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Alamo at Hamad International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: It was 2023 full options
Cons: When I have arrived to the airport to return the car , I didn’t find anyone to receive the car key, I made check in boarding then I returned back to the desk to return the key also I didn’t find anybody, I wasted my time with my family to find a way to return the car, finally I left the key in the desk and wrote paper with my contact number and parking number.
Cons: I had a rental car from 3.12. until 7/12/2022 On the morning of December 5, the air conditioning stopped working. 5.12. in the afternoon the orange warning light came on - engine failure. So I parked the car and didn't use it. 6.12. in the morning I reported defects to Alamo, that I want to cancel the contract, that 7.12. there will be a taxi at the airport. They promised to come within 40 minutes and either fix the car or bring in a new one. They arrived in 3 hours and delivered a new car. I de
Pros: Best rental car office ever
Pros: Easy to find. Clean car but customer service is horrendous. No communication to resolve an issue.
Cons: Staff is not trained to handle any issue. Lack of managerial ability to resolve an issue. Staff kept repeating the policies