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Ace Rent a car at Salt Lake City Airport
2740 California Ave #2
8019779111
Pick-up instructions
Rugged Rental is the ACE vehicle provider in Salt Lake City. ACE Rent a Car is a short shuttle ride from the terminal. Free shuttle service is provided. Please call our office at 1-800-977-9111 upon arrival to dispatch the shuttle van which runs on demand and then proceed to the shuttle stop area. The off airport rental car shuttle stop is located just outside the rental car lobby. Look for the blue "off-airport rental shuttle" signs to find the right place. Watch for a large van clearly marked as ACE Rent-A-Car and Rugged Rental.; Call 801-977-9111 for shuttle.; Rugged Rental
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-16:00
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
CN
Canada
Toyota RAV4
7/5/24
Cons: Insurance added up got a little expensive
WR
United States of America (USA)
Hyundai Accent
5/3/24
Pros: Seamless check in and drop off process. Nice car. No upsell or hidden fees
Cons: The walk to pick up was longer than expected and then had to call and wait on shuttle but overall was good.
MN
United States of America (USA)
Toyota Rav4
8/22/23
Pros: Friendly, professional service
RF
United States of America (USA)
Hyundai Santa Fe
7/24/23
Pros: Staff was great. Vehicle was better than what we reserved. Process was super easy.
Cons: Nothing. It was great
JT
United States of America (USA)
Toyota Rav4
6/28/23
Pros: the car i was provided with was a great car
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage (except for local residents), Vehicle registration fee, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, Insurance.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, Insurance.
Insurance
If opting to self-insure, the renter must have a full coverage policy that includes the deductible, physical damage, and liability.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter. More details about self-insurance requirements are available from the car rental company's reservation office.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter. More details about self-insurance requirements are available from the car rental company's reservation office.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Discover, MasterCard credit card, VISA credit card, American Express credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: Diners, Discover, MasterCard credit card, VISA credit card, American Express credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Details are available from the car rental company's reservation office.
Crossing country borders is forbidden to the following country: Mexico.
Details are available from the car rental company's reservation office.
Crossing country borders is forbidden to the following country: Mexico.
Optional extras and services
Prices for extras are shown on the booking page.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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