Bargain Car Rentals at Darwin Airport

Pros: The car was easy to drive and cheap on fuel

Cons: Still waiting on my deposit to be paid back, it’s been over a week

Pros: nothing was too much trouble

Pros: Great car, good value and friendly staff!

Cons: Out only issue was that we didn’t have an Australian SIM card so couldn’t call for the shuttle from the airport. But it was a cheap taxi to the pick up point so not a big deal!

Pros: Just the ground staffs were very pleasant and helpful

Cons: Stop fake advertising. You advertise tor certain insurance cover, but after payment i found out that i had pay another huge amount for insurance. Canceled my first order and i lost some amount.

Pros: Friendly and efficient

Pros: The easy and efficient communication and use of the shuttle bus to and from the airport. The process of picking up and returning the car simple and efficient.

Pros: friendly efficient pickup - drop off

Cons: nothing

Pros: friendly efficient

Cons: all good

Pros: Efficient pickup

Cons: Disappointing that the car couldn’t be left at the airport and had to get a taxi at 12.30 am

Pros: Prompt pick up and drop off and price

Pros: Everything was relatively simple and straight forward.

Cons: I phoned four times prior to our trip (months in advance) to find out about returning vehicle after hours, I was constantly told it was not possible. I had to make other arrangements, so I did at another cost. When picking up the vehicle I was instructed how to return after hours in the after hours key drop, etc. This was pretty frustrating. I then had to cancel the other arrangements and have not been refunded the added expenses.

Pros: Super friendly, easy and quick pick up and drop off. Will definitely use them again. And have already told friends about them

Cons: Nothing

Pros: Quick & efficient

Cons: Promptness of staff

Pros: The car looked very clean. The stink was Not

Cons: No one really wanted to help me when I dropped the car off. I felt like I was putting everything out

Pros: Great service and price

Pros: it was hassle free

Cons: It was hard to find the pickup area at the airport. that map was very strange.,.

Pros: Friendly quick service

Cons: Nothing

Pros: Courteous and friendly staff, transfer to and from airport quick and easy

Cons: N/A

Pros: As above

Cons: As above

Pros: Cheap, quick pick up/ drop off

Pros: Lovely outgoing ppl

Pros: Professional, pleasant, polite

Cons: Nothing to say!!

Pros: Friendly staff and easy to deal with

Cons: We're asked about the road side assistance but found we had paid for it without knowing. Also, were not given the option to pick up in Mitchell street but after picking up from airport were told that we could return it to mitchell street. Could have saved us a lot of time and stress find the place as we have never been to Darwin

Pros: The Lady was very efficient

Cons: Nothing

Pros: The whole process was smooth and efficient.

Pros: Staff were friendly and efficient

Cons: I filled the car up at a nearby fuel station and made sure it was full(shutoff valve was activated 3 times) I was charged an extra $9 by bargain cars so I assume it’s a scam

Pros: Friendly, helpful

Cons: Friendly, efficient, assistance when needing to extend rental

Pros: Price, ease of booking

Cons: Nothing

Pros: Good relation between price and quality.

Cons: Nothing to declare.

Cons: blue tooth was not working. When we reported it on return the consultant said"yes thats been broken for some weeks" That didnt help us when we were in the middle of NT with no phone battery

Pros: Good car at fair price.

Cons: No complaints

Pros: The staff were friendly; the car was ready to go and car was running with air con on which was a welcome gesture in 37 degree heat.

Pros: Good friendly staff

Cons: Could not drop car off at airport late at night.

Cons: Very unorganised when we collected the car. Didn't have baby seat organised and showed us to a pile of car seats we could choose from so we had to waste time doing that. Even after I called a few days prior to collecting to double check they had the right sized car seat. Also I did the express check in which didn't count for anything anyway and no one bothered to check the comments I left in there about the car seat. Then the customer service was so rude and unhelpful.

Pros: Fast and efficient

Cons: Good cars, fast, efficient

Pros: Happy people

Cons: Nothing

Pros: Please see above response.

Cons: Nothing to dislike.

Pros: amazing customer service

Pros: Service was great

Cons: Only thing that bothered me was that I asked for a medium sized car which we were upgraded to but "medium" was still a bit on the small side

Pros: Value for money

Cons: Confused insurance on full or part insurance.

Pros: Efficient handling of the hire of the car

Cons: Didn’t know the car would be one with the indicators on the opposite side to normal. Would’ve liked to have changed the car

Pros: The staff were pleasant and my husband left our cooler bag in the car and the shuttle brought it to the airport for us which was fantastic service

Cons: Everything was good, except the fact that they are not based at the airport but there again that is why we managed to save ourselves a fair amount of money so well worth the little inconvenience.

Pros: no trouble getting everything organised

Cons: Car supplied had a faulty wheel bearing and had to be exchanged.

Pros: Cheap rentals

Cons: Needed to get to another rental and shuttle bus wouldnt allow it... to and from Airport only.. thats it....

Pros: all mentionned above, and the shuttle service to the airport

Pros: Pretty quick, friendly and efficient service.

Cons: Like all rentals in Darwin. Expensive for what you get but thats life at the moment.

Pros: Great staff and airport transfer service.

Cons: A few minor maintenance issues with the car - needed servicing, fan belt adjustment and was set in Sport mode on pickup rather than Normal mode.

Pros: Staff were friendly. Free shuttle bus.

Cons: We got a car that didn't support Android phones so the gps wouldn't work. That's the car manufacturers fault but customers probably should be made aware and given the choice on whether that car would still be suitable

Pros: The agents. When I picked the car up the agent even had the car switched on so that the a/c had the chance to cool the car down! Going above and beyond!!

Cons: Nothing.

Pros: Friendly and Quick

Cons: Had to drop car off at office as not open at 7am and get a taxi. Would prefer to drop at airport and leave keys there in locked box?

Pros: The lady behind the counter was very helpful and apologetic when the car was missing

Cons: The car wasn't there when we arrived. The manager whom had taken it for a service despite it being due for collection didn't even acknowledge us let alone apologise for the inconvenience

Pros: Prompt collection by shuttle bus. Quick pick-up process.

Cons: Nothing, was all good.

Pros: Its economy and cleanliness

Cons: A little under powered

Pros: Great customer service

Cons: Nil

Pros: They were happy to accommodate requests for extension, explained the terms of the car clearly and the car was amazing! Brand New and a dream to drive.

Cons: It was a little expensive in the end.

Pros: Efficient. Friendly.

Cons: No induction to basic features of car ( starting, refuel , cruise control etc). Older model of car.

Pros: Fast and efficient

Cons: Fast and efficient

Pros: Friendly quick and had air con on waiting for us

Pros: Absolutely NOTHING

Cons: We didn’t like it at ALL

Pros: The local branch was very accomodating

Cons: Lack of communication

Cons: Errors in kms on car, and damage on car not shown in condition report but noticed by agents

Pros: Reasonable hire and Insurance rates

Cons: Nothing

Pros: The lady checking us in was efficient, and got through 4 groups of people in a good time considering. Both transfers from airport had minimal waits.

Pros: Car running air conditioner on and boot open ready

Cons: N/A

Pros: Near new car.

Cons: Easy. Found office no worries.

Pros: I didn't

Cons: Telling me the insurance cover that I took out with discover cars was not what I was told it would cover and that I had to take out a cover with them that put the rental price through the roof

Pros: Staff were friendly.

Cons: Waiting time for the pick up at the airport.

Pros: The service from the ladies @ Darwin Airport when we picked up vehicle was awesome and friendly.. One lady even got our luggage out of bus and put in the boot while we went into the air conditioned office... When we dropped off the car in the city the young gentlemen was also very friend and made the transaction smooth

Pros: Easy pickup & drop off

Cons: Wanted to know to much personal information

Pros: Quick and efficient

Cons: Hidden insurance costs, very difficult to find address and contact number. Car was crap- not a Corolla equivalent- gutless, air con way undercooked

Pros: Staff were friendly and went out of their way.

Pros: There was an extra $240 charge ontop of the fee that I was not aware of. I was told that Discover Cars charge this fee ontop of actual hire charge by Bargain Car Rental

Pros: When we returned the car on a Sunday we could not get a taxi so the Manager gave us a lift back to our apartment.

Pros: Great car for the price, efficient,friendly service.

Cons: Changed so that we could not pick up or drop off at the airport.

Pros: Fast efficient and great car. Very nice staff. O

Cons: Shuttle bus trip to the office. No direct pick up from Airport. A bit annoying

Cons: Poor service, office closed earlier than stated, could not get the vehicle

Pros: Previous car rental contracts with Bargain Cars in Queensland have been excellent in every way

Pros: Nothing

Cons: After they cancelled the original booking i still needed a car after the lockdown. They have a sign out the front stating cheapest car rentals in NT guaranteed. This is bullshit as I've since priced other companies and they seem to be the dearest. The car they supplied was a small KIA when i requested a medium car and the girl at the counter said they didn't have another one. It was half full of fuel had no cruise control and the brakes made a terrible noise

Pros: Contactless pick up and drop off.

Cons: N/A

Pros: Given instructions to pick up and drop off car. Easy to follow, no hassle. Great car in excellent condition.

Pros: Quick and easy to hire car

Cons: $500 security deposit if I did not take up insurance. Car hire insurance is the biggest disincentive to car hire and the biggest rip off. No accountability for cost of repairs

Pros: The customer service was amazing. The team were very helpful indeed.

Pros: Efficient, friendly staff, professional service. Excellent car.

Cons: Pricey, drop-off instructions ambiguous

Pros: Relatively cheap vehicle, insurance was nearly as much as the car :)

Cons: Just a little hard to contact via ph/email

Pros: Personal pick up and drop off at Airport.

Cons: Service was perfect

Pros: Very friendly and helpful staff.Location perfect.

Cons: Nil

Cons: The Hyundai we hired looks like quite a new model but there's no reverse camera or sensor which makes parking and reversing a little stressful.

Pros: We got exactly what we needed in style of car. It was clean, easy to drive and a reasonable price. I like the amt of km (250/day)included in the price. It was an important point in deciding the car to hire. Doing all our arrangements - identification, licences and payment online was also to our advantage, leaving nothing to do on our arrival.

Cons: As we did all arrangements online, it was frustrating when my bankcard details would not go through in the time allocated. I must have tried 6 different times on different days with no success. I ended up phoning directly and giving my banking details over the phone.

Cons: Difficulty in making contact on arrival. We were unaware they closed at 4:00pm, our flight arrived later than scheduled, and although they did try to contact us, we were either still on plane or in the arrival/covid check in, and when I tried to return call, only got a message service; this was between 4:35 - 5:00. No return call. We ended up getting through to a central help area, and arranged to pick up car in the morning. Cost us 2 x Uber rides we should not had to.

Pros: Not much

Cons: Service, DROPOFF and access.

Pros: didn't see any employee from Darwin car rental

Cons: instructions on picking up car on web site incorrect no picking me up from airport to collect car or dropping car off received text on phone as we arrived at Darwin airport with vague instruction on picking up and returning car received smaller rental car than what I rented told no discount for smaller vehicle

Pros: Cheap, clean, good

Cons: Nothing

Pros: cheapish

Cons: too far from terminal

Pros: Easily organised online

Cons: Simply the location and directions to find the car - especially in the heat!

Pros: Reasonable rates and friendly helpful service

Cons: Nothing

Pros: Easy & efficient. We collected & dropped off after hours, their directions were clear & it worked out well.

Pros: The price & it was easy to do online. The car was clean & in great condition. Drop off was easy.

Cons: Pick up after hours. Wasn’t easy to find the spot at Darwin Airport & hard to contact anyone on the phone number provided that could help. Ended up having to get airport staff to help.

Cons: There were multiple models for me to. Choose from. I chose a higher price model yet received a car even worse than the lower price model. When I asked for the difference to be refunded they told me no. Worse yet the people beside me ( a nearly 7 foot huge man and his wife) who had paid for an SUV - necessary in the NT and anywhere for a man that size- got a tiny little Yaris thing.. the after hours defect contract was a joke. They had 25 smudges and minor scratches.., how can I verify all that

Pros: easy to deal with

Cons: nothing to complain about

Pros: The communication

Pros: Polite staff

Pros: Polite, professional and easy to deal with.

Pros: No hassles

Cons: great service

Pros: The staff were easy going, friendly and efficient. The car was ready with engine running and aircon on when we got to the office and paperwork was completed quickly but professionally.

Cons: The pickup location can be a little confusing. I’m not the most attentive person and had it in my head that the car would be available directly at the airport. Caused a moment of concern. Having said that, once I reread the entire contract I did find the bit about arrival instructions. Once that was sorted it all went perfectly. Maybe make it a little clearer, bold or larger print, that you need to make a phone call and then wait at the designated spot. Mind you, maybe it was just me.