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Alamo at Birmingham Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Pre cmmmunication and pick up was easy to find at airport.
Cons: We had to change cars mid hire but agent dropped it off to us without a hassle to us .
Pros: They upgraded me because of Dicover Cars incorrect information, which I was greatful for.
Cons: There was little ad-blu in the car and the light came on as I was driving to my destination so had to take time out of my holiday to go and get it filled up.
Pros: The staff at Alamo were excellent.David,the Portugese man,was especially helpful and an absolutely pleasure to deal with.10/10 to Alamo,10/10 to their staff on duty Sat 3rd June in Birmingham Airport and 12/10 to David for being so nice to deal with. I will definitely use Alamo again.
Cons: The windshield wasn't cleab
Pros: Counter service excellent. Car I booked was not in from previous rental, instead of keeping me waiting I got the next car available which was a free upgrade
Cons: Nothing to complain about
Pros: Always a great service.
Cons: I didn't like the fact that Ben wasn't on front desk. (a wolves supporter) everytime aston villa lose he is at front desk gloating. but when Villa win, he is on a day off!! is that orchestrated? Great service, greet staff, always very helpful....
Pros: Friendly and efficient. Nobody likes to hang around if you have a plane to catch.
Cons: No refund offered.
Pros: Good job by Callum
Pros: Great communication and customer service
Pros: very smooth process, pleasant team, nice car.
Cons: The car had damage and the staff did not know about it
Pros: Not very help as they'd asked for a credit card to make the payment of the remaining balance. They could have called to notify me or make other alternatives
Cons: Didn't proceed with the rental. So no comment
Pros: Dropping it off was the easiest and no hassle at all
Cons: Nothing. All good
Pros: Every staff member took great care to look after us. We were very impressed with their service and the car.
Pros: friendly and efficient
Pros: everything !