Bristol Airport (BRS), Bristol, United Kingdom
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Driver's country of residence is United States of America (USA) and age is 30-65
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GreenMotion at Bristol Airport

The Old Forge, Bridgewater Road, Lulsgate, Bristol, BS409UR
0044 01 179 595 700
Pick-up instructions
As part of our commitment to net zero we would encourage customers, where possible, to make the short walk to our office. Exit the airport and turn right, continue 300 yards and go straight over the first roundabout. At the second roundabout, turn left. The office is located 100 yards on the right, next to Forge Motel. The free shuttle runs every 20 minutes but can be requested for 'quick pick up' for £5.00. If you require assistance call: 00 44 (0) 117 9595700.
Drop-off instructions
On return of your vehicle, please return to the Green Motion Office. The branch will take you back to the airport. Please allow an extra 10 minutes in case of busy periods.
Business hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:07:00-20:00
Sun:07:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Isle of Man
Kia Sportage
12/5/23

Cons: The location was incredibly difficult to find, especially after nightfall. The agents tried to encourage us to walk in the ice and dark but eventually they were convinced to collect us. We were kept waiting for 20 minutes for the shuttle bus back to the airport.

Ireland
Kia Ceed
11/29/23

Pros: friendly staff,and quick service.

Chile
Peugeot E-208
12/28/22

Pros: easy return even when car not fully charged

United Kingdom
Fiat 500
8/29/20

Pros: Easy and efficient

Cons: Petrol ‘like for like’ policy- it’s harder for customers to be accurate and increases the likelihood that you’ll make a profit in over filled petrol tanks

United Kingdom
VW Golf
8/22/20

Pros: Nothing.

Cons: Absolutely horrible service , the woman at the front desk has a nasty attitude and management should definitely check in on the Bristol airport branch

United Kingdom
VW Golf
3/4/20

Pros: Friendly helpful

Cons: Signposting at Bristol airport need updating. We were picked up from other rental places on airport which was helpful

Ireland
VW Caddy
1/1/20

Pros: It was a clean vehicle but had to pay more car, as small van ordered was not available. Green motion wanted us to have a large van instead. We refused large van, only option then was to pay more for a car.

Cons: We ordered a small van. Only large van available, which was not suitable so we refused. Green motion would only provide a car as an alternative if we paid £70 in addition to agreed fee for small van. The representative was also inconsistent, told us a car was available at £70, when I challenged the fee he said there was no cars available so we had to take van. When this was challenged he agreed there was a car. Green motion reduced the additiy fee from £70 to £50 for the car

Austria
Hyundai i10
1/23/19

Cons: They lied to me & my wife that they would be open at 6am to take us to the airport upon returning the car. The office wasn't open. I was also told that there was nothing wrong with the car & that I didn't know how to turn off the 50mph warning light.

United Kingdom
Ford Fiesta 3d
6/26/18

Pros: Friendly and efficient

Cons: CAR had service warning light on but was assured car was in good working order, which to was apart room rear break light was out (only found this out after from neighbour after I’d returned the car)

United Kingdom
Toyota IQ
5/31/18

Pros: Misleading - not on airport site, requires multiple forms of ID, was unable to actually hire anything. All hidden in small print not clearly stated. AVOID

Cons: Misleading - not on airport site, requires multiple forms of ID, was unable to actually hire anything. All hidden in small print not clearly stated. AVOID

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The above prices are only approximate and were last updated at 11:09 AM on 11/4/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 500 miles per rental, Collision Damage Waiver (deductible: ~€ 1795.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Mileage policy
Mileage is limited to 100 miles per day.
For each additional mile an additional charge of 0.30 GBP per mile will apply.

Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage will be limited to 100 miles per day for the entire rental period.
For each additional mile an additional charge of 0.50 GBP per mile will apply.
It is possible to purchase the Unlimited Mileage option for an extra charge of 7.80 GBP per day.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 80 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

The driver license must be written in Latin, Roman alphabet.
Licences issued in non-EU are not accepted.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, USA.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, additional ID showing home address (e.g. Utility bill), proof of entry/exit into/out of the country, bank statement or utility bill, boarding pass.
The following document(s): proof of home address (e.g. Utility bill), bank statement or utility bill must not be older than 4 months.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
Please note that provisional driver license won’t be accepted. Licences issued in Albania, Algeria, Angola, Armenia, Aruba, Azerbaijan, Benin, Cameroon, Congo, Djibouti, Dominican Republic, Fiji, Gabon, Georgia, Ghana, Guatemala, Iran, Jamaica, Jordan, Kazakhstan, Kenya, Kosovo, Lesotho, Libya, North Macedonia, Madagascar, Malawi, Mauritius, Moldova, Mongolia, Morocco, Mozambique, Namibia, Nicaragua, Nigeria, Samoa, Senegal, South Africa, South Korea, Sudan, Tanzania, Togo, Trinidad and Tobago, Uganda, Yemen, Zimbabwe, Philippines, Eswatini, Haiti, Niger, Pakistan, Suriname, Afganistan, Mauritania, Indonesia, Iraq, Burkina Faso, Papua New Guinea, Zambia, Guyana, Rwanda, Palestina, North Korea, Dominica, Eritrea, Tonga, Tajikistan, Kyrgyzstan, Uzbekistan, Turkmenistan, Azerbaijan, Arab Countries, Gambia, Mali, Guinea, Somalia, Burundi are not accepted.
Certain professional groups, such as rally drivers, are not permitted to rent a vehicle.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Additional excess conditions may apply for drivers who hold a licence from the following country(ies): Australia, Canada, USA.

In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
The driver is fully responsible for the cost of the repairs for any damage to the mirrors, tires, undercarriage and all mechanical parts of the vehicle. This is not limited to the excess amount.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa.
The following payment methods are not accepted for payment: American Express, Cash, Debit cards.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted.
Credit card must be valid after rental period for at least 60 days.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Unlimited mileage.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Details are available from the rental company's reservation office.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Please note that the rental company will check for any endorsements or penalties (traffic offenses or penalty points) on renter's driver license and that renter may be refused the car if there have been any in the last 5 years.

Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.

Pick-up & Drop-off
Mon:  07:00 - 20:00
Tue:  07:00 - 20:00
Wed:  07:00 - 20:00
Thu:  07:00 - 20:00
Fri:  07:00 - 20:00
Sat:  07:00 - 20:00
Sun:  07:00 - 20:00

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