back the car

Cons: They make it very stress free

Cons: I want to book directly with you but you are very expensive.

Pros: Polite and professional service. Centauro is my trusted car rental company. Brilliant service*****

Pros: Friendly and efficient staff, quick pickup and drop off.

Pros: Very good

Cons: Very good

Pros: Smooth on line process

Cons: In terminal would be avbonus

Pros: Very helpful and welcoming Lady was really good

Pros: Friendly, fast, efficient service

Cons: Bit confusing to pay an extra fee up front for petrol just to have it refunded if I bring it back with a full tank

Pros: Car was upgraded free

Cons: Car was battered upon collection

Pros: Excellent service via shuttle bus once I found out where to stand. Didn’t have to wait long before we were collected

Cons: I thought I’d paid upfront for the full cover insurance but I had to pay again when collecting the car

Pros: very friendly helpful staff

Pros: New car with only 3000km

Cons: Had to wait 20mins to drop car off, due to lack of staff

Pros: Having spent time on line providing the agent didn’t have my details.

Cons: The agent didn’t understand the fact that I only wanted a deposit taken off my card and tried to sell me the full insurance. She told me the car was brand new so any scratches would be paid for. It had many defects and had 57,000 km on the clock!

Pros: quality of the car, the transport to and from the airport, the quality of the car and the courtesy of the staff.

Cons: the wait to get and drop the car, it could be quicker and less paperwork.

Pros: Centauro has always been a great hire car company

Pros: pleasant

Cons: nothing

Pros: Excellent and efficient service

Pros: No hassles unlike Gold Car

Cons: They didnt give me a copy of the contract. I had to ask them to email it to me the next day.

Pros: The car was fine. The policies for charging money to customers that is hidden and or ill explained is not. A two day rental that was supposed to cost $93. Or, ended up costing $323. There was a drop off charge not explicitly told on the website. $120! There was a gas fee- explained to cost $90 for prefilled tank so can return empty- this was not true. Car only costs $50 to fill up. And when I returned it they kept all of the money plus.

Cons: There was another problem with returning the car Because if a road closure we were 2 hours late. I knew it would be more, but they were charging me another full day. I said ok, well keep and return tomorrow. This was not an option. Then, she mentioned that it was fine it worked out that it came back that we had the old no more money so at this point it’s only 200 and now it’s $270. When the invoice arrives in in about 20 more minutes, we did we were indeed charged another $54 for the rental

Pros: The rental agent Pablo was nice and helpful

Cons: Pls clear out d Road assistance issue, on discovercars it says included, but it is not with centauro

Pros: Good service. Good price. Good car.

Cons: Small dents in car body

Pros: The service was excellent and I recommend centauro to clients who will be renting from me

Pros: Helpful staff

Cons: Nothing

Pros: they did everything to sell me more insurance and scared me how much i will pay if i will destroy the car, 25min talk me about it !!!!

Cons: women was very angry when i said that we are excempt to wear face mask !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Pros: Easy to deal with

Cons: The car was filthy and wasn’t filled with petrol.

Pros: Brand new car. Efficient pick up from the airport to car collection

Cons: Slight delay when dropping the car off

Pros: very professional and quick

Cons: Nothing

Pros: excellent service at all points; cheerful and polite agents; fast; great upgrade of car; rapid refund of fuel deposit paid.

Cons: the only slight niggle was that the car contained muddy footprints in the driver's footwell on pick up.

Pros: Helpful & Friendly

Pros: Centuro are an honest rental company unlike some others. Their customer service is excellent and the cars are always of a very good standard. I have used this company 6 times without an issue and highly recommend. The only company I would use when I visit Murcia Spain.