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Ace Rent a car at Bristol Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: One staff member was sympathetic to my not feeling comfortable in a big car on strange roads
Cons: I didn't like being offered a very big car when I had specifically paid for a small one. I also resented paying an extra £10 for the Automatic when that wasn't my original request online
Pros: Very friendly and efficient staff . Smooth service
Cons: The car was french ;) you can’t have it all I suppose
Pros: Very friendly and helpful agent
Pros: Pleasant and efficient
Cons: Difficult to find
Pros: Good communication and directions, smooth handovers
Cons: Some more information about the car and how everything works would be fine. I come from another country, first time driving on other side of the road with steering wheel at the other side. So very bervous
Pros: The pick up was easy and fast as I'd rented previously and ny details were on hand.
Cons: Its just hassle not being on the Lulsgate site and having to walk when the office is closed at 7am over to the airport. (imagine in the rain...)
Pros: it was easy to make reservation on the Internet
Cons: I was sent to another rental agency which did whatsoever to ripp me off
Cons: The front headlight unit on car needed replacement due water ingress and the LG indicator did not function.
Cons: As noted above very long time to be collected from airport, then problems with the service from member processing our details and rudeness and also waited for over an hour in a que until we got out car
Pros: Friendly and accommodating
Cons: Hidden insurance cost
Pros: Seem quite straightforward
Cons: A bit of pressure to buy extra insurance
Cons: See first box.. Also thought one of representatives very unprofessional - she interrupted my dealings with the representative I was dealing with to ask him to smell a dirty tea towel!
Pros: We already had a booking, but we had problems with the rent compagny about the Insurance.
Cons: Ace rent car is intermedium, not the direct contactperson with the car rent
Pros: New car
Pros: Friendly staff, good location, great value (even taking account of the condition of the car)
Pros: Quick and easy service. Excellent pick up service.
Cons: The pick up minibus could be labelled a little better. No real concerns though.
Pros: Friendly and efficient
Cons: The office and parkingplace of the renttal company was somewhat messy.