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Ace Rent a car at Hamad International Airport
7F3H+JWX Doha, Qatar
00974 44 455 260/00974 50 832 719
Pick-up instructions
An ACE representative will meet the customer outside of Exit 1 with the customers name and an ACE sign. From there, we will take you back to our rental office.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-20:30
Tue:09:00-20:30
Wed:09:00-20:30
Thu:09:00-20:30
Fri:09:00-20:30
Sat:09:00-20:30
Sun:09:00-20:30
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1120.00), Third Party Liability (TPL), Airport surcharge, State Tax.
Driver requirements
Minimum rental age is 22 years.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
GCC (Gulf Cooperation Council) national licences are acceptable if drivers are holding a GCC passport. GCC countries are as follows: Oman, Saudi Arabia, Qatar, Bahrain, Kuwait and the United Arab Emirates. Drivers from other countries must have a valid International Driving Permit plus their own national licence. A national or International Driving Permit alone is not acceptable.
In order to pick up the car, the following documents are required: credit card on a main drivers name, Passport or ID card, booking voucher, driver license with photo.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
GCC (Gulf Cooperation Council) national licences are acceptable if drivers are holding a GCC passport. GCC countries are as follows: Oman, Saudi Arabia, Qatar, Bahrain, Kuwait and the United Arab Emirates. Drivers from other countries must have a valid International Driving Permit plus their own national licence. A national or International Driving Permit alone is not acceptable.
In order to pick up the car, the following documents are required: credit card on a main drivers name, Passport or ID card, booking voucher, driver license with photo.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Prices for extras are shown on the booking page.
Additional drivers are allowed free of charge.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.
Pick-up & Drop-off
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