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Ace Rent a car at Vilnius Airport
Rodunios kl. 6, Vilnius, Ace Rent A Car, 02189 Vilniaus m. sav.
00370 65 212 777
Pick-up instructions
The office is located in the Car Rental Center.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
00:00-23:59
Tue:
00:00-23:59
Wed:
00:00-23:59
Thu:
00:00-23:59
Fri:
00:00-23:59
Sat:
00:00-23:59
Sun:
00:00-23:59
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
MI
Israel
Mercedes-Benz E-Class
5/22/23
Pros: Nothing
Cons: Nothing
RS
United States of America (USA)
Renault Kangoo
8/9/22
Pros: First, it wasn't provided by Ace -- it was another company called "Autobunga" that no mention was made of on the booking. I liked nothing about it. They were rude and made everything difficult.
Cons: It took us over an hour to find the place, then they charged us 10 euros because we were late, because we had no instruction to find the rental place. I was then told that I need to buy a SIM card so that I could call them when I am returning so that they could come meet me. I followed through, and called them, but there was no answer on the number they gave despite me calling multiple times over several hours. I finally was able to return the car only because another employee of a different com
RJ
United Kingdom
Nissan Versa Note
5/10/22
Pros: All I can say is that my problem was sorted out. But I was disappointed with my booking.
Cons: When I booked the requested car, deposit was €500, but they took €600, also I had to pay for unexpected fees, car condition wasn't great. After 2 days driving vw golf the engine light showed up and engine sound was changed, definitely had a problem.
MC
United Kingdom
Nissan Versa Note
1/6/22
Pros: Nothing, I liked nothing
Cons: There was noone there to greet me, they didnt have an infant seat as we'd pre agreed and I paid more than I was initially quoted
MF
Italy
Ford Fiesta
1/6/22
Pros: Nothing
Cons: Car was old, check-in was long, I had to buy an additional insurance that I didn’t want
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 600.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, VAT (value added tax), State Tax.
Driver requirements
Minimum rental age is 18 years.
A Young driver fee is not applied.
Maximum rental age is 71 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
A Young driver fee is not applied.
Maximum rental age is 71 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
Optional extras and services
Prices for extras are shown on the booking page.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
By law, winter tires are mandatory on all roads from 10.11 to 31.03.
Snow chains are allowed in icy/snowy conditions.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Snow chains are allowed in icy/snowy conditions.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
The supplier will hold the vehicle for 4 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
The supplier will hold the vehicle for 4 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
Mon:
00:00 - 23:59
Tue:
00:00 - 23:59
Wed:
00:00 - 23:59
Thu:
00:00 - 23:59
Fri:
00:00 - 23:59
Sat:
00:00 - 23:59
Sun:
00:00 - 23:59
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