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Alamo at Darwin Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Great service from Alamo, staff are very friendly and helpful as well as knowledgeable, car was 100% I would like to say thank you to the Alamo staff at Darwin airport
Pros: Great service clean car nice staff. Was very easy to deal with
Cons: Nothing it was all good
Pros: The desk agent Nusky was brilliant. Very friendly and efficient and helpful about us requesting an extra day's hire which he organised with ease.
Cons: Overcharging then not being able to speak to anyone calls not returned
Pros: Was quick and easy pick up and drop off
Pros: Friendly and helpful staff member.
Pros: Very professional.
Cons: Zero. Was faultless.
Pros: Quick and easy turnarounds
Cons: Wasn't to sure about the car, but all worked well.
Cons: Long delay to get answer from call centre and Incorrect information given about our query but manager at airport service desk accepted our explanation and allowed additional driver on presentation of their license without them being physically present
Pros: Professional and helpful
Pros: Friendly staff
Cons: Just hard understanding there English
Pros: Unlimited kms
Cons: Only open at 8am
Pros: Easy and friendly
Pros: reasonably priced, efficient and friendly staff, simple procedures.
Cons: Nothing was negative
Pros: They were friendly, and efficient and good value for money
Cons: Was efficient ,friendly staff reasonable price with unlimited kms
Pros: Easy to deal with
Pros: Great price
Cons: Good customer service
Pros: Great service and the car was detailed to a very high standard.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For certain car groups, minimal rental age is 25 years.
Minimum rental age is 30 years for car group Luxury, Premium, Fullsize, SUVs. A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher. Renters from the following country(ies): Australia must provide the following documents: passport, credit card, valid driver license, booking voucher, proof of home address (e.g. Utility bill) in order to collect the car.
A deposit will be blocked on the customer's credit card until the end of the rental period.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.