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Surprice at Crete Airport Chania
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: It was terrible. Very vague instructions and when I when to use the Discover car website it crept sending me in a loop.
Cons: This is the second time using this platform and both times I was not impressed with the service. Come to find out I paid extra for an insurance that was unnecessary because the rental agency had their own coverage and the second time they were not even present. So had to rent another car directly at the airport.
Pros: Good service and a very good price
Cons: A bit confusing finding the transfer when we came out of arrivals
Pros: Car made noises from pick up. The car we had wasn’t even the one booked for us!
Cons: Lost our car for about an hour, couldn’t find it then we had a spare car that was awful
Cons: Are were not in good, road worthy condition. Also dirty. Cars had various issues like engine lights turning on or various warnings which kept us weary throughout.
Pros: The agent was rude, not a bit interested in helping my daughter in law. Would NOT use them again & certainly NOT recommend them.
Cons: Very Poor, see above! Very surprised you use them!
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