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Adocar Rental in Playa del Carmen (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: dar alternativas que satisfagan el servicio al cliente
Pros: People were friendly, helpful, and competent.
Pros: Free car upgrade
Cons: Adocar Rental pressured hard to scam us into buying THEIR insurance, despite our private banking coverage. The car had a wobbly side mirror and ineffective windshield wipers.
Pros: My rental representative Adriano Chiabra was Incredibly professional and helpful during my entire rental process.
Cons: The insurance requirement.
Pros: When we picked-up the car everything went smooth and Jaime at office in Playa del Carmen was very efficient and nice.
Cons: When I brought the car back after three days the office was closed despite the working hours. There is no space to leave the car on the road in Playa del Carmen branch. Therefore I have to struggle with passing drivers and security guards nearby. I have waited for 40 minutes before Adocar employee showed and unlocked the office. Without any apologise he began to check the car and even make jokes about broken backlight which was broken before my pick-up. Terrible employee.
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