SAFETY RENT A CAR at Hamad International Airport

Cons: No loyalty program

Pros: The whole process from booking pick up quality of vehicle and drop off was excellent. Staff very efficient and friendly

Cons: Nothing negative at all

Pros: They were flexible

Cons: The car arrived more than 20 minutes later than my arrival

Pros: Professional, friendly

Cons: N/A

Pros: Good service and friendly

Pros: Excellent service, asked for a car with a reversing camera and they obliged

Cons: The car brake pads were not in good condition.

Pros: professional and prompt

Cons: Car need to be washed before handing over to cleint

Pros: Good quality of car.

Cons: All went well.

Pros: Very good in all aspects

Pros: Quick and no hustle

Cons: Great

Pros: Easy to book and great condition!

Pros: The speed of receiving the car, the cleanliness of the car, and the car model was new 2025

Cons: They were late in receiving the car upon my return (about 20 minutes).

Pros: Wish them a great time and definitely will choose them next time

Pros: Everything

Cons: Nothing

Pros: The agents were friendly and helpful

Cons: The car was about 10 min drive away at pickup. Was driven there by a friendly driver

Pros: The pickup was easy and efficient

Cons: The drop off process was slow. The car provided had a very weak engine that took a while to accelerate at times

Pros: Excellent service

Pros: Perfect professional service.

Cons: Nothing.

Pros: Absoluteley everything! The service was incredible! Staff is friendly, ready to guide you at your request!

Pros: The desk advisor was extremely helpful

Pros: Car was little disty condition good

Pros: Quick and efficient service

Cons: The guy handing me the car said it was ok, but when I started looking around at the car, it was full of dents, scratches and all the alloys had dents and scuffs around them. We spent 15 minutes so that he can document all these problems before I could leave. He seemed unhappy that I was pointing out all these issues and that he had to record them. I would have never paid for such a car in that state.it was 2 AM He told me I had 5 minutes to leave the CARPARK otherwise i need to pay for parking.

Pros: No mechanical issues with the car.

Cons: The process of picking up and dropping off was not efficient due to lack of proper kiosk/service desk. Waited for agent to pick up and drop off the car.

Pros: Ease of dropping off car

Cons: I had to wait for the sales person to come to me, I was given instructions on WhatsApp, I was lucky I had an eSIM to access the internet. The service do not have a desk and used someone else’s desk. The horse told me that they did not have the car I asked for but were upgrading me. It was an actual downgrade from a British made MG to a Chinese car with a much smaller engine, although it was similar size. The car was disgusting to say the best. I had to get the car washed myself.

Pros: Customer services The car

Pros: Not bad but the car is very bad

Cons: The car does not adjust the speed limit, which is dangerous for the cars behind

Pros: The car was great, but I would come back because if the service.

Cons: There was a deposit which is standard I suppose. Hopefully this will be returned without any issues.

Pros: Car parked nearby relatively new car

Cons: Car is lowest trim. Agent not accurate in the paperwork trying to charge me extras I already paid for and not recording the gas level correctly.

Cons: The car I got wasn’t the same that I chose it also the real big problem that I hadn’t got my insurance money it has been to months

Pros: The customer service was great. Very friendly and polite.

Pros: Staff were friendly and car was in ok condition. They did send a message with some pre-information. However this could be improved on the location.

Cons: They do not have a physical office therefore signage was bad in finding the right place to pick up the car.

Pros: Good service overall

Cons: The car was quite old and was very basic. The fuel gauge was not accurate as kept going up and down. The company did not advise or give warnings on cameras for seatbelts

Pros: Best price and new car

Cons: Drop off was fast by John

Pros: The car in very bad conditions. Defrant and lower grade the the one i booked

Pros: Nothing.

Cons: No response from staff. No desk or counter. High prices in compare to the quality of the car.

Pros: Kiboi Patrick who makes all this smooth. And the price was perfect

Pros: Quick and easy and staff very helpful

Cons: I hope will return deposit on time

Pros: Every thing

Cons: Nothing

Pros: Time consuming... Not the same model that I booked

Pros: Only took 5mins to pick up car. The paperwork was prepared beforehand.

Cons: When we called them whilst in doha they didn’t answer the calls.

Pros: Good value for clean and nice car.

Cons: Everything was great.

Pros: Good value and nice cleen car with excellent customer service.

Cons: The only negative is that thay don't have a clearly marked rental desk. You have to ask at the other rental desks to finf them.

Pros: Perfect.

Cons: Nothing.

Pros: Always very nice

Cons: Of course

Pros: Very supportive but Ur insurance is not considered and I need a refund for insurance value

Pros: Staff is friendly and helpfull. Good communication via WhatsApp. Car is new and clean. No problem by drop off. I'm satisfied I recommended. Thanks

Cons: Nothing

Pros: Friendly people

Cons: Had to wait 40' at the counter as there was no representative. Car was crap and definitely NOT equivalent to the booked Hyundai i10.

Pros: very friendly and professional staff. helpful and honest

Cons: nothing at all, everything was just great

Pros: I had a great experience with Safety Rent a Car. Mr. Dilhan was very friendly and his assistance was quick and efficient. The car was brand new and very clean.

Pros: We was contacted before we had our flight so they had all the information to make it easier to pick up the hire vehicle once we arrived to pick it up. Amazing and high class customer service given from picking up the car to dropping it off. All the staff were so polite and helpful. Anyone thinking about getting hire with this company, you will be getting the best service. Thank you safety rent a car!

Pros: great customer service great communication friendly staff and helpful

Pros: they communicate with the customer through Whatsapp to make sure everything is ready before the customer come

Pros: Helpfull, fast, clear

Cons: Nothing

Pros: everything is fine

Cons: they changed the car and told me it’s upgraded, but i think it wasn’t.

Pros: We were very pleased with everything. They delivered the same car that I chose in the reservation. The staff was very attentive, they were very practical when delivering and receiving the car, we didn't waste any time. If I come again, I will choose this company again.

Pros: سيارة ممتازه لكن حجمها صغير والمكيف جدا ضعيف

Cons: خدمة استقبال ممتاز

Pros: Everything was great, staff were very nice and efficient, rented for 7days cost me £15 a day in total automatic vehicle very easy

Cons: No navigation system and would be good to have electric vehicles

Pros: Brilliant service.

Cons: The deposit they take and it can take 21 days to be returned. Even though I was fully insured.

Pros: Excellent customer service and Muhammad was really helpful, friendly and easy to reach!

Pros: Perfect

Cons: No thinng

Pros: The price is good 👍

Cons: No office in airport. Thay use desk from another company. No children seat available.

Pros: Quick, easy and efficient

Cons: It was nothing specific other than I had to wait but other than that brilliant!!

Pros: Ease of transaction. Cheerful and friendly staff.

Cons: Nothing

Pros: Very nice service This time they give me brand new car with only 30 km 👀 I’m driving new car 10 of 10 Thank you so much safetycar

Pros: Ashife and his team were excellant

Cons: Everything

Pros: The staffs were vry friendly and cooperative.

Cons: Need to provide full tank petrol and ensure the car is kept clean.

Pros: Very friendly and helpful people. Uncomplicated

Cons: Unprofessional rental agency. They withdraw the safety deposit (not just a guarantee, a proper withdrawal), then they contact you long time after the car return to ask you your credit card number for a refund. Which means lots of bank and exchange fees on your side. The car was in really bad conditions (engine, noise…). No serious company would give such a vehicle to a customer before having it fixed.

Cons: At first, I did not receive the car requested in the reservation, and it was changed after 4 hours and brought to the hotel When using the car, it turned out that it was not good and had a defect This indicates that the company did not test the car before delivering it

Pros: Very likely

Cons: Everything was perfect