Bristol Airport (BRS), Bristol, United Kingdom
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Ace Rent a car at Bristol Airport

The Old Forge
00441179595700
Pick-up instructions
On arrival at Bristol Airport please notify the branch that you require picking up, AFTER collecting your luggage call 0117 959 5700 24hr number where the branch will advise you on where you are to be collected and transferred to the Green Motion office which is 2 minutes away.; Call 0117-959-5700; Green Motion Car Rental
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:07:00-19:00
Sun:07:00-19:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Australia
Peugeot 208
5/28/24

Pros: Pick up and drop off at the airport and low mileage cars

Cons: Original car had a mechanical problem which cost us half a day and many phone calls to arrange a replacement and then to finalise some consideration for the inconvenience
Canada
Peugeot 208
4/8/24

Pros: nothing

Cons: customer placed in between a conflict between Ace rent and Green Motion car rental...no advanced warning of issue resulting in almost double car rental.
United Kingdom
Peugeot 208
11/28/23

Pros: One staff member was sympathetic to my not feeling comfortable in a big car on strange roads

Cons: I didn't like being offered a very big car when I had specifically paid for a small one. I also resented paying an extra £10 for the Automatic when that wasn't my original request online
France
Peugeot 308
1/1/23

Pros: Very friendly and efficient staff . Smooth service

Cons: The car was french ;) you can’t have it all I suppose
Denmark
Peugeot 308
10/13/22

Pros: Very friendly and helpful agent
United States of America (USA)
Ford Focus
9/14/22

Pros: Pleasant and efficient

Cons: Difficult to find
United Kingdom
Ford Focus
9/12/22

Pros: Good communication and directions, smooth handovers

Cons: Nil
Netherlands
Ford Fiesta
8/16/22

Cons: Some more information about the car and how everything works would be fine. I come from another country, first time driving on other side of the road with steering wheel at the other side. So very bervous
United Kingdom
Ford Fiesta
4/6/22

Pros: The pick up was easy and fast as I'd rented previously and ny details were on hand.

Cons: Its just hassle not being on the Lulsgate site and having to walk when the office is closed at 7am over to the airport. (imagine in the rain...)
Netherlands
Ford Fiesta
8/6/19

Pros: it was easy to make reservation on the Internet

Cons: I was sent to another rental agency which did whatsoever to ripp me off
France
Ford Focus
3/22/19

Cons: The front headlight unit on car needed replacement due water ingress and the LG indicator did not function.
United Kingdom
Ford Fiesta
9/26/18

Pros: Nothing

Cons: As noted above very long time to be collected from airport, then problems with the service from member processing our details and rudeness and also waited for over an hour in a que until we got out car
Ireland
Ford Fiesta
9/4/18

Pros: Friendly and accommodating

Cons: Hidden insurance cost
United Kingdom
Ford Fiesta
8/31/18

Pros: Seem quite straightforward

Cons: A bit of pressure to buy extra insurance
Ireland
Ford Fiesta
8/28/18

Cons: See first box.. Also thought one of representatives very unprofessional - she interrupted my dealings with the representative I was dealing with to ask him to smell a dirty tea towel!
Netherlands
Ford Fiesta
8/22/18

Pros: We already had a booking, but we had problems with the rent compagny about the Insurance.

Cons: Ace rent car is intermedium, not the direct contactperson with the car rent
United Kingdom
Ford Fiesta
6/28/18

Pros: New car

Cons: Nothing
United Kingdom
Ford Focus
6/25/18

Pros: Friendly staff, good location, great value (even taking account of the condition of the car)
United Kingdom
Ford Fiesta
5/31/18

Pros: Quick and easy service. Excellent pick up service.

Cons: The pick up minibus could be labelled a little better. No real concerns though.
Netherlands
Ford Fiesta
6/12/17

Pros: Friendly and efficient

Cons: The office and parkingplace of the renttal company was somewhat messy.
Show more

Bristol Airport (BRS), Bristol, United Kingdom

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1405.00 - € 2920.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 74 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket, International Driving Permit (IDP).
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, Passport or ID card, proof of home address (e.g. Utility bill).
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
Only cards issued in the main driver's name are accepted.

It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.

Cash, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
crossing country borders is available on previous request at least 7 days before the pick up date.
Additional charges will be applied in case the car is crossing state or region borders.

Details are available from the car rental company's reservation office.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services

Prices for extras are shown on the booking page.


Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.

Pick-up & Drop-off
Mon:  07:00 - 19:00
Tue:  07:00 - 19:00
Wed:  07:00 - 19:00
Thu:  07:00 - 19:00
Fri:  07:00 - 19:00
Sat:  07:00 - 19:00
Sun:  07:00 - 19:00

Top Suppliers at Bristol Airport

Alamo
Alamo
Very good 8.7 / 31 reviews
+441275474400 / +4401275475990
International Apt, Bristol International Airport, Bristol BS48 3DW
$38 - $227
Working hours
Mon:08:00-23:30
Tue:08:00-23:30
Wed:08:00-23:30
Thu:08:00-23:30
Fri:08:00-23:30
Sat:08:00-23:30
Sun:08:00-23:30
SIXT
SIXT
Very good 8.6 / 15 reviews
+442070188246
AP Bristol Airport, Car Rental Parking, Bristol BS48 3DW
$30 - $90
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-18:00
Sun:08:00-22:00
Enterprise
Enterprise
Very good 8.6 / 13 reviews
+441275474400 / +44105047950 / +4401275475990
International Apt, Bristol International Airport, Bristol BS48 3DP
$61 - $224
Working hours
Mon:08:00-23:30
Tue:08:00-23:30
Wed:08:00-23:30
Thu:08:00-23:30
Fri:08:00-23:30
Sat:08:00-23:30
Sun:08:00-23:30
Europcar
Europcar
Very good 8.4 / 13 reviews
+4403713843403
AP Bristol Airport, Car Rental Parking, Bristol BS48 3DW
$30 - $159
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:09:00-18:00
Sun:11:00-23:00
Keddy
Keddy
Very good 8.2 / 63 reviews
+4403713843403
Bristol Airport, Car Rental Centre
$25 - $69
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:09:00-18:00
Sun:11:00-23:00
Budget
Budget
Very good 8.2 / 5 reviews
+4403445444667
Bristol Airport, Bristol, BS48 3DW
$148 - $258
Working hours
Mon:07:30-22:30
Tue:07:30-20:00
Wed:07:30-20:00
Thu:07:30-22:30
Fri:07:30-22:30
Sat:08:00-15:00
Sun:10:00-22:30
Avis
Avis
Very good 8.1 / 6 reviews
+4403445446007
Bristol Airport, Bristol, BS48 3DW
$155 - $310
Working hours
Mon:07:30-22:30
Tue:07:30-20:00
Wed:07:30-20:00
Thu:07:30-22:30
Fri:07:30-22:30
Sat:08:00-15:00
Sun:10:00-22:30
National
National
Very good 8.1 / 5 reviews
+4401275475990
Car Rental Centre, Bristol International Airport
$61 - $221
Working hours
Mon:08:00-23:30
Tue:08:00-23:30
Wed:08:00-23:30
Thu:08:00-23:30
Fri:08:00-23:30
Sat:08:00-23:30
Sun:08:00-23:30
Hertz
Hertz
Very good 8.1 / 3 reviews
+4408433093011
Hertz - Bristol Airport,Bristol BS48 3DY
$29 - $45
Working hours
Mon:08:00-22:30
Tue:08:00-22:30
Wed:08:00-22:30
Thu:08:00-22:30
Fri:08:00-22:30
Drivalia
Drivalia
Average 7.9 / 54 reviews
+4401275402150
Drivalia Car Hire, Bristol Airport Roundabout, A38, Bristol BS40 9UU
$21 - $124
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Thrifty
Thrifty
Average 7.7
08433093011
Car Rental Bristol Airport
Working hours
Mon:08:00-22:30
Tue:08:00-22:30
Wed:08:00-22:30
Thu:08:00-22:30
Fri:08:00-22:30
Routes Car Rental
Routes Car Rental
Average 7.6 / 1 review
+443713843403
Car Rental Centre, Airport, Bristol BS48 3DW
$85 - $166
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:09:00-18:00
Sun:11:00-23:00
Dollar
Dollar
Average 7.6
+4408433093011
Bristol Airport, Car Rental Building, BS48 3DY
$27 - $31
Working hours
Mon:08:00-22:30
Tue:08:00-22:30
Wed:08:00-22:30
Thu:08:00-22:30
Fri:08:00-22:30
GreenMotion
GreenMotion
Average 7.2 / 37 reviews
+4401179595700
The Old Forge, Bridgewater Road, Lulsgate, Bristol, BS409UR
$25 - $120
Working hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:07:00-20:00
Sun:07:00-20:00
  1. Car Rental
  2. United Kingdom
  3. Bristol
  4. Bristol Airport
  5. Ace Rent a car
 
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