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Autounion at Princess Juliana Int. Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: That car was new and clean
Cons: The communication with Auto Union was quite poor, I texted and called several times due to a modification in in flight but they never answered back. When I arrived at the airport, nobody was expecting me and another company called them to pick me up. They were not very friendly at my arrival. My advice: take photos of all the car, I left the car today and the didn’t have the notes of the previous scratches. They block your credit card with a deposit of 800 USD!
Pros: Thanks to the best service. We wished we would have gotten the name of the guy who checked us in and also today drove us to the airport. We thought he was the manager as he’s great!
Pros: Friendly staff. Got a brand new car, likely because they are a newer service. Closest agency to the airport.
Cons: They did not have an obvious presence at the airport. A friendly gentleman from another service called them for me to inform them that we'd arrived.
Pros: It was meant to be meet and greet at the airport but no one was there. A rep from another company had to ring auto union to collect us.
Pros: Quasi nulla
Cons: Dopo quasi un'ora di attesa fuori dall'aeroporto al caldo siamo andati a piedi noi da loro. Ci hanno fornito una auto danneggiata lato posteriore a sx sul faro. Al.momento.della.restituzione non c'era nessuno. Al telefono non hanno risposto. Ci siamo rivolti ad un noleggiatore vicino che ha trattenuto le chiavi e gentilmente ci ha riaccompagnato all'aeroporto. Pessima esperienza. Spero che non abbiano nulla da dire
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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