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Alamo in Playa del Carmen (Downtown)
Calle 6 Norte S/N, Entre 5Th Y 10 Ave, Col Centro
9848031239
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
07:00-21:00
Tue:
07:00-21:00
Wed:
07:00-21:00
Thu:
07:00-21:00
Fri:
07:00-21:00
Sat:
07:00-21:00
Sun:
07:00-21:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Most popular car rental deals
Downtown
Mini
Chevrolet Matiz or similar
$24.54 per day
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Economy
Nissan March or similar
$24.64 per day
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Economy
Nissan March or similar
$24.67 per day
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Economy
Nissan March or similar
$24.67 per day
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Economy
Nissan March or similar
$24.71 per day
Downtown
Compact SUV
Nissan Kicks or similar
$40.37 per day
Downtown
Intermediate SUV
Hyundai Creta or similar
$43.32 per day
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Compact
Nissan March or similar
$43.73 per day
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Compact
Nissan March or similar
$43.73 per day
Downtown
Compact
Nissan March or similar
$43.73 per day
Downtown
Compact
Nissan March or similar
$43.73 per day
Downtown
Standard
Volkswagen Clasico or similar
$44.13 per day
Downtown
Standard
Volkswagen Virtus or similar
$44.13 per day
Downtown
Intermediate
Chevrolet Aveo or similar
$44.13 per day
Downtown
Intermediate
Chevrolet Aveo or similar
$44.13 per day
Downtown
Intermediate
Chevrolet Aveo or similar
$44.13 per day
Downtown
Intermediate
Chevrolet Aveo or similar
$44.13 per day
Downtown
Full-size
Kia Forte or similar
$44.53 per day
Downtown
Full-size
Nissan Sentra or similar
$44.53 per day
Downtown
Full-size
Nissan Sentra or similar
$44.53 per day
Downtown
Intermediate
Suzuki Jimny or similar
$69.41 per day
The above prices are only approximate and were last updated at 8:53 AM on 10/19/25. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 860.00), Theft Protection, Third Party Liability, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Insurance
Third Party Liability (TPL) is not included in the price and is a mandatory insurance that must be purchased at the rental desk.
Deposit and deductible policy
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
Mon:
07:00 - 21:00
Tue:
07:00 - 21:00
Wed:
07:00 - 21:00
Thu:
07:00 - 21:00
Fri:
07:00 - 21:00
Sat:
07:00 - 21:00
Sun:
07:00 - 21:00
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Mon:
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Tue:
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Tue:
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Wed:
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National
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Tue:
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Wed:
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Sat:
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Working hours
Mon:
07:00-20:00
Tue:
07:00-20:00
Wed:
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Thu:
07:00-20:00
Fri:
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Sat:
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Sun:
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Working hours
Mon:
08:00-18:00
Tue:
08:00-18:00
Wed:
08:00-18:00
Thu:
08:00-18:00
Fri:
08:00-18:00
Sat:
08:00-18:00
Sun:
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Dollar
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Working hours
Mon:
07:00-22:00
Tue:
07:00-22:00
Wed:
07:00-22:00
Thu:
07:00-22:00
Fri:
07:00-22:00
Sat:
07:00-22:00
Sun:
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Flexways
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+529848732820
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Working hours
Mon:
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Tue:
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Wed:
07:00-20:00
Thu:
07:00-20:00
Fri:
07:00-20:00
Sat:
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Sun:
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+523346242114
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Working hours
Mon:
08:00-18:00
Tue:
08:00-18:00
Wed:
08:00-18:00
Thu:
08:00-18:00
Fri:
08:00-18:00
Sat:
08:00-18:00
Sun:
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NUCarrentals
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Working hours
Mon:
07:00-21:00
Tue:
07:00-21:00
Wed:
07:00-21:00
Thu:
07:00-21:00
Fri:
07:00-21:00
Sat:
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Sun:
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Working hours
Mon:
08:00-18:00
Tue:
08:00-18:00
Wed:
08:00-18:00
Thu:
08:00-18:00
Fri:
08:00-18:00
Sat:
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Sun:
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America Car Rental
+529848033748
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Working hours
Mon:
07:00-21:00
Tue:
07:00-21:00
Wed:
07:00-21:00
Thu:
07:00-21:00
Fri:
07:00-21:00
Sat:
07:00-21:00
Sun:
07:00-21:00
Keddy
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$17 - $34
Working hours
Mon:
07:00-20:00
Tue:
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Wed:
07:00-20:00
Thu:
07:00-20:00
Fri:
07:00-20:00
Sat:
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Sun:
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Thrifty
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Working hours
Mon:
07:00-22:00
Tue:
07:00-22:00
Wed:
07:00-22:00
Thu:
07:00-22:00
Fri:
07:00-22:00
Sat:
07:00-22:00
Sun:
07:00-22:00
