SAFETY RENT A CAR at Hamad International Airport

Cons: Slow and inexperienced, they don't know how to handle security deposit transactions. I've been chasing them for a refund for weeks while the transaction should have been just pending until the car is return then it will just be cancelled.

Pros: The staff on pick up provided me with a brand new car and were very efficient and helpful. I would like to mention the members of staff Isiah and John Murage who handled the drop off at Hamed Airport. Two great guys a pleasure to deal with and good at their jobs. Handover was so easy.

Cons: There is nothing to say. Every experience with Safety has been great

Pros: The services from the front desk to the car handover was top notch and customer friendly.

Pros: Usama and Joseph were very helpful. They explained everything and made the process really easy.

Cons: Everything was good.

Pros: Very professional

Cons: The car is very small and can’t take 5 person and bags

Pros: Responsiveness in case of issue.

Pros: You don’t need to drop off where you picked up, they have multiple offices in doha

Cons: Very fast

Pros: Very affordable prices among all cars, excellent customers service with Mr Dilhan who was very informative and professional, car was clean like new and very eco friendly , drop in the car was quick and easy

Cons: Car cleanness could be better

Pros: Very good service

Cons: All was good nothing bad

Pros: Fast, Easy and Comfortable

Cons: Nothing

Pros: The staff at Hamad airport are so helpful and courteous. One of the reasons I use this company

Cons: There are no negatives. Everything was great

Pros: very cooperative. the Filipino girl in the counter was friendly and understanding. thanks

Pros: Good pricing

Cons: Car delivered to me at 6/8 full and told to return at 6/8 where it should be given out as FULL and returned as FULL. Process of drop off where wait 5 to 10 mins whilst car is checked. An area needs to be located in car park for rental cars and offices located in close proximity to cars

Pros: Great cooperation with my case, in touch with me in watssap

Cons: Nil

Pros: Really enjoyed the service and the swiftness of the agents. Pretty stress free

Pros: Almost all their cars are brand new and one never experience any hickup when renting a car

Cons: The customer is at the centre of their interest and they do everything to make the customer satisfied.

Pros: Fast, Easy, Reliable and Hasslefree...

Cons: All good.

Pros: Value for money and good quality cars

Cons: The Car had a strong smell of cigarettes. I suggest adding a term to the rental agreement prohibiting smoking in the rental car.

Pros: Gave me the car with 1/2 gas

Pros: The service was friendly however only 2 people working and very busy. They have the booking and the times people are coming they need to staff accordingly

Cons: Car wasn’t particularly clean and drop off I had to go from car park a fairly long walk to the counter wait in a queue again and then go back to carpark for the person to look at car

Pros: Car was OK.

Cons: The money for deposit CHARGED from my card instead to hold them only. Still not received them back and understood they will TRANSFER money , but I will loose on charge and exchange rates . NOVODY shall charge me and use my money for a month! Deposit for security shall just be secured on my card but not actually charged as you did.

Pros: It wasn’t the exact car I booked expected, but it was similar or even better in available options. The service overall was great.

Pros: Very user friendly and professional at the same time

Pros: unlimited mileage-low deposit-pay on pick-up

Cons: Changing the picked car-high comprehensive insurance

Pros: Fast and Easy Handling

Cons: Didn't get the model booked

Pros: Really good customer services. Dalia was excellent.

Pros: Everything what I mentioned in my upper comment. High level of profesionalizem, response time, kindness and all other business skills whichI would give score 11, If I could :) .

Cons: NONE

Pros: Reasonable price

Cons: Their response to enquiries

Pros: Agents are helpful and short time in processing.

Pros: good new car

Cons: none

Pros: agent helpfulness

Pros: The service from the staff was excellent. Picking the car up at the airport was so easy. Drop off was just as easy. Staff were waiting at the allocated area for my arrival

Cons: There was nothing negative to say about my whole experience

Pros: Very helpful and professional

Cons: Fast service!

Pros: The cleansing of the car was amazing,

Cons: I had an issue with the car, this was initially resolved in 24hrs. But the replacement car was worst than the first car, this had issues with cooling in the back of the hire. When I informed the admin team they told me that I would have to take the car to a location which was about an hour away for an assessment, not something I was looking to do when I have booked a holiday. Also the car would shake when you drive slowly from a set of traffic lights.

Pros: Everything

Cons: nothing

Pros: Everything

Cons: nothing

Pros: Great company to deal with

Cons: Great company

Pros: Communication pre arrival and duration of rental period was great

Pros: Quick Service

Pros: Excellent and friendly service from the staff

Pros: Helping staff

Pros: good staff. clean mosern car. easy to find . good drop off and pickup

Cons: car smaller than expected. excessive fueling charge

Pros: Communication, Price, Timely, Accuracy

Cons: Same-to-Same Fuel policy. They could work to have Full-to-Full instead.

Pros: They are very efficient and professional.

Cons: They are very cooperative.

Pros: Quick service and seamless

Cons: Nothing

Pros: Collection service was speedy after a long flight.

Cons: Return service is slow, little to no pace to go inspect the car. Had to wait 15 mins for them to inspect the car, the car itself was absolutely battered with 11 separate dents and scratches, inside the car was dirty with broken floor mats, the engine itself sounded like it wanted to give up. All in all the MG5 with only 29k km on the clock was grim to drive

Cons: drop off takes long time

Pros: agent assisting with the process of pick up is very cheerful and helpful, and it makes the experience pleasing.

Cons: car is definitely drivable, however, when the car is picking up speed from the lower gear, the car is jerky.

Pros: Highly professional services … that surpasses or equal the most famous brands on the market , yet at extremely competitive prices

Cons: I did find everything perfect

Pros: Car cleanness and hygiene Easy to find Contact me before and after as providing the drop off location thru my Whatsup

Cons: Deposit total amount is high 2000 Qatar Riyal Returning the deposit may take up to 20 days!! As stated by the rep even I paid the 3rd part coverage to discovercars, still I need to pay to them in case of accident till they get the payment from discovercars!!

Pros: Extremely bad car, AC wasn’t working at all, extremely disappointed

Pros: friendly, fast, helpful, and supportive when you ask

Cons: NA

Pros: Earl and the team were exceptional. They were warm, helpful, and went above and beyond to ensure a pleasant experience. The car was clean, in great condition, and the drop-off process was quick.

Cons: No loyalty program

Pros: The whole process from booking pick up quality of vehicle and drop off was excellent. Staff very efficient and friendly

Cons: Nothing negative at all

Pros: They were flexible

Cons: The car arrived more than 20 minutes later than my arrival

Pros: Professional, friendly

Cons: N/A

Pros: Good service and friendly

Pros: Excellent service, asked for a car with a reversing camera and they obliged

Cons: The car brake pads were not in good condition.

Pros: professional and prompt

Cons: Car need to be washed before handing over to cleint

Pros: Good quality of car.

Cons: All went well.

Pros: Very good in all aspects

Pros: Quick and no hustle

Cons: Great

Pros: Easy to book and great condition!

Pros: The speed of receiving the car, the cleanliness of the car, and the car model was new 2025

Cons: They were late in receiving the car upon my return (about 20 minutes).

Pros: Wish them a great time and definitely will choose them next time

Pros: Everything

Cons: Nothing

Pros: The agents were friendly and helpful

Cons: The car was about 10 min drive away at pickup. Was driven there by a friendly driver

Pros: The pickup was easy and efficient

Cons: The drop off process was slow. The car provided had a very weak engine that took a while to accelerate at times

Pros: Excellent service

Pros: Perfect professional service.

Cons: Nothing.

Pros: Absoluteley everything! The service was incredible! Staff is friendly, ready to guide you at your request!

Pros: The desk advisor was extremely helpful

Pros: Car was little disty condition good

Pros: Quick and efficient service

Cons: The guy handing me the car said it was ok, but when I started looking around at the car, it was full of dents, scratches and all the alloys had dents and scuffs around them. We spent 15 minutes so that he can document all these problems before I could leave. He seemed unhappy that I was pointing out all these issues and that he had to record them. I would have never paid for such a car in that state.it was 2 AM He told me I had 5 minutes to leave the CARPARK otherwise i need to pay for parking.

Pros: No mechanical issues with the car.

Cons: The process of picking up and dropping off was not efficient due to lack of proper kiosk/service desk. Waited for agent to pick up and drop off the car.

Pros: Ease of dropping off car

Cons: I had to wait for the sales person to come to me, I was given instructions on WhatsApp, I was lucky I had an eSIM to access the internet. The service do not have a desk and used someone else’s desk. The horse told me that they did not have the car I asked for but were upgrading me. It was an actual downgrade from a British made MG to a Chinese car with a much smaller engine, although it was similar size. The car was disgusting to say the best. I had to get the car washed myself.

Pros: Customer services The car

Pros: Not bad but the car is very bad

Cons: The car does not adjust the speed limit, which is dangerous for the cars behind

Pros: The car was great, but I would come back because if the service.

Cons: There was a deposit which is standard I suppose. Hopefully this will be returned without any issues.

Pros: Car parked nearby relatively new car

Cons: Car is lowest trim. Agent not accurate in the paperwork trying to charge me extras I already paid for and not recording the gas level correctly.

Cons: The car I got wasn’t the same that I chose it also the real big problem that I hadn’t got my insurance money it has been to months

Pros: The customer service was great. Very friendly and polite.

Pros: Staff were friendly and car was in ok condition. They did send a message with some pre-information. However this could be improved on the location.

Cons: They do not have a physical office therefore signage was bad in finding the right place to pick up the car.

Pros: Good service overall

Cons: The car was quite old and was very basic. The fuel gauge was not accurate as kept going up and down. The company did not advise or give warnings on cameras for seatbelts

Pros: Best price and new car

Cons: Drop off was fast by John

Pros: The car in very bad conditions. Defrant and lower grade the the one i booked

Pros: Nothing.

Cons: No response from staff. No desk or counter. High prices in compare to the quality of the car.

Pros: Kiboi Patrick who makes all this smooth. And the price was perfect

Pros: Quick and easy and staff very helpful

Cons: I hope will return deposit on time

Pros: Every thing

Cons: Nothing

Pros: Time consuming... Not the same model that I booked

Pros: Only took 5mins to pick up car. The paperwork was prepared beforehand.

Cons: When we called them whilst in doha they didn’t answer the calls.

Pros: Good value for clean and nice car.

Cons: Everything was great.

Pros: Good value and nice cleen car with excellent customer service.

Cons: The only negative is that thay don't have a clearly marked rental desk. You have to ask at the other rental desks to finf them.

Pros: Perfect.

Cons: Nothing.

Pros: Always very nice

Cons: Of course

Pros: Very supportive but Ur insurance is not considered and I need a refund for insurance value

Pros: Staff is friendly and helpfull. Good communication via WhatsApp. Car is new and clean. No problem by drop off. I'm satisfied I recommended. Thanks

Cons: Nothing

Pros: Friendly people

Cons: Had to wait 40' at the counter as there was no representative. Car was crap and definitely NOT equivalent to the booked Hyundai i10.

Pros: very friendly and professional staff. helpful and honest

Cons: nothing at all, everything was just great

Pros: I had a great experience with Safety Rent a Car. Mr. Dilhan was very friendly and his assistance was quick and efficient. The car was brand new and very clean.

Pros: We was contacted before we had our flight so they had all the information to make it easier to pick up the hire vehicle once we arrived to pick it up. Amazing and high class customer service given from picking up the car to dropping it off. All the staff were so polite and helpful. Anyone thinking about getting hire with this company, you will be getting the best service. Thank you safety rent a car!

Pros: great customer service great communication friendly staff and helpful

Pros: they communicate with the customer through Whatsapp to make sure everything is ready before the customer come

Pros: Helpfull, fast, clear

Cons: Nothing

Pros: everything is fine

Cons: they changed the car and told me it’s upgraded, but i think it wasn’t.

Pros: We were very pleased with everything. They delivered the same car that I chose in the reservation. The staff was very attentive, they were very practical when delivering and receiving the car, we didn't waste any time. If I come again, I will choose this company again.

Pros: سيارة ممتازه لكن حجمها صغير والمكيف جدا ضعيف

Cons: خدمة استقبال ممتاز

Pros: Everything was great, staff were very nice and efficient, rented for 7days cost me £15 a day in total automatic vehicle very easy

Cons: No navigation system and would be good to have electric vehicles

Pros: Brilliant service.

Cons: The deposit they take and it can take 21 days to be returned. Even though I was fully insured.

Pros: Excellent customer service and Muhammad was really helpful, friendly and easy to reach!

Pros: Perfect

Cons: No thinng

Pros: The price is good 👍

Cons: No office in airport. Thay use desk from another company. No children seat available.

Pros: Quick, easy and efficient

Cons: It was nothing specific other than I had to wait but other than that brilliant!!

Pros: Ease of transaction. Cheerful and friendly staff.

Cons: Nothing

Pros: Very nice service This time they give me brand new car with only 30 km 👀 I’m driving new car 10 of 10 Thank you so much safetycar

Pros: Ashife and his team were excellant

Cons: Everything

Pros: The staffs were vry friendly and cooperative.

Cons: Need to provide full tank petrol and ensure the car is kept clean.

Pros: Very friendly and helpful people. Uncomplicated

Cons: Unprofessional rental agency. They withdraw the safety deposit (not just a guarantee, a proper withdrawal), then they contact you long time after the car return to ask you your credit card number for a refund. Which means lots of bank and exchange fees on your side. The car was in really bad conditions (engine, noise…). No serious company would give such a vehicle to a customer before having it fixed.

Cons: At first, I did not receive the car requested in the reservation, and it was changed after 4 hours and brought to the hotel When using the car, it turned out that it was not good and had a defect This indicates that the company did not test the car before delivering it

Pros: Very likely

Cons: Everything was perfect