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Alamo at Vilnius Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: New vehicle
Cons: I had to wait for the rep to finish his cigarette when picking up. They did not have the standard SUV I ordered and said the reservation stated ‘or similar’ which is ok but he was trying to downgrade me to an intermediate SUV. I had to pay extra to get the right size car because it was a hybrid. They agreed to split the extra charge but then charged me for a cleaning fee to recoup their difference. The car only needed to be vacuumed and washed, I left no trash in it and had no spills.
Pros: A man at the reception was very polite, he tried to help as he can.
Pros: Easy and quick pick up and return. Friendly, accommodating and nice staff. Highly recommend
Pros: Greitai, paprastai ir sklandžiai vyko paėmimas automobilio ir atidavimas, labai gera kaina.
Cons: Nieko
Cons: I got scammed, paid the full price and got an awful car. the car didn't even have windshield washing fluid.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following payment methods are accepted: Cash, MasterCard credit card, VISA credit card, American Express credit card.
When paying with cash, a debit/credit card issued on the main driver's name is required for security purposes.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Estonia, Finland, Latvia, Poland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request. Additional charges will be applied. During winter season (from 01.11 until 31.03) Winter tires are included in price.
Snow chains are allowed in icy/snowy conditions.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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