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Alamo at Lille Europe Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The expediency and the professionalism
Cons: Nothing
Pros: The pick up and drop off reps were very good. The cars offered were excellent.
Cons: 1. Finding the desk in Lille was not easy from train station, even with Google maps. Then had to take all luggage up two flights of stairs. 2. The address for the drop off in Paris was incorrectly listed as the pick up address (where there is no parking- so had to park illegally, only to be told to go to another address). The new address was in a car park, the entry to which was down a pedestrian pavement!
Pros: Friendly people and had thought about the car we ordered being too small and had another option ..fantastic
Pros: As I said before- staff friendliness, support and felt very welcome.
Cons: It being our first time on France, we were not familiar with the place and it was not easy to find from the Eurostar building- we had to ask others to help us find the place.
Cons: Didn't have the automatic available that I requested.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: valid driver license, Passport or ID card, booking voucher, train ticket.
In order to pick up the car the customer must present inbound and outbound flight tickets in their name matching the rental period; otherwise, they will be denied service.
In order to pick up the car, domestic renters must present the following documents: proof of home address (e.g. Utility bill).
Prices for extras are shown on the booking page.
If the car is returned with a lesser amount of fuel, a refueling charge of 20 EUR will be applied + the cost of the missing fuel.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
During the winter season, snow chains are mandatory on roads in mountainous areas that are marked by a road sign.
Service outside of business hours is available by request and for an additional charge.