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Royal Rentals at Crete Airport Chania
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Helpful staff, great choice of cars and great service.
Pros: The receptionist was very friendly and made the whole process very quick and easy.
Cons: All good.
Pros: all good
Pros: Friendly staff, quick and efficient collection & drop off. Car was in reasonable condition (especially as it was towards the end of the summer season) - all damage was carefully recorded.
Cons: Very minor, the air conditioning didn't work very well. We could have rung the office but it wasn't a huge problem so we just made do.
Pros: Efficient and friendly. Didn’t try to sell me anything extra.
Cons: The car was a bit shabby but roadworthy. It was clean but a few scratches and alert for immediate oil change kept coming on which was disconcerting. Had to phone to get picked up from arrivals but the documentation stated someone would be there. Luckily we all have mobiles now.
Pros: Excellent customer service