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Ace Rent a car at Salt Lake City Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly, professional service
Pros: Staff was great. Vehicle was better than what we reserved. Process was super easy.
Cons: Nothing. It was great
Pros: the car i was provided with was a great car
Pros: The car itself and the pricing
Cons: The place where the car was picked up
Pros: Efficient and friendly
Pros: Friendly staff!!!
Pros: Friendly and efficient
Cons: Nothing really
Pros: I was impressed with the newness of the truck, it only a 1200 miles on it.
Cons: we liked everything
Pros: The condition of the minivan I rented was Excellent. Agents were very efficient and pleasant.
Cons: Taking the shuttle to pick up the car was a bit of walk and some waiting for shuttle to arrive.
Pros: Friendly competent staff, quick pick-up and drop off at airport. Very nice vehicle!
Pros: I wouldn’t know. I had Covid. But the agents I spoke to from Ace rental were great. They have nothing to do with DiscoverCars. Although they did tell me they have LOTS of complaints from people who rent from DiscoverCars I’m giving Ace 10s because I never saw their cars
Cons: They were great when I spoke to them on the phone
Pros: The female agent running the front desk was very professional, friendly and made the check in very easy.
Cons: I switched cars. And they gave me “credit”. But then wouldn’t use the credit for the new car! Now I have hundreds in credit during COVID when I’m not traveling as much!
Pros: Great experience all around.
Cons: I had no dislikes regarding to experience.
Cons: Liked everything about service and agents at Ace. Only negative about my experience was: "who do I call with questions", DiscoverCars.com or Ace Rent-a-car? Example: when I arrived at destination, called DiscoverCars for directions to Ace. They told me to call Ace but I didn't have a phone number. Same problem when I book thru Priceline for a hotel. Who do you call with questions; Priceline or the hotel?
Pros: Front desk people were friendly and prompt getting me on my way.
Cons: Rental car had some non serious warning lights on and made some odd noises, but otherwise fine.
Pros: Great Customer Service
Cons: Shuttle driving taking us to airport was driving at high speed