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Buchbinder at Stuttgart Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The return/drop process was seamless..
Pros: Friendly people when returning the car
Cons: Agent was nice but stern. It would be nice if she were more friendly.
Cons: Big scratch on the car, apparently not noticed by them and then still charge me for damage on rims they apparently did notice, which I didn’t even do
Pros: Cheaper than others and short line at the counter.
Cons: I communicated and documented concerns upfront on the condition of the vehicle when I went to take it from the parking lot and confirmed I could use my tax exempt form. But these both became time consuming issues and although I wasn't charged for the pre-existing damage I lost over an hour of my time dealing with this hassel. Not to mention I paid 19% more for the rental because they didn't take my tax exempt form. Overall it was a frustrating and unsatisfactory experience.
Pros: It was fast, efficient and staff were very pleasant.
Cons: Very difficult to find at Stuttgart airport. I walked past the booth three times without noticing it. Signage could be much improved, as there is much visual competition from Avis, Hertz, Europcar, etc.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Economy, Compact, Mini, Economy Elite, Compact Elite a driver license issued at least 1 years ago is required.
For vehicles in groups Standard, Luxury, Intermediate, Premium, Fullsize, SUVs, Cabrios, Special a driver license issued at least 3 years ago is required. Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
The driver license must be written in Latin alphabet. Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Additional charges will be applied.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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