Montego Bay Sangster Int. Airport (MBJ), Montego Bay, Jamaica
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Autounion at Sangster International Airport

Montego Bay Airport, 24 A1, Montego Bay
2 8 766 307 722 / 001 8 769 528 280 / 001 8 763 367 082 (emergency)
Pick-up instructions
Our shuttle bus will wait in the general waiting area letter C. 3 minutes drive to our office.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Toyota Corolla
January 22, 2024

Pros: Nothing

Cons: Location hard to find, pick up and drop off was not at the airport. No option to upgrade vehicle and I still haven’t received my deposit despite assurance that I will receive my deposit it’s been two weeks.

United Kingdom
Toyota Corolla
November 22, 2023

Pros: Didnt very slow and not up to date with costs

Cons: Not receiving my deposit back still waiting for that will be coming to office soon

United Kingdom
Toyota RAV4
November 7, 2023

Pros: Poor

Cons: Representitive from car agent lied about the car you were suppose to be picking up.

United Kingdom
Daihatsu Mira
November 1, 2023

Pros: Staff were friendly

Cons: I waited over half hour outside the airport to get picked up in order to get the car.

United States of America (USA)
Toyota Vitz
October 31, 2023

Pros: Friendly, helpful

Cons: Still waiting on return of Deposit, no response to email request for status. Returned vehicle 4 days ago, told all was good, deposit to be refunded in full

United Kingdom
Toyota Corolla
October 28, 2023

Pros: It was the worst experience I've ever had with a car rental before.

Cons: I had to claim my deposit back from my credit card.

United Kingdom
Toyota Vitz
September 20, 2023

Pros: Nothing.

Cons: The car rental company was very dodgy and partly ruined my holiday. They didn't pick us up and we were waiting for long time until we finally took a cab. Then they forgot to give us a car key and finally they didn't want to sign off on our deposit when we returned the car in immaculate state.

United States of America (USA)
Toyota Corolla
August 16, 2023

Cons: Three bars of gas ⛽️ not a full tank.. the deposit was high.. overall service was great 👍 👌

United Kingdom
Toyota RAV4
August 12, 2023

Pros: Nothing

Cons: Everything

Sweden
Toyota Corolla
August 12, 2023

Pros: Fast, efficient and honest

United Kingdom
Toyota RAV4
August 12, 2023

Pros: Nothing whatsoever, they were a nightmare,

Cons: No service was provided

United Kingdom
Toyota Yaris
August 4, 2023

Pros: Representatives were friendly. They adjusted the payments to reflect that I would have the car for only 6 days instead of 7.

Cons: Car was atrocious.. 1. Wing mirror was missing (promise was given to replace on day 2...that wasn't done) 2. Glove compartment was broken so was always open...had to be kept closed with tape) 3. Car registration expired on the last day of June...grace period last day of July. I had the car (apparently illegally) driving on the road on August 1.

United Kingdom
Toyota Vitz
August 3, 2023

Pros: Very poor, 1st car had to be replaced due to the rear wheel wobbling and other drivers alerting me to this!! The hir company came out the following day at 3pm, despite assuring me they would be there between 10-11am!

Cons: The replacement car had no insurance and after chasing them for proof of insurance I was sent a screenshot of a cover note which was dated 28.07.23 - 05.08.23!! Meaning I was driving a car with no cover for 2 days!!

United Kingdom
Nissan Note
July 10, 2023

Pros: Very good, johnny was extremely friendly and very helpful and waited for me when my flight was delay by 3 hours, he also helped me out in finding my destination.

Cons: n/a

United States of America (USA)
Toyota Vitz
July 7, 2023

Pros: Nothing

Cons: It was such a bad place to rent a car from. Would advise everyone to stay away from this. They had just one car for us and it was really old clunker (220000 kms on odometer).

United Kingdom
Toyota Vitz
June 13, 2023

Pros: Nothing

Cons: Everything

United States of America (USA)
Toyota Vitz
June 4, 2023

Pros: The size was an issue. Too low for Jamaica roads.

Cons: The staff are very professional

New Zealand
Toyota Vitz
April 22, 2023

Pros: Friendly bunch and dropped us off after we returned car.

Cons: Just took a bit long to pick up particularly

United Kingdom
Toyota RAV4
March 29, 2023

Pros: I would never recommend anyone

Netherlands
Nissan March
March 11, 2023

Pros: Friendly and helpful

Cons: None

United Kingdom
Toyota Vitz
March 10, 2023

Pros: Nothing

Cons: Long wait to deliver car and no one present at return. I had to wait after ringing to find out what was happening.

United Kingdom
Toyota Vitz
March 10, 2023

Pros: The lady who served me was very helpful.

Cons: We waited as stated on booking to stand at Zone C. Waited 30mins to be picked up to be taken to office. A taxi driver lent me his phone to call office.

Brazil
Nissan March
February 25, 2023

Cons: the location of the autounion office bad, an old and very disorganized place. Upon arriving at the office, we were informed that the car was not available and after waiting for almost 1 hour we took the car that was used to pick us up at the airport. The car was clean, but not in good condition, a car with high mileage, light on the dashboard indicating some engine failure and a dent in the rear. No assistance after we got an accident

Canada
Toyota Corolla
February 23, 2023

Pros: The Car worked well.

Cons: I got the car three hours after the agreed time.

United Kingdom
Toyota Vitz
January 26, 2023

Pros: Car was in great condition

Cons: The service was great but the car brake went while I had it, so car maybe wasnt service before given, has we only had it for two weeks

United Kingdom
Toyota Yaris
January 20, 2023

Pros: They were courteous and friendly and wouldn't hesitate to recommend

United Kingdom
Toyota Camry
January 13, 2023

Pros: Not one thing

Cons: Nothing at all

United States of America (USA)
Toyota Yaris
January 7, 2023

Pros: Nothing

Cons: Lies and deception. No head could could not use after 5pm. Tires was on wires I could go on n on n on. This experience was TERRIBLE 😣

United Kingdom
Toyota Voxy
January 5, 2023

Pros: None

Cons: It seems to me that you take your word for booking a vehicle online only to be told that is different companies that this company has given the car to rent to you, which is unacceptable

United Kingdom
Nissan March
December 17, 2022

Cons: No one at airport on arrival however office was not far but make people aware to go to desk to call you

United Kingdom
Toyota Yaris
December 11, 2022

Pros: Good communication once in Jamaica

Cons: Car radio was broken

New Zealand
Toyota Vitz
November 30, 2022

Pros: The service was not good overall. The only positive. We eventually got a replacement car along with complaints about how inconvenient providing said replacement was.

Cons: Overcharged initially. Advised that we had to pay in relation to the nationality of the identification we provided. This was not stated ahead of time. Took a very long time to be collected from the airport. Car broke down and we were advised a replacement car would be provided at a specific time,8 hours after this time we finally received a replacement after having to cancel our plans and wait around. Along with the attitude of the person delivering the car. Terrible experience. Avoid avoid!!

United Kingdom
Toyota Vitz
November 26, 2022

Pros: The cars you advertised on your sight none were in the car lots that’s fake

Cons: I change three cars before I had one that was efficient that take up a lot of time out of my holiday travelling for south Trelawny to Montego-Bay

United Kingdom
Nissan Note
November 26, 2022

Pros: Felt welcomed

Cons: It’s been nearly 3weeks i have been back and haven’t received my deposit back

United Kingdom
Toyota Vitz
November 14, 2022

Pros: Nothing as I had no car

Cons: False hopes , spoiled my holiday

United Kingdom
Toyota Vitz
October 30, 2022

Pros: Simone at the front desk was personable and swift to assist when my drivers licence needed to be transported to me

Cons: The desk never gave me back my cards at the time of checking in. However, they were quick to have transported it to me at my hotel residence.

Belgium
Nissan March
October 10, 2022

Pros: Easy going, no problem mentality

Cons: Bit difficult to contact from the airport since I only could use wifi and their whatsApp was not responding.

United States of America (USA)
Nissan March
July 30, 2022

Pros: They were fast with check in and check out

Cons: All good

Most Popular Car Rental Deals

Sangster International Airport
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Daihatsu Mira or similar
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Sangster International Airport
Mini
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$101.76 / per day
Sangster International Airport
Mini
Nissan March or similar
Nissan March
  • 5
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$104.47 / per day
Sangster International Airport
Mini
Nissan March or similar
Nissan March
  • 5
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$106.34 / per day
Sangster International Airport
Economy
Toyota Vitz or similar
Toyota Vitz
  • 5
  • 2
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$108.76 / per day
Sangster International Airport
Economy
Toyota Vitz or similar
Toyota Vitz
  • 5
  • 2
  • 5
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$110.71 / per day
Sangster International Airport
Economy
Nissan Note or similar
Nissan Note
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$116.40 / per day
Sangster International Airport
Economy
Nissan Note or similar
Nissan Note
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$118.48 / per day
Sangster International Airport
Compact
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Autounion
$130.25 / per day
Sangster International Airport
Compact
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Autounion
$132.59 / per day
Sangster International Airport
Intermediate
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$159.29 / per day
Sangster International Airport
Intermediate
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$162.15 / per day
Sangster International Airport
Standard
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$175.38 / per day
Sangster International Airport
Standard
Toyota Camry or similar
Toyota Camry
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Autounion
$178.53 / per day
Sangster International Airport
Intermediate Van
Toyota Wish or similar
Toyota Wish
  • 7
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$243.10 / per day
Sangster International Airport
Intermediate Van
Toyota Wish or similar
Toyota Wish
  • 7
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$247.48 / per day
Sangster International Airport
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$291.41 / per day
Sangster International Airport
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$296.67 / per day
Sangster International Airport
Standard Van
Toyota Voxy or similar
Toyota Voxy
  • 8
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$307.56 / per day
Sangster International Airport
Standard Van
Toyota Voxy or similar
Toyota Voxy
  • 8
  • 3
  • 5
  • A/C
  • Auto.
Autounion
$313.12 / per day
The above prices are only approximate and were last updated at 14:24 on 2024-04-24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, First additional driver, Additional driver, Collision Damage Waiver (deductible: € 900.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in Latin, Roman alphabet.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.

Pick-up & Drop-off
Mon:  07:00 - 22:00
Tue:  07:00 - 22:00
Wed:  07:00 - 22:00
Thu:  07:00 - 22:00
Fri:  07:00 - 22:00
Sat:  07:00 - 22:00
Sun:  07:00 - 22:00

Top Suppliers at Sangster International Airport

RightCars
RightCars
Very good 8 / 7 reviews
+18767541152
Sangster International Airport,Montego Bay Jamaica,Montego Bay
$72 - $128
Alamo
Alamo
Good 7.9 / 3 reviews
8769060084
SANGSTER INTL AIRPORT,
$90 - $195
Island Car Rentals
Good 7.8 / 66 reviews
+18769527225 / +18769525771
Sangster International Airport, Montego Bay
$58 - $160
Working hours
Mon:08:30-22:00
Tue:08:30-22:00
Wed:08:30-22:00
Thu:08:30-22:00
Fri:08:30-22:00
Sat:08:30-22:00
Sun:08:30-22:00
Europcar
Europcar
Good 7.7
+18769793584
Car In Terminal Sangster International Airport
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Hertz
Hertz
Good 7.7
8769790438
Donald Sangster Intl Airport
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
National
National
Good 7.7
8769060084
SANGSTER INTL AIRPORT
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Enterprise
Enterprise
Good 7.6 / 2 reviews
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$121 - $141
NUCarrentals
NUCarrentals
Good 7.6 / 2 reviews
+8769527225
Donald Sangster International Airport, Montego Bay
$61 - $175
Working hours
Mon:08:30-22:00
Tue:08:30-22:00
Wed:08:30-22:00
Thu:08:30-22:00
Fri:08:30-22:00
Sat:08:30-22:00
Sun:08:30-22:00
Flexways
Flexways
Good 7.6 / 1 review
+5491152599877
Aeropuerto Sir Donald Sangster, Montego Bay
$74 - $118
Avis
Avis
Good 7.6
+18769520762
Sangster International Airport, Montego Bay
$91 - $143
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
United Rent A Car
United Rent A Car
Good 7.6
+18766307722
SANGSTERS INTERNATIONAL AIRPORT
$115 - $155
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Routes Car Rental
Routes Car Rental
Good 7.5 / 2 reviews
+8763516144
Sangster International Airport, Montego Bay, Jamaica
$50 - $138
Working hours
Mon:08:00-16:30
Tue:08:00-16:30
Wed:08:00-16:30
Thu:08:00-16:30
Fri:08:00-16:30
Sat:08:00-16:30
Sun:08:00-16:30
Finalrentals
Finalrentals
Good 7.5 / 1 review
+18763828292
Montego Bay Airport
$41 - $97
Working hours
Mon:08:30-18:30
Tue:08:30-18:30
Wed:08:30-18:30
Thu:08:30-18:30
Fri:08:30-18:30
Sat:08:30-18:30
Sun:08:30-18:30
Ace Rent a car
Good 7.4 / 11 reviews
8769525771
Sangster International Airport
$82 - $153
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
SIXT
Good 7.2 / 12 reviews
+18769521212
Sunset Boulevard/The Queens
$56 - $216
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Minute Car Rentals
Minute Car Rentals
Good 7.2 / 6 reviews
+18766181946 / +18765104069
68 Claude Clarke Ave
$42 - $186
Working hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:07:00-20:00
Sun:07:00-20:00
AddCar
Poor 5.9 / 41 reviews
+18769402679 / +18769402680
34 Quens Drive Montego Bay Saint James
$38 - $107
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-17:00
Budget
Budget
Poor 4.8 / 29 reviews
+8769523838
Sangster International Airport, Montego Bay
$138 - $272
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
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