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Buchbinder at Stuttgart Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly people when returning the car
Cons: Agent was nice but stern. It would be nice if she were more friendly.
Cons: Big scratch on the car, apparently not noticed by them and then still charge me for damage on rims they apparently did notice, which I didn’t even do
Pros: Cheaper than others and short line at the counter.
Cons: I communicated and documented concerns upfront on the condition of the vehicle when I went to take it from the parking lot and confirmed I could use my tax exempt form. But these both became time consuming issues and although I wasn't charged for the pre-existing damage I lost over an hour of my time dealing with this hassel. Not to mention I paid 19% more for the rental because they didn't take my tax exempt form. Overall it was a frustrating and unsatisfactory experience.
Pros: It was fast, efficient and staff were very pleasant.
Cons: Very difficult to find at Stuttgart airport. I walked past the booth three times without noticing it. Signage could be much improved, as there is much visual competition from Avis, Hertz, Europcar, etc.